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Wilkins Mazda - Service Center

Elmhurst, IL

4.5
113 Reviews

113 Reviews of Wilkins Mazda - Service Center

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August 03, 2023

Customer service in every area has been great. The service people treated me with respect and were extremely helpful. I am impressed with Wilkins Mazda. More

by pierceden939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Banta, Barry Eisenman
August 03, 2023

The customer service was excellent. The dealership was very clean in the waiting area was very nice. More

by SSTELTER513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

The customer service was great! They consulted with me before doing any repairs. I also had one additional thing for them to look at and they did so without hesitation. More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesica Vidal
July 30, 2023

Very easy to make appointments. Convenient times. Friendly staff. I was well informed of status throughout the visit. More

by marlawills1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Barhoum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
July 28, 2023

Excellent! !!! Professional, polite, thoughtful for the expressed concerns of the customer, answering any related questions. Great! More

by ABIRLIBESCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Barhoum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan , the technician , Barry Eisenman
July 28, 2023

Scheduled promptly, completed on time, etc etc etc etc etc etc etc etc etc etc More

by KENNETHBBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea
July 28, 2023

Good service, didn’t have to wait to long. Friendly staff. Would come to this location again. More

by cradzienta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Barhoum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesica Vidal
July 28, 2023

Andrew Merki was excellent and explained the service being done very well. Sales and the Service dept are always very kind and knowledgeable. More

by elizabeth.fiorino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Merki
July 24, 2023

I always enjoy going to Wilkins Mazda just because in most cases I can wait. Service advisors always courteous and the wait is never long. More

by RKLAM1954
Recommend Dealer
Yes
Employees Worked With
Omar Barhoum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know any managers but I do have to say Tom Wilkins has a very nice dealership.
Jul 24, 2023 -

Wilkins Mazda responded

Thank you for the kind words. I will pass this review on to the staff Have a great day and an even better week! Thank you, Steve Foresta Operations Manager

July 24, 2023

I had a quick & easy experience at Wilkins Mazda, they were to the point & direct More

by izzyrodriguez1515
Recommend Dealer
Yes
Employees Worked With
Joe McGaha
5.0
This rating includes all reviews, with more weight given to recent reviews.