Wilde Subaru
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 5:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 5:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
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Dave Lehman just put me into my 3rd Outback. All purchased through Wilde. I trust Dave and I trust Wilde. Buying a car is the start, but the quality of Wilde shows even more after the initial All purchased through Wilde. I trust Dave and I trust Wilde. Buying a car is the start, but the quality of Wilde shows even more after the initial experience through the excellent service that I have always received. More
Dominic Spano the service advisor provided very good service, gave an estimate for service, provided their diagnosis and the course of action and timeframe (part had to be ordered) provided a loaner veh service, gave an estimate for service, provided their diagnosis and the course of action and timeframe (part had to be ordered) provided a loaner vehicle and promptly called when repair was complete. And the best part was that the repair was covered under Subaru's extended warranty. Thanks!!! More
Dominic Spano provided excellent service for my 36,000 mile check for my Subaru Crosstrek. Kept me informed throughout the day about the progress. Always had a smile, even though it was busy. Wilde ser mile check for my Subaru Crosstrek. Kept me informed throughout the day about the progress. Always had a smile, even though it was busy. Wilde service guys are the best. Love that Wilde is dog friendly too. More
Excellent service - awesome dog friendly lobby with treats for doggo and customer. Free WIFI is nice. Fun music playing in the lobby. Front desk gal was so fun - pet my dog and gave him a Subby tenn treats for doggo and customer. Free WIFI is nice. Fun music playing in the lobby. Front desk gal was so fun - pet my dog and gave him a Subby tennis ball & WRX dog toy! So cool! Wait time so so for an oil change / tire rotation but the lobby was full so maybe this was the reason? Overall a Fabulous experience + staff! More
Great experience on diagnostic issue when engine light came on. Fast response, easy process, and they gave me a loaner vehicle to drive during the repair. I’ve used four dealers in two states over the lif came on. Fast response, easy process, and they gave me a loaner vehicle to drive during the repair. I’ve used four dealers in two states over the lifetime of my Subaru and Wilde gets top marks from me. They’re out of the way from where I live, but I’ll go back because they far exceeded the service of the dealer closest to my home. More
Great service. Timely. Detailed wrap up of tasks performed. Only issue is confusing conflicts with Subaru recommendations compared to Wilde’s service department. Timely. Detailed wrap up of tasks performed. Only issue is confusing conflicts with Subaru recommendations compared to Wilde’s service department. More
I brought my Subaru Forester 2020 for scheduled service in this dealership service department already twice. My feedback is highly negative. On top of regular service, I asked the service advisor to adjust in this dealership service department already twice. My feedback is highly negative. On top of regular service, I asked the service advisor to adjust tire pressure to 35 psi and include a car wash and a light interior vacuuming that were supposed to be complimentary. Upon delivery the car back, the car wash and vacuuming were not done. Tire pressure was down to 30 psi even though it was indicated 36 psi on the service sheet. I pointed it out to service advisor and the service manager. They agreed to correct the issues and compensated my complaints by filling the full tank of gas. However, I was forced to wait additional 1.5 hours. On my complaint why it all was not done right first time, I received no answer but shrugs both from the service advisor and service manager. I am going to this dealership because I have a service package. When it expires, I will never be going again to this dealership service again. More




