Wilkins Mazda
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 551 reviews
Very good experience -out-of-state customer I found a certified 2015 Mazda cx 9 online at their location and I live in Wisconsin. Called on Thursday to set up a time to look at the car on Friday I found a certified 2015 Mazda cx 9 online at their location and I live in Wisconsin. Called on Thursday to set up a time to look at the car on Friday, and get a pre-purchase inspection. Taylor and Glenn were very helpful in explaining everything. Financing was a breeze (they found a great rate.) They detailed the car and showed me features before leaving. They were very mindful that I traveled several hours to purchase. Would highly recommend them if you are looking for a Mazda. More
Amazing people and customer service! Mike Obal was a pleasure to work with from day one. I spent a few days going back on forth on a few cars from Wilkins and Mike was super patient and w Mike Obal was a pleasure to work with from day one. I spent a few days going back on forth on a few cars from Wilkins and Mike was super patient and willing to help in all aspects. He was great with communicating over the phone and in person, and took the initiative to call us back with every detail possible over the course of days. If he said he would call at a certain time, he always made sure to. He came in on his day off on the day I decided to make the purchase, which was so kind. My family came with me to check out cars and after meeting Mike, they all want to come back and make a purchase with him. He gave us a great deal on a great car, and I could not be happier with my first car. He went the extra mile and it was great to work with him. I definitely recommend him to any first time buyers or just anyone looking for a car in general. Ken K. was also extremely helpful and knowledgable on all of the features of the Mazda I picked out, and he made sure I left knowing how to use everything. He made sure to throughly explain anything else regarding the warranties, and he made the experience fun and exciting. More
Fast and laid back My experience was pretty good. The sales man was direct and easy going. I belive I got a good deal with minimal negotiations. Hope it continues that w My experience was pretty good. The sales man was direct and easy going. I belive I got a good deal with minimal negotiations. Hope it continues that way during service. More
Wilken Mazda Excellent car buying experience. Not too much pressure to buy and willing to work on the price. Taylor was very helpful and has followed up with us to Excellent car buying experience. Not too much pressure to buy and willing to work on the price. Taylor was very helpful and has followed up with us to enhance the experience. Thanks. More
Great Car - Great People- Great Price! Being slow decision-makers, my husband & I visited Wilkins Mazda three times over ten days before buying our CX-5. Taylor Crawford, our sales consulta Being slow decision-makers, my husband & I visited Wilkins Mazda three times over ten days before buying our CX-5. Taylor Crawford, our sales consultant, was very patient and accommodating in guiding us through our decision-making process. We were never pressured to “buy now”. Taylor was very knowledgeable and forthcoming with information. Wilkins gave us a fair deal with a generous valuation of our trade-in. We are very satisfied with our overall experience and our CX-5 is a great vehicle! We highly recommend Wilkins Mazda. Make sure you ask for Taylor as your sales consultant! More
Really good and patient customer service! I was at the dealership for hours. They worked really hard on pricing and my salesman, Taylor was so patient. He was great! He kept going back to the I was at the dealership for hours. They worked really hard on pricing and my salesman, Taylor was so patient. He was great! He kept going back to the finance department to get the best price for me. I've leased 4 cars now from Wilkins, that should say something. But I have to say, this is the coolest one yet! More
Great car buying experience -- really! Taylor Crawford is someone to see if you are in the market for a Mazda. In my extensive car hunt, I had many test drives, but Taylor's knowledge stoo Taylor Crawford is someone to see if you are in the market for a Mazda. In my extensive car hunt, I had many test drives, but Taylor's knowledge stood out as exceptional. He patiently showed me all of the options on the CX-5 I drove, including the heads up display, which I thought I didn't want, until I saw it in action with Taylor helping me adjust it to the right level for me. In phone follow-up, Taylor was persistent, but not pesky. I never felt I was being bothered. After working with Taylor, the competitor's test drives were a disappointment. I thought I wanted to buy a car on the internet and avoid salesmen altogether., but Taylor added value to the experience and I would highly recommend working with him on your new car purchase. Taylor is a real asset to Wilkins. More
Service center I had an appointment to bring my Mazda6 in for recall part, I asked how long it would take, they said about and hour and half, they were right on the I had an appointment to bring my Mazda6 in for recall part, I asked how long it would take, they said about and hour and half, they were right on the money, it might have been ready sooner, wanted to know if I needed anything else to be checked out the gentlemen were polite and proficient. They even washed the car. More
Excellent Experience Hats off to Ricky Vargas, Mark Taylor and Tommy in finance. Leased a 2018 cx5 and left with a smile. Did my homework....didn't get the usual run arou Hats off to Ricky Vargas, Mark Taylor and Tommy in finance. Leased a 2018 cx5 and left with a smile. Did my homework....didn't get the usual run around and double speak...we parted ways as friends. My wife had the same feelings when discussed our experience there. Highly recommend Wilkens! More
Great experience and service! Taylor was very personable from the very start. He had my family's best interest in mind through the whole sales process, and recommended a great vehi Taylor was very personable from the very start. He had my family's best interest in mind through the whole sales process, and recommended a great vehicle to suit our needs. He proved his knowledge well as we put him through the wringer with questions. Glenn, the finance manager, took great care of us. They got us an awesome deal on a used Subaru. The entire team treated us like family. The facility itself is also very nice. I would do business here again in the future. More





