
Wilkins Mazda
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sal was a pleasure working with, very personable. He knew exactly what I was looking for and went above and beyond!! Couldn’t be happier with my purchase. exactly what I was looking for and went above and beyond!! Couldn’t be happier with my purchase. More
Very friendly and helpful. Both times I visited the showroom there was no pushy sales tactics. When we came back to purchase our vehicle it was very easy and everyone was helpful and friendly. showroom there was no pushy sales tactics. When we came back to purchase our vehicle it was very easy and everyone was helpful and friendly. More
Very friendly and informative salesperson. I was shown very good options in the price range I was looking for. She accommodated us to the best of her ability and in general gave us a great experience. Wou very good options in the price range I was looking for. She accommodated us to the best of her ability and in general gave us a great experience. Would recommend. More
Excellent customer service and extremely fast and efficient lease process. Just got my second Mazda here and highly recommended! Service department is very honest and dependable as well. efficient lease process. Just got my second Mazda here and highly recommended! Service department is very honest and dependable as well. More
This was my very first time every purchasing a car. I was terrified by being taken advantage of since I am a young female who went alone. This was not the case here! Rosa was absolutely amazing. She explain terrified by being taken advantage of since I am a young female who went alone. This was not the case here! Rosa was absolutely amazing. She explain every part of the process and even gave me personal advice. I can not emphasize how thankful I am that I came to this dealership and how smooth the process went. It was a great experience and I highly recommend this dealership and Rosa to anyone More
I had 2 leases with this dealership and that was 2 too many. Terrible service, not friendly, not informative, not attentive, and overall unprofessional. The last encounter I had was when I returned my las many. Terrible service, not friendly, not informative, not attentive, and overall unprofessional. The last encounter I had was when I returned my last leased cx-5 (Feb 2021). I walked in and stood there while several employees just looked at me through the offices. No one was at the front desk or at the service desk. No one approached me for 5 minutes. I finally walked up to a guy leaning on a car looking at his phone. He was a bigger guy and looked unprofessional. I didn't even know if he worked there. I told him I needed to return my lease. He asked for my key. Looked at the car. He said maybe 5 words to me total. I asked some questions and he mumbled as few words as possible. That was it. When I got that leasef car it was also a horrible experience. It was several hours and a complete lack of transparency. I never took the car back there once in the 3yrs I had it for service. I'm so glad I won't ever give them another dime of my money. They all have a complete lack of care for the customer which is why more than one employee is terrible. I will tell everyone I know to not go to this dealership. They really don't deserve business as there are so many good dealerships who try to give a good customer experience. More
Sal,tech wiz and a gentlemen. Frank ,his wife is the luckiest on earth. Jerry, cool like a Florida beach. Thanks Tom Wilkins for the best experience ever!!!! luckiest on earth. Jerry, cool like a Florida beach. Thanks Tom Wilkins for the best experience ever!!!! More
Sal and Frank made it simple and now I am the proud owner of a new CX-9. Go to Wilkins and see these 2 gentelman. I am going to refer all my friends and family to go see them!!!!!!!!!!!!! of a new CX-9. Go to Wilkins and see these 2 gentelman. I am going to refer all my friends and family to go see them!!!!!!!!!!!!! More
Very good car buying experience sue is incredible I will definitely recommend this location 😊Frank and Glen was nice very patient with us Thank you Sue :) You are the best definitely recommend this location 😊Frank and Glen was nice very patient with us Thank you Sue :) You are the best More