Wickstrom Ford

FUN car buying experience! I walked into Wickstrom Ford on a Saturday evening to test drive a couple of cars. The first salesman I talked to, AJ, was so helpful, nice and not p I walked into Wickstrom Ford on a Saturday evening to test drive a couple of cars. The first salesman I talked to, AJ, was so helpful, nice and not pushy at all. He brought up the 2 cars that we were looking at, and brought us for a test drive. Out of the two cars I picked the Ford Fusion Hybrid. It is such a beautiful car with low miles. AJ was so accommodating that he allowed me to take it for the weekend and talk numbers on Monday. They cleaned it and filled it with a half tank of gas. When I came back on Monday, which AJ stayed after his hours to meet with me, I was ready to buy this. Between AJ, Brian, Joe and Rob, they all made it such an affordable deal for me. It was such a fun experience to buy my amazing new car! I highly recommend them for your car buying experience. More

Lack of Service follow through and poor customer service!!!! Would not buy a matchbox car from this dealer and definitely will not go back for service on mine again. Took my Lincoln MKS in for service and was ex Would not buy a matchbox car from this dealer and definitely will not go back for service on mine again. Took my Lincoln MKS in for service and was extremely dissatisfied with customer service and especially the service technician Erik involved with my repair. Trying to get a hold of anyone in service, let alone my technician Erik was next to impossible and lack of any type of communication, support and unkempt promises is the reason I am writing this review. I really have never left reviews, let alone a negative review for any company, but Wickstrom handled my repair so poorly that I am willing to take time to warn others regarding their lack of customer care. So, beware!!!! Mark More

Kelsey on the Lincoln side is a absolute pleasure to work with, she is extremely knowledgeable and genuine. I can honestly say this is the first time I actually enjoyed going to a car dealership. I have alre with, she is extremely knowledgeable and genuine. I can honestly say this is the first time I actually enjoyed going to a car dealership. I have already referred multiple friends and family to her and the Wickstrom team. Thanks again! More

Eric Koch was very helpful and made the buying easy and stress free! Always kept me up to date on the statues of the car, had great communication! Everyone at Wickstrom is nice and helpful will definitely stress free! Always kept me up to date on the statues of the car, had great communication! Everyone at Wickstrom is nice and helpful will definitely go back to purchase another vehicle in the future. More

1st time customer. What a great experience! Thanks to Kelsey, Rob and Patrick for making our car leasing experience so effortless. Kelsey was so thorough in explaining and demonstrating every as Thanks to Kelsey, Rob and Patrick for making our car leasing experience so effortless. Kelsey was so thorough in explaining and demonstrating every aspect of our Lincoln Navigator. She is not only professional, but excels at putting the customer at ease with her friendly manner. More

Great service, courteous, has always been a great experience All the service advisors have always done a good job. I let Frank Oswald know I was leaving for an extended vacation and he went out of his way to acc All the service advisors have always done a good job. I let Frank Oswald know I was leaving for an extended vacation and he went out of his way to accommodate me even with a short deadline. He really went out of his way and I thank him and Wickstrom. More

Best dealership! We just got our brand new MKZ from Josh Reed! He was professional and very knowledgeable, couldn’t ask for a better experience! Thanks guys! We just got our brand new MKZ from Josh Reed! He was professional and very knowledgeable, couldn’t ask for a better experience! Thanks guys! More

Kelsey was a pleasure to work with I would definitely recommend her and the Wickstrom group for any of your vehicle needs! They were professional and pleasantly unlike the other dealers I would definitely recommend her and the Wickstrom group for any of your vehicle needs! They were professional and pleasantly unlike the other dealers I visited. More

Great Experience Josh Reed was absolutely awesome! His knowledge and professionalism were above and beyond. Wickstrom has to be the best dealership I have ever done bu Josh Reed was absolutely awesome! His knowledge and professionalism were above and beyond. Wickstrom has to be the best dealership I have ever done business with! More

Best experience buying a new Ford Great experience at Wickstrom!! first time buying from them and it was amazing the way they treat me, super friendly and kind. Many Avila was my s Great experience at Wickstrom!! first time buying from them and it was amazing the way they treat me, super friendly and kind. Many Avila was my sales person and he was great very helpful, I won’t doubt on recomen him to anybody that is planning to buy a vehicle from Wickstrom. More