
Wickstrom Ford
Barrington, IL
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Quick, friendly, helpful I was in the market for a new car. I knew what I wanted and when I spoke to Rich at Wickstrom, he went to work, found a car in their inventory that ma I was in the market for a new car. I knew what I wanted and when I spoke to Rich at Wickstrom, he went to work, found a car in their inventory that matched my requirements and was back to me in few hours. I told him the price I was looking to pay and he put the car in the back lot until later the next day when I could get to the dealership. When I arrived, he brought the car around, and informed me that they were able to hit my number. After a test ride we went inside and in started the paperwork. I spent a total of 2 hours at the dealership, got the car I wanted at the price I wanted to pay and walked away with a great impression of Wickstrom Ford.. A week later I brought the car in to have the paint sealant package done. They had a loaner waiting for me and could not have been nicer and more efficient. I'm very please with my decision to buy from Wickstrom Ford. More
Never Will Go Anywhere else! Made the mistake of buying a new F-150 from a different dealership, should've stayed loyal to Wickstrom and bought from them (like I did with my 2 pre Made the mistake of buying a new F-150 from a different dealership, should've stayed loyal to Wickstrom and bought from them (like I did with my 2 previous vehicles). When the new dealership told me they couldn't help me with certain issues that began to appear on the new truck, I brought it to Wickstrom and they solved all issues with no questions asked. I will continue to point my friends/family to Wickstrom and never make the same mistake of dealing with someone else other than Wickstrom! More
Made first time purchase easy. For the most part everything was great, the buying process was a bit long and because this was my first time buying I got lost in the conversation and For the most part everything was great, the buying process was a bit long and because this was my first time buying I got lost in the conversation and lingo at times. Jared helped make process less daunting though! More
excellent salemen. From the moment I walked in the door, until I finished my transaction, my interaction with these 2 people went above and beyond my expectations. From the moment I walked in the door, until I finished my transaction, my interaction with these 2 people went above and beyond my expectations. More
Great experience Lee was extremely knowledge and an outstanding salesmen. I was interested in a ford although I wasn't buying that day and he knew that he was extremel Lee was extremely knowledge and an outstanding salesmen. I was interested in a ford although I wasn't buying that day and he knew that he was extremely helpful and considerate. Great experience, will go back to work with him in the future. More
No Hassle Car Buying Experience I knew exactly what I was looking for when I came in - model and color I wanted. I worked with Mitch Cierniewski and he couldn't find one anywhere, so I knew exactly what I was looking for when I came in - model and color I wanted. I worked with Mitch Cierniewski and he couldn't find one anywhere, so they ordered one for me with everything I wanted. Also want to mention that everytime I have been into the dealership, even when Mitch was busy - I was always asked by other members of the team if they could get me a drink, etc. Wonderful, friendly place. More
They go the extra mile!! I recently purchased a car from wickstrom ford and have to say they went above and beyond my expectations. I did have the best of credit and they flat I recently purchased a car from wickstrom ford and have to say they went above and beyond my expectations. I did have the best of credit and they flat out told me they didn't feel right if I drove off the lot with a high interest rate. Most dealerships wouldn't care about it as long as they sold the car but not wickstrom. My salesman Nathan Noffs did a great job making sure everything went smooth with the process. I have purchased many cars and have never been at a dealership that has gone the extra mile like they did.I recently purchased a car from wickstrom ford and have to say they went above and beyond my expectations. I did have the best of credit and they flat out told me they didn't feel right if I drove off the lot with a high interest rate. Most dealerships wouldn't care about it as long as they sold the car but not wickstrom. My salesman Nathan Noffs did a great job making sure everything went smooth with the process. I have purchased many cars and have never been at a dealership that has gone the extra mile. More
Best Sales Service My daughter started driving and we need a second vehicle. I contacted Michelle at Wickstrom in the morning and informed her my wive and I were coming My daughter started driving and we need a second vehicle. I contacted Michelle at Wickstrom in the morning and informed her my wive and I were coming in to look at cars. Because I have purchased my previous three cars from Michelle she knew what my wife was interested in and had three vehicles ready to be test driven when we arrived. Michelle worked with us to achieve the best possible deal. If you need a new Car, Truck or SUV go see Michelle at Wickstrom. More
Great experience with Lee We were referred to Wickstrom, Lee specifically, by a colleague. Lee Werner was extremely responsive and accommodating through the entire process. M We were referred to Wickstrom, Lee specifically, by a colleague. Lee Werner was extremely responsive and accommodating through the entire process. My husband was looking for a difficult to find Jeep Wrangler, and Lee managed to find one through other dealers and made the process so easy! Trade-ins and negotiations went very smooth. We couldn't be more pleased with the service provided by Lee and the Wickstrom dealership. More
Excellent My mother has bought several cars from Wickstrom. I traded in my car and bought my first brand new car from here with the help of Patrick & Manny, an My mother has bought several cars from Wickstrom. I traded in my car and bought my first brand new car from here with the help of Patrick & Manny, and it was terrific!!! They let me take my time, test drive multiple cars, and made helpful suggestions. I didn't feel rushed at all but the process went quickly and was very satisfying. I was between 2 models on a car and they made it worth my while to get the better model, which is beneficial in terms of a trade in value and it's an all around better car and nicer experience for me. They put forth an excellent effort to find something I liked, and they were very patient and helped me find the best fit for me and my lifestyle!! Excellent assistance, salesmanship, and customer service!!!! More