Williams Auto Sales

I bought a 2010 Chevy Avalanche from Williams Auto on Velp in Green Bay. Let me start by saying that Williams Auto are thieves. Multiple times throughout the process, I looked right at Jake, the salesm Velp in Green Bay. Let me start by saying that Williams Auto are thieves. Multiple times throughout the process, I looked right at Jake, the salesman, and asked even begged that he was selling me a safe vehicle. And every time, he emphatically said, "Oh Absolutely". Boy, did he lie!!!!! And he lied like a professional weasel would. After a financial downfall, we were able to pull ourselves back out and the 1st people I gave that hard earned money to was Williams. They worked with me, gave me the time I needed, I gave $5K earnest money, and I had the truck of my dreams, or so I thought. I went to take delivery of the truck and was told that they had changed the tires out, and they didn't think I would mind. I had the truck for 1 yr., and a couple months. There was an internal transmission failure. I understand this, and I knew things would happen because of the age of the truck, never mind there was only 69K on the truck when I bought it for a total price of $18,500. After having to have to truck flatbed to the mechanics, they found the repairs needed, however they did not do transmission work. I had it flatbed over the Cousineau's Auto, they ordered a new transmission, and I was going to drop another $6K into "My Dream Truck". Chris from the Service Dept at Cousineau Auto called to say "Lisa, I don't know how to say this, but when the truck was put on the lift to start the repair, the frame is so rusted that it broke off the body. We didn't think you wanted to put that kind of money into this." I was in shock, to say the least. I had my grandchildren in this truck. I will say that again, I HAD MY GRANDCHILDREN IN THIS TRUCK. I called Jake at Williams Auto, he was empathetic, said he would get the information to the Owner, and they would get back to me. I waited and called again. I talked with Jeff, Jake again, never the Owner. Never any call backs, nor answering sometimes. I am disgusted with the it all. I have attached pictures of the underside of the truck. Williams Auto tried to say that the service garage must have put it on the lift wrong. I may be a female, but I am far from ignorant or stupid. More

Jake was very friendly and professional. We came in knowing what we wanted and he made it happen quickly. Thanks! We came in knowing what we wanted and he made it happen quickly. Thanks! More

I purchased a used gmc from Jake. Everything went super smooth. I received excellent financing and the truck was as advertised, no surprises. I was in and out in less than an hour wit Everything went super smooth. I received excellent financing and the truck was as advertised, no surprises. I was in and out in less than an hour with my new ride. More

It was my first time buying a car and they were very efficient and helpful throughout the entire process. efficient and helpful throughout the entire process. More

I had a great experience with Williams Auto Sales. They had vehicles priced very fair. The salesmen were friendly, honest, and not pushy at all. I did buy a truck there and am loving it so far! They had vehicles priced very fair. The salesmen were friendly, honest, and not pushy at all. I did buy a truck there and am loving it so far! More

They never responded to my follow up so I was unable to get a test drive appointment. get a test drive appointment. More

BUYER BEWARE! Sold my son a truck telling him it might need a new engine and it needed $11,000 of work. Sold my husband a truck at the same time and now we find ou Sold my son a truck telling him it might need a new engine and it needed $11,000 of work. Sold my husband a truck at the same time and now we find out it had an unresolved recall that is a safety issue and unsellable. The salesman was so kind and patient, but do not be fooled! They are unethical at best and illegal at least. Law included in picture on google review. More

Jake was very easy to work with, honest, genuine, and seemed to really care about providing quality service. seemed to really care about providing quality service. More

Fast service friendly and clean . Yes we Would def recommend thank you we love our truck Yes we Would def recommend thank you we love our truck More

Good experience from start to finish. Friendly knowledgeable. No pushy vibes. Helpful. easy to talk to Friendly knowledgeable. No pushy vibes. Helpful. easy to talk to More