Wickstrom Ford

Excellent Experience My wife and I knew we needed a new car but were not sure as to what model we wanted. Micaela Limon was terrific and showed so much patience with us as My wife and I knew we needed a new car but were not sure as to what model we wanted. Micaela Limon was terrific and showed so much patience with us as we looked at many makes and models. We felt no pressure to buy and spent a great deal of time asking questions and test driving different models. We finally found the car we liked. Micaela and the other members of the Wickstrom staff were most helpful in completing the paper work and arranging financing. We highly recommend this dealership as a place to go if looking for a new or used car. John C. More

Best used-car buying experience in years and years! We purchased a great used car from Wickstrom about three months ago. Austin Gerali was knowledgeable, efficient, and helped us get the best deal. We We purchased a great used car from Wickstrom about three months ago. Austin Gerali was knowledgeable, efficient, and helped us get the best deal. We have already recommended him to our friends! More

Pure Excellence! Pure excellence! Austin is great, patient, and willing to help always, he truly wants you to leave satisfied! I will definitely be a returning custom Pure excellence! Austin is great, patient, and willing to help always, he truly wants you to leave satisfied! I will definitely be a returning customer in the future! More

Thank You, Austin! If you're looking to buy a new car, go to Austin at Wickstrom! He. Is. The. Best! I've never met anyone who genuinely enjoys the process of searching If you're looking to buy a new car, go to Austin at Wickstrom! He. Is. The. Best! I've never met anyone who genuinely enjoys the process of searching, test driving, and buying a new car. Austin will change your mind about that! He will listen to what you want and need out of a new car, present your options in a way that will make your mind less boggled, and get you into your whip worthy of MTV Cribs in no time. I can't stress it enough. Go see Austin at Wickstrom! More

Wickstrom is the way! My wife and I live in Streamwood and went to a couple of dealers near our home and down the line we came across Wickstrom Auto Group. All I can say is My wife and I live in Streamwood and went to a couple of dealers near our home and down the line we came across Wickstrom Auto Group. All I can say is from the minute that we walked in, we received the warmest greeting ever! It literally felt like we were entering someone's home. Micaela Limon was the sales professional that took very good care of us (I truly recommend her). After the test drive she gave us a tour around the dealership and led us to service, which I have to say was the most organized and cleanest service department that I have ever been to. We ended up coming to an agreement and purchased a 2018 Ford Edge, which we LOVE. May I not forget about the GSM, Rob Palazzo who also went above and beyond to make it all happen. Overall, I can say that the most important thing from that day was the pleasant experience. If you're looking for your next dealer of choice, WICKSTROM is the way to go! More

looking and Finding and F-350 Diesel with a long Bed. Loved the prompt, courteous service received from Austin Gerali and Wickstrom Ford. The sales rep was over the top responsive to all of my needs and Loved the prompt, courteous service received from Austin Gerali and Wickstrom Ford. The sales rep was over the top responsive to all of my needs and did his best to serve while not being overbearing or obnoxious. Treated me with utmost care and respect. They found my truck, picked it up, serviced and readied it...and I'll be back for my next vehicle. More

EXCELLENT DEALERSHIP WITH GREAT SALES & SERVICE STAFF! Over the last fifteen years, I have leased two new vehicles & bought one new vehicle from Wickstrom Ford in Barrington and I could not be happier with Over the last fifteen years, I have leased two new vehicles & bought one new vehicle from Wickstrom Ford in Barrington and I could not be happier with my sales and service experience! Frank Oswald has always been my "go to guy" in the service department, and I could not ask for better service! More

What happened Been going here 7 yrs. now I go in wait 5 min. 2 more people show up and their car gets put inside first. Felt very snubbed. Maybe cause my truck is o Been going here 7 yrs. now I go in wait 5 min. 2 more people show up and their car gets put inside first. Felt very snubbed. Maybe cause my truck is older??? I am looking to buy new one, don’t know if it will be from there now. Never had a problem before, over the past year I think service has gotten worse. I guess if you don’t look like $$ then you get stepped over. I used to always recommend Wickstrom. I guess I won’t drive the extra 15 min. I’ll go to a closer dealership. Thanks for ruining my day More

Excellent experience I bought a car recently at Wickstrom Ford Lincoln. I worked with a salesman named Eric Wood and he was a pleasure to work with. He was very friendly a I bought a car recently at Wickstrom Ford Lincoln. I worked with a salesman named Eric Wood and he was a pleasure to work with. He was very friendly and did a great job of answering my questions. They had a good selection of vehicles to pick from and I was very happy with the deal I got. They were aggressive with their pricing right off the bat so there wasn't any annoying back and forth. The sales manager and finance manager I met were also really friendly and they made the experience fast and painless. Overall I would easily recommend this dealership to anyone I know. More

Manny's expertise was excellent and made the process smooth. Understand that I'm a big skeptic of dealerships, in general. I was interested in a Ford truck online, so I used the webpage's link to get more infor Understand that I'm a big skeptic of dealerships, in general. I was interested in a Ford truck online, so I used the webpage's link to get more information on the truck. Manny answered my email within the hour. He called and asked when I would be available to look at the vehicle and made sure he was available, even though it was later in the evening -- which I gathered, wasn't his normal shift. It was a few days after the initial contact, and I appreciate if there was a soft-hold on the truck for me. He had answered a few detailed question emails promptly in the interim before my appointment. Being winter and after 5pm, Wickstrom moved the truck into the service bay so I could inspect it -- no pressure to the limit of my inspection, even though it was late in the day. Lots of helpful staff on-hand to answer any questions. The truck was better than anticipated and exemplified the best reasons for buying from a dealership: two worn tires, a dying battery, brake pads, etc. were replaced and the level of cleanliness is excellent. The buying process was well explained (but no matter what it helps to understand the ins-and-outs, so do your homework ahead of time). Manny helped set up the vehicle and knew all the control functions for the accessory equipment. I'm happy with the price and the services that were provided to get the truck ready for sale. The options and costs were pretty clearly laid out, and the staff was great. I think the process took about an hour and a half, which seems pretty normal. I feel like I was treated well and given and honest deal, and Manny was great to work with. More