Wilde Chrysler Jeep Dodge Ram - Service Center

They listened to my concerns and took action. Everyone is professional and show their passion in taking care of their customers. Curtis Vossekuil has been helping me currently, taking care of my crosstrek an professional and show their passion in taking care of their customers. Curtis Vossekuil has been helping me currently, taking care of my crosstrek and I appreciate the time he takes to explain things. More

The hits keep on coming..awful service Went in for my regular maintenance and just needed the fuel door looked at. $65!!!! Should be included in regular maintenance! Then they proceed to te Went in for my regular maintenance and just needed the fuel door looked at. $65!!!! Should be included in regular maintenance! Then they proceed to tell me it’s $250 to replace the fuel door. This is after I find out the vehicle was in an accident when trying to trade it in, which they never disclosed to me. See recent post on that. Again, crooks. Customer service is awful. This is how NOT to run a business. Derek was nice but sorry, your dealership sucks. More

Salesmen Reggie Jackson was great to deal with. Recently leased a Jeep at Wilde Chrysler Jeep Dodge Ram in Waukesha. Everyone was great. Highly recommend. Ask for Reggie in sales. Pedja in finance. Recently leased a Jeep at Wilde Chrysler Jeep Dodge Ram in Waukesha. Everyone was great. Highly recommend. Ask for Reggie in sales. Pedja in finance. More

Amazing Service Chris goes above and beyond to make sure the customer is satisfied and their vehicle is serviced at top notch. It's always a pleasure to work with hi Chris goes above and beyond to make sure the customer is satisfied and their vehicle is serviced at top notch. It's always a pleasure to work with him especially if your vehicle is in need of repair! Definitely speak with him with any issues as he will resolve them professionally and also provides true personal care for his customers! Full stars isn't even a question! More

Wilde-ly poor service Bottom line up front: - Wilde Jeep attempted to give me back my vehicle in an unsafe condition. After 4 days and $1200 spent it was in the exact sam Bottom line up front: - Wilde Jeep attempted to give me back my vehicle in an unsafe condition. After 4 days and $1200 spent it was in the exact same condition. Long version: - Several months ago I took my Wrangler in due to it not starting and hesitation when accelerating. After 4 days in the shop and costly hunch-based checks being performed, without the diagnostics to support them (think shooting in the dark based on the "feeling" of the service tech), I was told it was drivable and that I could avoid another rental vehicle payment by picking it up. I went in to grab it and it was literally in the same condition... zero change. As the service employee was pulling it into the bay, presumably road-worthy, I heard the engine stalling and when he turned it off I could not restart it. I asked the tech if this was truly safe to drive as I expressed my belief that it did not sound any better than it had when I dropped it off. The employee stated, just as the service rep on the phone did, that it should be just fine. They did state it still needed a MAP sensor replaced but that I could just bring it back after the part was received to get it installed, no big deal. Initially I was happy with this determination as I was renting a vehicle to use while mine was being serviced. Upon arriving to receive my unsafe vehicle, coupled with the fact that multiple Wilde employees were telling me it was fine to use, I found myself in a complete state of dismay. I was completely confounded and upset that they would 1) Attempt to give me back an unsafe vehicle (**conditions considerations applied) 2) Display a lack of vehicular knowledge commensurate to the level expected of a licensed dealership and 3) On the money already spent on their so-called diagnostic work and parts replacements - I had zero confidence that I was throwing my money into anything real. **To add context to the severity of this foul-up is the fact that in WI, at that time, temps were below zero, windchill dropped it into the -20's and I on occasion would travel with a baby who was only 10mo old at the time. Further, I have an hour commute to work, which leaves plenty of time and distance to be stranded without immediate response. When the MAP sensor was eventually replaced my vehicle was good but not great. I left the shop with it. A few days later it starting acting up again and threw 6 codes that fall into the same system that Wilde was working in. It would not surprise me if they just created more problems during the plucking-and-chucking-parts-trying-to-guess-at-solutions-instead-of-actually-doing-proper-diagnostics work that they did. Here's another quick example of what to expect: These trained and certified techs (some with over 30yrs experience I was informed by their service manager) zip-tied a sensor back into place instead of recommending and installing a replacement housing for it. Go figure that some of my subsequent issues were cleared up when I got the housing replaced. Needless to say, I did not go back to Wilde to get said subsequent repairs performed. - - - - - - - - - - - I went to Wilde to begin with, despite having another Jeep shop much closer to my house because we have friends who work at a Wilde dealership in another city; I greatly regret doing so. The experience was so bad that now I get Wilde mailers sent to me (I have called and asked them to take me off of their lists but they have failed to follow-through on that request) and each time I receive them I am reminded of just how immensely unsatisfactory this repair experience was. - - - - - - - - - - - I am not as delusional to think my post will cause harm to Wilde, in their bottom-line and such, nor is that what I wish but if you have read this far into my post I simply hope that you go elsewhere with your service needs and avoid the possibility of what happened to me happening to you and your family. Positive: I really enjoyed interacting with the ladies at the front counter, where you pay bills. Wilde- Please pass on the obligatory auto-response. None needed. More

Wilde of Waukesha I want to recommend Guy Junk to see if you are interested in buying a new vehicle from Wilde of Waukesha. Down to earth man takes his time to get you I want to recommend Guy Junk to see if you are interested in buying a new vehicle from Wilde of Waukesha. Down to earth man takes his time to get you what you want. When my 2019 Jeep came in he took the time to go over all the features that came with my vehicle. Set my phone up told how the fob worked and had my New Jeep all cleaned and ready for me to drive down the road. This is the first time working with Guy I will would work with him again. More

Above and Beyond Time and time again this service center goes above and beyond. Manager Kevin in service along with Brian and Derek are outstanding making sure you ar Time and time again this service center goes above and beyond. Manager Kevin in service along with Brian and Derek are outstanding making sure you are well informed and charged fairly. They offer a wealth of knowledge to make sure your car is safe and operating correctly. Lastly if there are more affordable or better values while servicing your car they don't hesitate to mention. Fair honest and always looking out for you. Great people to work with. More

Great Service Jeff not only once but twice has provided us with great service in helping us lease a new truck. Jeff continue to go out of his way to make sure we we Jeff not only once but twice has provided us with great service in helping us lease a new truck. Jeff continue to go out of his way to make sure we were happy with our deal. Jeff knows customer service. More

Tom and Omar were awesome! When I came here to Wilde I was working with Tom and Omar and I couldn't have asked for a better experience when buying my first car. They were up fro When I came here to Wilde I was working with Tom and Omar and I couldn't have asked for a better experience when buying my first car. They were up front with me and helped direct me towards the correct way of doing things. I just hop that you guys don't change! I would like to say thank you for council! More