108 Reviews of Wilde Subaru - Service Center
Service technician was knowledgeable and friendly. Waiting time acceptable. Service area and waiting room clean. Coffee, water and snacks provided. Waiting time acceptable. Service area and waiting room clean. Coffee, water and snacks provided. More
They pointed out that my vehicle had a dirty engine air filter and a dirty cabin air filter, but didn't try to churn me for the extra profit. I respect that from a dealership. With a coupon I received, m filter and a dirty cabin air filter, but didn't try to churn me for the extra profit. I respect that from a dealership. With a coupon I received, my synthetic oil change was just over $50. That's a good price anywhere. More
Excellent service. Pleasant staff. Very thorough and kept us updated on the progress. Also washed our car when they finished servicing our car. Pleasant staff. Very thorough and kept us updated on the progress. Also washed our car when they finished servicing our car. More
Fantastic service always! Heath was great! Very kind and responsive . Fixed the problem very quickly. Heath was great! Very kind and responsive . Fixed the problem very quickly. More
Definitely was taken advantage of. They claimed to have no record of oil changes or previous maintenance even though I have taken that car to them in the past. They also blamed me for They claimed to have no record of oil changes or previous maintenance even though I have taken that car to them in the past. They also blamed me for not performing preventative maintenance event though I kept all documentation showing I have. Charged me $350 for a repair that didn't even fix the problem and they forgot to call me saying it was ready to be picked up. I go to pick it up and I had to walk around the service area clicking my key to find it as it was parked in a back lot. Then I brought it back and now they want an additional $4,500 for repairs that "might" fix it. They even charged me for the re-inspection. Every additional question I asked brought different explanations on what could be wrong. Changes will need to be made before I ever consider bringing a car to them again. More
Wilde Subaru is everything they claim to be. Kailee Frick has been there through 4 Subaru purchases and she was amazing!The service department is another big reason I have continued to support W Kailee Frick has been there through 4 Subaru purchases and she was amazing!The service department is another big reason I have continued to support Wilde Subaru. They stand behind their word. I look forward to a continued relationship with Wilde Subaru! More