Williams Buick GMC
Charlotte, NC
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Always good service! Upon arrival, I am always greeted pleasantly and greeted by my name. My service rep today was Hunter and he is always polite and professional. The ser Upon arrival, I am always greeted pleasantly and greeted by my name. My service rep today was Hunter and he is always polite and professional. The service on my car did not take too long and when I made mention of one small thing that was overlooked, Hunter was very quick to get it taken care of. More
Gene was top notch to deal with and very knowledgeable. Gene had all the paperwork complete and correct prior to my visit including my OnStar account, XM radio, etc. He's extended every courtesy to make th Gene had all the paperwork complete and correct prior to my visit including my OnStar account, XM radio, etc. He's extended every courtesy to make this a painless purchase! More
Warranty Repair and Oil Change Friendly service employees Completed in a timely manner Loaner car provided (oh so helpful!!) Thanks for taking such good care of us! Will return Friendly service employees Completed in a timely manner Loaner car provided (oh so helpful!!) Thanks for taking such good care of us! Will return anytime service needs to be done!! More
Consistent great service. I am very happy with my Denali. And the service I have received at Williams has been consistently excellent. They are quick and courteous. And rea I am very happy with my Denali. And the service I have received at Williams has been consistently excellent. They are quick and courteous. And reasonable. Very happy with my experience to date. More
service lori is great and I was actually there early and she let me drop off and got the loaner ready quick. My ride was clean and ready to go when promised lori is great and I was actually there early and she let me drop off and got the loaner ready quick. My ride was clean and ready to go when promised More
Very professional, friendly. Explained everything in detail. Bill was very professional, friendly and informative. I Enjoy working with your service professionals. I feel confident that I am listened to and the Bill was very professional, friendly and informative. I Enjoy working with your service professionals. I feel confident that I am listened to and the service department will work to take care of everything necessary. More
A/C service problem Ronnie Taylor service consultant understood what my problem was and gave me a detail description of what and how the problem would be corrected along Ronnie Taylor service consultant understood what my problem was and gave me a detail description of what and how the problem would be corrected along with the cost of the repair so there would not be any surprise when I paid for the service. The price, I think was to high. More
Low pressure, excellence service I hate buying a car. Gene Simmons listened to what I wanted, and worked with me to help me get what I wanted. After the sale...he took time to explain I hate buying a car. Gene Simmons listened to what I wanted, and worked with me to help me get what I wanted. After the sale...he took time to explain all the car features without being overbearing. Very satisfying experience...and such a beautiful car. More
GREAT Service Ronnie is truly AWESOME! He is very personable and makes sure that I have the best experience each time I take my car to get service. Ronnie is truly AWESOME! He is very personable and makes sure that I have the best experience each time I take my car to get service. More
Good experience I don't know about the dealer but Dom Lariccia surprised me. I don't have a positive view of car salesman but this guy had the knowledge and experienc I don't know about the dealer but Dom Lariccia surprised me. I don't have a positive view of car salesman but this guy had the knowledge and experience I needed. Low pressure and fast response. I leased the Canyon so basically I'm renting it for 39 months but that worked into my plans. He rode to the camper shell dealer with me to talk to Chris with me. Great! Made an appointment with the tow hitch people for me. Great. I would seek him out if I leased another truck in 39 months. More