
Wickstrom Ford
Barrington, IL
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Wickstrom - My husband & I purchased a C-Max Hybrid on 2/20/16. This was our third purchase from Wickstrom, the last two of which Manny Avila was our salesperson My husband & I purchased a C-Max Hybrid on 2/20/16. This was our third purchase from Wickstrom, the last two of which Manny Avila was our salesperson. He is low key, knowledgeable, professional and courteous. We were in a few times over the past year looking at vehicles and we were never pressured us to hurry up and make up our minds! We use the dealer's service for maintenance and repairs and have never been disappointed. More
Great People and Great Service I recently leased my 2nd F150 from Mitch C. During my prior lease, Every time I would come into have my truck serviced, Mitch would see me sitting in I recently leased my 2nd F150 from Mitch C. During my prior lease, Every time I would come into have my truck serviced, Mitch would see me sitting in the waiting room and stop to chat. It's great to deal with a car dealer ship where they know you by name and continue to value your business and opinions. More
Customer experience and trust I purchased an Escape on 2/13/16 from Manny Avila. I have been coming to Wickstrom Ford for multiple vehicles. Manny, Patrick Duval, and the rest of I purchased an Escape on 2/13/16 from Manny Avila. I have been coming to Wickstrom Ford for multiple vehicles. Manny, Patrick Duval, and the rest of their staff (including vehicle maintenance personnel) are the best in their industry. When you find a place that treats you right, listens to you (not just try to sell you), and builds solid trust, you are in the right place. More
Recommended I purchased a 2006 RAV4 from Manny on 2/13/16. He was very polite, knowledgeable, and professional. I spoke with several of the employees working ther I purchased a 2006 RAV4 from Manny on 2/13/16. He was very polite, knowledgeable, and professional. I spoke with several of the employees working there and they were all were very kind and got along very well with each other. It was a very relaxed environment, making it a very pleasing experience. I have already recommended this dealership to someone. More
great dealershhip purchased a new car 2-12-2016. "Manny" was our salesman and he was very helpful in answering our questions and helping us thru thru the process of buy purchased a new car 2-12-2016. "Manny" was our salesman and he was very helpful in answering our questions and helping us thru thru the process of buying a new car. The dealership was a no pressure dealership that was concerned about our needs and in trying to provide the best fit for a new car for us. All the people at the dealership were very polite and helpful too. we would recommend anyone wanting a new car to check this dealership out. More
It's an absolute pleasure buying a car at Wickstrom! Buying a car at Wickstrom is a pleasure. They have knowledge sales people (especially Manny) who help in the car buying process. He knows all the fe Buying a car at Wickstrom is a pleasure. They have knowledge sales people (especially Manny) who help in the car buying process. He knows all the features, explains them well and isn't pushy. He provides the information and allows the customer to make a well-informed decision. To top it off, the rest of the staff is efficient, knowledge, friendly and professional. What keeps me coming back year after year is there amazing service department. Once again, the staff is knowledge, friendly and service is done in a timely manner. Loaner cars are available, the wait room has all kinds to computers to work on, TVs to watch and fresh coffee is always brewing. They don't talk condescendingly...instead, they treat me with respect and professionalism. In a nutshell, Wickstrom makes the whole experience from buying to financing to maintenance...just great! More
Very Satisfied Customer I can't say enough about this dealership. I worked with a fantastic salesman named Tony. He was very patient, attentive, and customer focused throug I can't say enough about this dealership. I worked with a fantastic salesman named Tony. He was very patient, attentive, and customer focused throughout the buying process. Even after the transaction was completed, Tony ensured that my vehicle was well cared for during the time it was waiting for shipment to New Mexico, even going as far as installing a new battery (because the battery was running out of life prior to it being shipped). All of this on top of a delivering a great quality car on top of a very competitive price. Even though I live in New Mexico I would look to Wickstrom Auto for a future vehicle purchase. Extremely Satisfied Customer!!! More
May not get better than this ... !!! My 1st experience with Wickstrom Auto Grp. Seem very professional and well run at every business phase with associates clearly supporting a custom My 1st experience with Wickstrom Auto Grp. Seem very professional and well run at every business phase with associates clearly supporting a customer centric strategy! Special thanks to Clayton Wasicak in Sales. He knows his ‘stuff ‘cold ! He is responsive. His follow up is superb. A real Pro to work with! He’s also a really genuine and quality individual … he represents himself & the Wickstrom team well More
Great Dealership I have purchased 3 vehicles from Wickstrom Ford. I wouldn't go anywhere else. Friendly, not pushy, respectful, top notch service. Purchased a car o I have purchased 3 vehicles from Wickstrom Ford. I wouldn't go anywhere else. Friendly, not pushy, respectful, top notch service. Purchased a car on 02/02/2016. I was in and out in less than 3 hours. Best experience I've ever had buying a car. Nick Gerling - Sales professional was respectful, friendly and answered all our questions. Brian Powell - Business Manager was also great to work with More
Best Customer Service Hands down the best place to purchase a vehicle. Fabulous customer service, knowledgeable staff and they listen to your needs/wants, too! We have Hands down the best place to purchase a vehicle. Fabulous customer service, knowledgeable staff and they listen to your needs/wants, too! We have been going to Wickstrom since the early 90s and will continue to come back. Be sure to ask for Michelle as she is the main reason for our high rating. We have purchased/leased 15 cars fron Wickstrom and Michelle has handled the last 11. We also appreciate all the hard work Rob Palazzo and Brian Powell have done for us as well as the rest of the Wickstrom Ford family. Thank you all. More