Williams Buick GMC

Outstanding service Williams offered us outstanding service while traveling from Virginia to Florida on December 7. Your service manager, Lori couldn't have been more ac Williams offered us outstanding service while traveling from Virginia to Florida on December 7. Your service manager, Lori couldn't have been more accommodating. Our bad wheel bearing was replaced expeditiously. Our wait time for repair service was minimal at most. My own dealer should take lessons from williams and staff. More

The best experience I have ever had buying a vehicle! I never left the comfort of my own home. Gene made it the best experience buying a car. My husband was working out of town and he didn't have to take I never left the comfort of my own home. Gene made it the best experience buying a car. My husband was working out of town and he didn't have to take any time off from work. Gene talked me thru the process over the phone and He was so pleasant and accommodating. Answered all my questions and went above and beyond. Overall best experience ever and I would recommend Gene Simmons and Williams Buick GMC to anyone!!!!!! They delivered my vehicle right to my door. Gene made buying a vehicle toooooo easy Thank You Gene More

amazing great sales man ... eager to teach us every thing about the car even without asking... makes all what we asked for easy to do . excellent guy to do b great sales man ... eager to teach us every thing about the car even without asking... makes all what we asked for easy to do . excellent guy to do business with. More

Fantastic service Bought a 2011 Infiniti QX56 sight unseen from Gene Simmons. Talked with Gene over several days did not have time to drive to Charlotte asked him to re Bought a 2011 Infiniti QX56 sight unseen from Gene Simmons. Talked with Gene over several days did not have time to drive to Charlotte asked him to review the car test drive and get back to me. He did so in a timely fashion sent more photos and the car was exactly as he represented it. Gene took care of all the paperwork and had the car delivered to Charleston South Carolina within 24 hours.service was above and beyond!! Dealing with Gene was dealing with somebody I felt like I knew for years not your typical car salesman at all!! I highly recommend him. More

Great customer concern Everyone was friendly and courteous and kept me informed about the status of the diagnostic steps being performed on the vehicle. Unfortunately, the t Everyone was friendly and courteous and kept me informed about the status of the diagnostic steps being performed on the vehicle. Unfortunately, the trouble cleared without a definitive fix. More

New car Gene is very professional and helpful! He made our car buying experience stress free and fun! He was upfront and trustworthy! All the information he g Gene is very professional and helpful! He made our car buying experience stress free and fun! He was upfront and trustworthy! All the information he gave us was to the point and honest. I would definitely recommend him to anyone! More

Great experience every time! We have bought several cars from Gene Simmons at Williams and left 110% satisfied every time. Gene takes the time to find out exactly what we are look We have bought several cars from Gene Simmons at Williams and left 110% satisfied every time. Gene takes the time to find out exactly what we are looking for, and has the experience to offer feedback and ideas to ensure we get the perfect vehicle. We have referred many family members and friends to Gene, and always get an enthusiastic thank you for making the connection. The purchase process is comfortable and easy, and when we come in for service it is a pleasure. We love our GMC's, but would choose GMC over other brands specifically for this dealership and for our Salesman, Gene. Thanks to the Williams family for always taking care of us. More

hasstle free From the initial appointment made, the staff was great. Weather was bad that day so they called to see if we were comfortable coming in. Everyone we m From the initial appointment made, the staff was great. Weather was bad that day so they called to see if we were comfortable coming in. Everyone we met was courteous and the process was as simple as could be. (Have had long brutal experiences at past dealers). More

Great The employees always welcome me by name and make me feel like they care that I am satisfied. I always enjoy working with the service team and William The employees always welcome me by name and make me feel like they care that I am satisfied. I always enjoy working with the service team and Williams GMC. More

Pleasant experience with no pressure. Our salesman, Hatcher Williams was professional and patient. He answered every question that we had. He understood what we were willing to pay and d Our salesman, Hatcher Williams was professional and patient. He answered every question that we had. He understood what we were willing to pay and did not try to discourage us. We have been shopping for a car for several months, and were not going to rush into the purchase. Hatcher understood that the Enclave is what I wanted, and he and Williams Buick worked with us to make it happen. We knew what we wanted to pay, and we were not given excuses as to why it couldn't happen. They made it happen. The signing process was very smooth and comfortable. Additional options with extended warranties and other services were offered, but we did not feel pressured to purchase what we did not want. Extremely friendly staff. We would recommend this dealership to family and friends, and we would return for future purchases. More