Wile Hyundai

My husband and I have lived in major cities and have never needed to lease or buy a car. Due to work, we've been planning to relocate to CT where we will definitely need one. Because we currently live never needed to lease or buy a car. Due to work, we've been planning to relocate to CT where we will definitely need one. Because we currently live in Chicago, we haven't been able to visit dealerships or meet with people directly to discuss car options, etc. Doug and Dan were extremely helpful and communicative via phone and email. My husband and I both applaude the level of service at Wile Hyundai and the intelligence of the people working there. Nothing had to be said twice and both gentlemen were extremely accommodating. Before we were contacted by Wile Hyundai, we had some very frustrating experiences with other dealerships, particularly Key Hyundai where they mask receptionists as "internet specialists" and insist on in-person appointments for any information, despite having repeatedly explained that I AM IN CHICAGO. They were certainly willing to take and process our personal information via web. The least we're entitled to is some information about deals we might qualify for. Shortly after our exhausting experience with Key, I received a call from Doug. He noted our preferences and called me back with some options, as promised. We then dealt with Dan who put together a great lease deal that fit our budget. Both gentlemen were extremely straightforward and prompt with providing information. Our experience with Wile Hyundai was just good, simple, straightforward business. The ditzes working at Key should learn a thing or two from these guys. We'll be signing the papers and driving our car right after our move! More

I don't write many reviews, but after such a horrible experience at Key Hyundai in Vernon, and having the exact opposite experience at Wiles, I felt compelled to write. Also, I noticed Wile of Hyundai on experience at Key Hyundai in Vernon, and having the exact opposite experience at Wiles, I felt compelled to write. Also, I noticed Wile of Hyundai only had 2 reviews. I would not have given Wiles 5's across the board, but I did have a great experience, and wanted to get them on the map. The sales person really knew his stuff, I didn't feel pressured, I met with the finance manager immediately without problems when I told the sales person I had a finance concern and it was just an easy experience. I wasn't able to haggle, but the car was priced well below book value, had a great car fax and was in nearly-new condistion. Also, the finance manager was very easy to work with, and explained everyting down to the penny. He also worked hard to get us a much better rate than we were able to get elsewhere. Would recommend them to anyone, great business, they have been around for years and everyone in that area buys their cars from them. Now I see why. More

We have now purchased 2 vehicles from this dealership and have had awesome service both times. I have to say first off there small and the place ain't much to look at. But what they saved on decorating they have had awesome service both times. I have to say first off there small and the place ain't much to look at. But what they saved on decorating they were willing to pass on. We were able to come to a fair price, straight talk no bull, we were 300 over invoice on one and invoice on the other. I need to note they do seem to turn over sales staff in as most dealers do (seems they have the same 4 core guys and 2 spots that rotate). Last thing to note they were just nice, polite, easy to deal with, we told them what we wanted, were willing to pay and they worked it out. Financing is always an issue but in our case we went with the Hyundai special rate and so it was fixed and no BS...easy enough. Otherwise I would figure on shopping against your credit union. All and all two very easy purchases. More