Wilde Subaru

I didn't have any issues with purchasing my vehicle. However, I bought a maintenance plan and when my vehicle got totaled I contacted Wilde to see if I could use the remaining oil changes my next vehicl However, I bought a maintenance plan and when my vehicle got totaled I contacted Wilde to see if I could use the remaining oil changes my next vehicle and I was told I could not and to contact Fidelity who actually manages the maintenance package. I called Fidelity and there is a long process of logging in, filling out paperwork, and sending in paperwork to possibly get five remaining oil changes I had left on my maintenance package. I feel it should have been a easy process to just allow me to use the rest of the oil changes on the new vehicle and not go through all this extra hassle. Just a warning for anyone thinking about getting the maintenance package. Thanks Eric More

Our first impression of customer service at Wilde was not very positive until we met Kailee Frick. She was exuberant, attentive, knowledgeable, helpful, witty, and a true joy to work with. She epitomizes goo very positive until we met Kailee Frick. She was exuberant, attentive, knowledgeable, helpful, witty, and a true joy to work with. She epitomizes good customer service. More

Bob Nebel was instrumental in getting me a very fair deal, and he was the reason I bought from Wilde Subaru. I highly recommend Bob if you are in the market for a car. Thanks Bob! deal, and he was the reason I bought from Wilde Subaru. I highly recommend Bob if you are in the market for a car. Thanks Bob! More

I have had nothing but problems with this dealership and Trey. I have had problems with a tire light coming on for years asked them to fix it even asked to have the tire reseated which they did not want to Trey. I have had problems with a tire light coming on for years asked them to fix it even asked to have the tire reseated which they did not want to do. Finally I got new tires and the problem is gone. Last year I came in with a rough idle asked them to fix it they said I needed to do thousands of dollars to fix which I did and it did not fix the problem. I came back again and asked them to check it over and all they did was the oil change. This past weekend I thought I would give them one more chance to just get an oil change in their express service. I showed up right at 8am Sat morning Trey came over to the car and asked if I had an appointment I said no, he then said can you drop off the car I said no I have no way to get home or back again he said well then you will have a 4 hour wait right at 8am. I find this very hard to believe. He has said this to me in the past wants me to leave my car he does not understand not everyone has someone to drive them around. Very poor customer service!!!! More

The dealership was very clean. The staff was knowledgeable and answered all of our questions. The staff was knowledgeable and answered all of our questions. More

Service department is terrible now. . Have bought two Subarus from this dealership and serviced them there for years. Last couple visits have been horrible. Took new WRX in for issues w . Have bought two Subarus from this dealership and serviced them there for years. Last couple visits have been horrible. Took new WRX in for issues with infotainment and eyesight not working. Waited for over three hours and received no updates on what they were doing. Person shuttling car from service department was revving engine then slamming on brakes- absolutely unacceptable and made me unbelievably angry. Had tire plugged and couple days later the tire went completely flat while going 70 on freeway, almost caused accident. Clearly the plug was done incorrectly and took it to another dealership to have it looked at, that dealership called Wilde and they said “there’s nothing they would do” I will never go back and will make sure to tell everyone I talk to about Subaru dealerships to never go to Wilde! More

We recently moved to the area and needed our Outback checked out. Our service advisor, Dominic Spano, was OUTSTANDING in every respect! If you want the best service experience, call Dominic! checked out. Our service advisor, Dominic Spano, was OUTSTANDING in every respect! If you want the best service experience, call Dominic! More

Wilde Subaru is Very Warm and Inviting. Leasing a new Crosstrek turned out to be an overall enjoyable experience. Kaliee was Encouraging and Exceptional and Belmir was Awesome. The Vehicle Leasing a new Crosstrek turned out to be an overall enjoyable experience. Kaliee was Encouraging and Exceptional and Belmir was Awesome. The Vehicle arrived in Excellent Condition and the Leasing Process was both Professional and Accommodating. More

We had a wonderful experience working with Ryan Stetz when purchasing our new Outback. He was friendly, knowledgeable and helpful, but not pushy, which we appreciated. We went in knowing pretty much wh when purchasing our new Outback. He was friendly, knowledgeable and helpful, but not pushy, which we appreciated. We went in knowing pretty much what we wanted so that helped move the process along. He went with us on our test drive, pointing out how different features may be the same/different from our previous Outback. He kept the process moving, which can be long when buying a new car. I would recommend Ryan if you are looking for a car. More

If you’re looking to purchase a car this is the place to go. Ryan was an amazing sales rep. Greeted us when we walked in, gave us quick and easy numbers on some cars and let us test drive. The signing proce go. Ryan was an amazing sales rep. Greeted us when we walked in, gave us quick and easy numbers on some cars and let us test drive. The signing process was also straight forward. We also were very pleased with the honesty on the numbers. More