
Wickstrom Ford
Barrington, IL
Filter Reviews by Keyword
By Type
Showing 854 reviews
I have four Ford products that I service regularly at Wickstrom. I really appreciate the personalized attention I get from Service Manager Aaron Grassel. He actually makes the service experience an en Wickstrom. I really appreciate the personalized attention I get from Service Manager Aaron Grassel. He actually makes the service experience an enjoyable experience. The most important thing is that I trust him. Can't say that very often in the car business! More
I used to manage an auto parts store and many times customers had questions about their vehicles and parts. Not being an experienced mechanic, I would call Aaron. Friendly,curtious and knowledgeable is customers had questions about their vehicles and parts. Not being an experienced mechanic, I would call Aaron. Friendly,curtious and knowledgeable is how in a couple of words I would describe him. I believe Aaron is an assest to the Ford family of dealerships and wish that there were more service guys out there with the attitude and paitience and respect that Aaron has. More
Aaron Grassel was a great help. He anwered all my questions honestly and if he did not know the answer he would find out for me. Thanks to Wickstrom Ford and thier great freindly staff. I did not f questions honestly and if he did not know the answer he would find out for me. Thanks to Wickstrom Ford and thier great freindly staff. I did not feel like a minnow in a shark tank. Many other dealers make you feel very uncomfortable buying a vehicle. More
My past experience with car dealerships was filled with pushy salespeople. Not long ago, I pulled up to a Nissan dealership where three salespeople were outside the entrance smoking. One of them actually s pushy salespeople. Not long ago, I pulled up to a Nissan dealership where three salespeople were outside the entrance smoking. One of them actually stomped out their cigarette in front of me and asked me if they could help me! Wickstrom Ford, by contrast, is the epitome of professionalism. I was blown away by their product knowledge as well. These folks aren't just pushing a "product" -- they are really passionate about the vehicles. This is the second vehicle I've gotten from Wickstrom Ford and I've also sent four friends over who have all bought their vehicles there as well. Their service department is second to none and the personalized attention is unparalleled. They have a customer for life in me.? More