Wile Hyundai
Columbia, CT
Filter Reviews by Keyword
By Type
Showing 269 reviews
An HONEST dealership?? YES!!!! Four words when you need to purchase a new or used vehicle: Go To Wile First! My current vehicle (from another dealership) was coming off a 3-year le Four words when you need to purchase a new or used vehicle: Go To Wile First! My current vehicle (from another dealership) was coming off a 3-year lease, and I needed to purchase a replacement vehicle. I would rather stick a fork in my eye than sit down in a dealership and try to negotiate pricing. In the past, I have dealt with less than honest dealers to put it very nicely. You know or have heard of the type: they give you one price, but by the time you drill it down, it's hundreds or thousands more. They prey and bank on your ignorance of the costs of taxes, extras, fees, etc. I worked with Jesse Nye at Wile. We exchanged phone calls and emails for a few days in reference to the vehicle I wanted. In his very first email with me, Jesse gave me the price on the vehicle I wanted that I found to be fair. Hmm...interesting, but of course, I didn't put too much faith into it, because I've been to this rodeo before. I agreed to take the 35 mile ride down to Wile Hyundai to see the vehicle with every intention of walking out when the numbers starting rising. Jesse was friendly, down-to-earth, and most importantly, HONEST. After less than 10 minutes of having a seat, he gave me a bottom line. Wait...that number looked a little low, so I asked him to give me the total with tax, title, registration and cost of first born child. Imagine my utter shock when he told me THAT was the total! The employees at Wile had no idea how close I came to doing a dance right there in the middle of the dealership! Not only that, but they threw in a couple of extras....EXPENSIVE extras. (Do they have any idea just how badly I dance?!) Best of all, from the time I pulled into their parking lot to the time I drove off in my new vehicle was less than 2 hours! The last dealership I dealt with took almost 7 hours of my time while they assisted other customers in between. And to top it off, Jesse sent me home with a Wile hat for my 4-year-old-son, who wasn't even with us. My son loved it and I appreciate Jesse's thoughtfulness. These people do it right. Everyone was friendly and at no time did I feel any pressure. They run an honest and fair dealership. I highly recommend them and know that at the end of my 3-year lease, I will be going back to Wile for my next car. My sincerest thanks to you all! More
Upgrading my Veloster The price was right, the trade in more than fair, the customer service excellent. I am quite satisfied with Wile Hyundai of Columbia CT. Great dealer The price was right, the trade in more than fair, the customer service excellent. I am quite satisfied with Wile Hyundai of Columbia CT. Great dealership. More
Great transaction Just purchased our second Hyundai from Wile Motors. Dan and Jessie were the sale personal that we dealt with and they were GREAT, Friendly, not pushy Just purchased our second Hyundai from Wile Motors. Dan and Jessie were the sale personal that we dealt with and they were GREAT, Friendly, not pushy, no pressure and we did not feel like we were getting ripped off. Over all a great dealership to deal with. Jim and Barbara V. More
Overall, ok! I recently purchased an older, used vehicle from this dealership. My sales personnel was Jeff - he was GREAT! He was very welcoming and friendly. He a I recently purchased an older, used vehicle from this dealership. My sales personnel was Jeff - he was GREAT! He was very welcoming and friendly. He answered my questions honestly and wasn't pushy to make the sale at all. Once settled with Jeff, Anthony helped me finalize the deal and a few days later the car was mine! My initial car buying experience was great. About a week and half later though, the battery just died. I of course had zero warranty, not even 30 days on this car and when I called to speak with Anthony about what could be done, I couldn't get a hold of him - come to find out, he was no longer employed there (it took me 2 days before someone actually told me this). I was being passed around from person to person, pretty much telling me that it was my fault that the battery had died. Most the people I dealt with were rude. Jeff gave me a call after hearing about what had been going on, got me a new battery, and offered to put it in himself if I was unable to make it there by the 12pm service closing hours for a Saturday. He was just as nice about it and was the only person who helped solved the problem without being rude for it. For Jeff, I gave excellent for customer service and friendliness - he is the only reason, as of right now that I would go back to this dealership. He was wonderful, I can't say enough great things about him! As for the others, it was just average. More
Awesome dealer experience! Will buy from them again! These guys are great! No pressure and they get you what you want. They make their money of course but I never felt like I have been ripped off. I have These guys are great! No pressure and they get you what you want. They make their money of course but I never felt like I have been ripped off. I have bought 2 cars from them and referred a friend.. I usually go to a dealer once, I have been here 3 times! You will be happy with these guys! More
Very happy with my purchase I saw the car I ended up purchasing online, my husband and I drove down from MA, I initially spoke to Jeff, we completed the purchase with Anthony and I saw the car I ended up purchasing online, my husband and I drove down from MA, I initially spoke to Jeff, we completed the purchase with Anthony and Dan, everything went very smoothly and I was able to drive it home that day, which was great since it's a 2 hr. ride from my home, I would definitely recommend this dealership More
Hyundai accent Great place to buy a car! Would recommend to anyone, drove an hour away to buy from here, friendly, treat you like family, and wonderful service! Great place to buy a car! Would recommend to anyone, drove an hour away to buy from here, friendly, treat you like family, and wonderful service! More
Top shelf Dealer! I bought my new Sonata from Wile four years ago. Great price, no headaches! I service regularly with them and they're always polite and professional I bought my new Sonata from Wile four years ago. Great price, no headaches! I service regularly with them and they're always polite and professional. Highly recommended! More
Wonderful experience all around I went to Wile Hyundai to look at two used Hyundai Elantras they had advertised. I ruled out one because of leather seats and my dogs. The second on I went to Wile Hyundai to look at two used Hyundai Elantras they had advertised. I ruled out one because of leather seats and my dogs. The second one I took for a test drive with Jesse and automatically fell in love with vehicle. The few items that I asked to have touched up, they did with no complaints. The pricing was right there with the competition and even a little less. Using the Hyundai financing tool and filling out the forms was very easy. Everything with paperwork takes some time but it truly wasn't that much of a hassle at all for us. Approval came through quick and easy. All of the various people I dealt with or met at Wile, were very pleasant. I look forward to dealing with the company again in the future and can only hope their services department is just as good as their sales when it comes time to use that portion of the company. More
Elaine Ziemba Absolutely loved my shopping experience! No pressure, answered every question and a great price. Jesse was an awesome sales person. Love my new car! W Absolutely loved my shopping experience! No pressure, answered every question and a great price. Jesse was an awesome sales person. Love my new car! We would recommend Wile Hyundai to everyone. More