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Williams Buick GMC
Charlotte, NC
346 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 346 reviews
December 01, 2017
Service Department The Encore vehicle inspection was done in a timely manner at a conveniently scheduled time. Team members were prompt in processing the intake procedu The Encore vehicle inspection was done in a timely manner at a conveniently scheduled time. Team members were prompt in processing the intake procedure. My concerns were addressed and investigated. The lounge is always neat, clean, attractive, roomy and well-stocked with reading material and coffee. This dealership has a team with excellent communication skills. More
by Encore
Employees Worked With
Larry Atteberry
Helpful November 30, 2017
Buying my Encore My salesperson Macmillan Chigaru was excellent and attentive to my needs. This was the first time I've ever bought a vehicle alone. I was married for My salesperson Macmillan Chigaru was excellent and attentive to my needs. This was the first time I've ever bought a vehicle alone. I was married for 43 years and my husband always took care of purchasing an automobile. Everyone told me to not go alone that car dealers cannot be trusted but this was not the case with Mac. I will be back when my 3 year lease ends and hoping that Mac will be there when I return. More
by Ezzard0802
Employees Worked With
Mac Chiagru
November 28, 2017
great job Went in for a tire issue Thanksgiving week no apt. Told estimated time would be 3 to 4 hours. They took care of the tire, did oil change AND took care Went in for a tire issue Thanksgiving week no apt. Told estimated time would be 3 to 4 hours. They took care of the tire, did oil change AND took care of an recall item and I got out 2 hours earlier the estimated. Service dept. ROCKS. Awesome job. Thank you More
by cjb
Employees Worked With
Kevin Dawkins
November 20, 2017
Experience on leasing my new car Kevin let Gene know I was coming to look at a Buick Encore to lease. Gene was fully prepared when I set my appointment up and was able to show me exac Kevin let Gene know I was coming to look at a Buick Encore to lease. Gene was fully prepared when I set my appointment up and was able to show me exactly what was available and my options. Both of these employees are a credit to Williams Buick, I would not deal with anyone else and hope to have a long relationship with this dealership. No negatives experienced at all. More
by 1015
Employees Worked With
Kevin Dawkins, Gene Simmons
November 20, 2017
Quick and to the point. Thanks for everything. I'm really happy with my car. I'll be sure to tell all of my friends. Have a great day. Alison Thanks for everything. I'm really happy with my car. I'll be sure to tell all of my friends. Have a great day. Alison More
by Alison V
Employees Worked With
Gene Simmons
November 19, 2017
topnotch The lady was very courteous. Answered all my questions. Very helpful showing me things I did not know how to work. They just took me right in. No w The lady was very courteous. Answered all my questions. Very helpful showing me things I did not know how to work. They just took me right in. No wait. More
by Regal3
Employees Worked With
Lori Turner
November 17, 2017
Larry is great. Great service as usual. Larry has been taking great care of me for the past 2.5 years, wouldn't go anywhere else for routine maintenance. Great service as usual. Larry has been taking great care of me for the past 2.5 years, wouldn't go anywhere else for routine maintenance. More
by 2017GMCDenaliHD
Employees Worked With
Larry Atteberry
November 10, 2017
bought new Yukon from Gene Simmons Gene - located 2 Yukons for me and a colleague that weren't on his lot and found exact matches to our specs. He provided great communication to us. Gene - located 2 Yukons for me and a colleague that weren't on his lot and found exact matches to our specs. He provided great communication to us. More
by Donniebo
Employees Worked With
Gene Simmons
November 09, 2017
Best Ever - At HOME In high school back in 60's my dad always said "Once you find a good place to do business , stay with them and stop shopping for better. I WILL stay w In high school back in 60's my dad always said "Once you find a good place to do business , stay with them and stop shopping for better. I WILL stay with Williams and ask friends/family to stop by and check out the experience , friendship and professionalism given by Justin and Jessica in Sales, and Larry in Service. Williams BUICK GMC has put together a perfect mix of employees and will have greater success down the road - please don't change your focus. On a personal note, I felt as though Justin and Jessica went above and beyond what I have seen at other dealerships. Everything starts at the front door and these 2 know how to open it - and I will always want these 2 to guide me through our next purchase. There is a trust and respect shown by the "Front group" plus we got a great Buy and Car. Thank you - J/J. 😀 David/ Harriet Dunlap More
by Dave
Employees Worked With
Jessica Porta- She earns a 5 rating also, Justin Nash, Larry Atteberry
November 09, 2017
Quick simple and simple My salesman’s was Dominic he was very helpful. The paperwork was very quick and explain very detailed by Mr.law. My wife loves her new 2016 Verano spo My salesman’s was Dominic he was very helpful. The paperwork was very quick and explain very detailed by Mr.law. My wife loves her new 2016 Verano sports touring... I’ll definitely be back for that GMC pickup they have lifted is mine😁 More
by Roc74
Employees Worked With
Dominic Lariccia
