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i.g. Burton Buick GMC of Glen Burnie

Glen Burnie, MD

4.4
471 Reviews
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6913 Ritchie Highway

Glen Burnie, MD

21061

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Showing 471 reviews

June 09, 2025

This has great customer service, communicates with you during the process. Not a long wait for serive. More

by sherajonessj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 09, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you, Shera! We’re glad to hear that you experienced great customer service and appreciated our communication throughout the process at i.g. Burton Buick GMC of Glen Burnie. Your feedback means a lot to us, and we look forward to assisting you again on your next visit. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 05, 2025

Friendly and courteous staff. Service Advisor was quite helpful and thorough with his troubleshooting efforts. Thanks for the works! More

by freddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin P.
Jun 05, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your kind words, Freddy! We at i.g. Burton Buick GMC of Glen Burnie are thrilled to hear that you found our staff friendly and courteous. It's great to know that our Service Advisor was helpful and thorough in addressing your needs. We appreciate your feedback and look forward to assisting you again soon! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 05, 2025

Kelly was amazing throughout my entire purchase. She was very honest and knowledgeable about my anticipated purchase, and followed up to ensure my needs were met. I could not ask for a better experi More

by rdbutler1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly from IG Burton
Jun 06, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you so much for your review! We're happy to hear that Kelly provided you with such an amazing experience at i.g. Burton Buick GMC of Glen Burnie. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to assisting you again in the future. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 05, 2025

Kelly was so helpful and knowledgeable about my newly anticipated purchase. She had so much patience as my husband and I pondered over our decision. I could not ask for a better experience when making su More

by rdbutler1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly
Jun 06, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you so much for your feedback! We're glad that Kelly provided you with such helpful and knowledgeable assistance during your purchase. At i.g. Burton Buick GMC of Glen Burnie, we strive to create a positive experience, especially for important decisions like yours. We appreciate your kind words and hope to see you again soon. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

May 28, 2025

Very low pressure, fast transaction. I appreciate the fact that I wasn’t passed around. I dealt with Dwayne the whole time and he was professional and efficient More

by Ashleync1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne
May 29, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your fantastic review! We are delighted to hear that you experienced a low-pressure, fast transaction with Dwayne. At i.g. Burton Buick GMC of Glen Burnie, we strive to provide a seamless experience, and it's great to know that Dwayne's professionalism and efficiency made a positive impact on your visit. Thanks again for your feedback, and we look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

May 22, 2025

I was not happy with financing interaction. It was ready to sign when I got there, but was not discussed. I feel a phone call should have been had to discuss financing options. Just here it More

by estimating
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sales/financing
May 22, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your feedback regarding your experience with i.g. Burton Buick GMC of Glen Burnie. We appreciate you sharing your concerns about the financing interaction. It's important to us that our customers feel informed and comfortable with their financing options. We're glad to hear that we were able to find the vehicle you were looking for. The team values your input on the financing process, as it helps us improve our services. If you would like, we encourage you to reach out to us directly so we can discuss your experience further. Your satisfaction is our priority, and we would love the opportunity to assist you better in the future. Thank you for choosing us! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

May 17, 2025

Terrible experience with the I G Burton dealership. Had 5 different salesman, wasn’t even notified when they switched me every time. Vehicle was held up in Michigan. Couldn’t get a straight answer as t More

by Beatnick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Collins
May 17, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for sharing your experience. We understand how important clear communication and follow-through are when purchasing a vehicle, especially when coordinating delivery and registration details. Your feedback highlights areas that matter to customers, and it will be shared with the team at i.g. Burton Buick GMC of Glen Burnie for review. If you’d like to discuss your experience further or need assistance with any remaining concerns, we invite you to contact us directly. We appreciate you taking the time to share your perspective. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

May 15, 2025

Service was quick and efficient. Sandy was detailed and professional. My first visit was pleasant. More

by heworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
May 15, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that your first visit to i.g. Burton Buick GMC of Glen Burnie was pleasant and that Sandy provided you with quick and efficient service. We look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

March 12, 2025

Excellent service. Great people. Pleasant atmosphere. My representative gives me a plant to follow kudos More

by big_cw_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My representative
Mar 12, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you experienced excellent service and enjoyed the pleasant atmosphere at i.g. Burton Buick GMC of Glen Burnie. It’s great to know that your representative made a positive impression as well. We appreciate your kind words and hope to see you again soon! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

January 19, 2025

While the price was high. I always like the services and quality of work and parts. More

by dwwillhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Sandy
Jan 20, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review! We appreciate your recognition of the quality of our services and parts at i.g. Burton Buick GMC of Glen Burnie. We strive to provide the best for our customers. We hope to see you again soon! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

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