Williams Buick GMC
Charlotte, NC
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Best Ever - At HOME In high school back in 60's my dad always said "Once you find a good place to do business , stay with them and stop shopping for better. I WILL stay w In high school back in 60's my dad always said "Once you find a good place to do business , stay with them and stop shopping for better. I WILL stay with Williams and ask friends/family to stop by and check out the experience , friendship and professionalism given by Justin and Jessica in Sales, and Larry in Service. Williams BUICK GMC has put together a perfect mix of employees and will have greater success down the road - please don't change your focus. On a personal note, I felt as though Justin and Jessica went above and beyond what I have seen at other dealerships. Everything starts at the front door and these 2 know how to open it - and I will always want these 2 to guide me through our next purchase. There is a trust and respect shown by the "Front group" plus we got a great Buy and Car. Thank you - J/J. 😀 David/ Harriet Dunlap More
Friendly service Dealership is close to my house. I usually take the car and wait. Usually for oil change and tire rotation. Only time I had a bigger problem they d Dealership is close to my house. I usually take the car and wait. Usually for oil change and tire rotation. Only time I had a bigger problem they diagnosed condensation getting into the fuel line and repairs were covered under warranty. More
Service / 4WheelParts Justin and Ronnie were awesome in helping me get some things fixed on my Sierra dealing with parts from 4Wheel parts. Justin was able to make somethin Justin and Ronnie were awesome in helping me get some things fixed on my Sierra dealing with parts from 4Wheel parts. Justin was able to make something happen with that vendor that I had repeatedly not been able to achieve. Very appreciative of the support and communication from both Ronnie and Justin. Thanks guys!! More
"The Bestest" I came in, was greeted promptly by Mr. Hunter. Very polite young man, anyway i let him know exactly what i was trying to do and didn't want to waste I came in, was greeted promptly by Mr. Hunter. Very polite young man, anyway i let him know exactly what i was trying to do and didn't want to waste either of our time. He smiled said great i appreciate that and i try to do the same we will let you know if we can and if not what we are able to do and you can decided from there. came back within a $1500 of my price but backed up their numbers between everyone speaking and checking on me Justin, Aaron, and random employee's then Derwins warm personality. We agreed to a car deal i was in and out with trading my vehicle in under an hour and a half. Best car buying experience i've ever had. Thanks Derwin, Justin, Aaron and Williams Buick GMC your guys rock!!. More
Great experience ! Jessica was very helpful and made the transaction fast and smooth. All of the staff was very friendly as well. Would suggest Williams and Jessica ! Jessica was very helpful and made the transaction fast and smooth. All of the staff was very friendly as well. Would suggest Williams and Jessica to anyone. More
Service Visit for wheel balancing Service was timely and employees were friendly . Still some vibration in rear tires? Reason for visit was front and rear wheel vibration for this new Service was timely and employees were friendly . Still some vibration in rear tires? Reason for visit was front and rear wheel vibration for this new Enclave More
The customer service was excellent I appreciate everything Great service .........I just purchased it and the customer service has me talking to all of my friends and family anout it .The truck runs and drives Great service .........I just purchased it and the customer service has me talking to all of my friends and family anout it .The truck runs and drives extremely well I will be returning as soon as possible to purchase another vehicle and for service in about 2 to 3 months More
Service Good service and quick turn around while I wait for the car to be serviced Good waiting room while car is being service. One problem was not fixed Good service and quick turn around while I wait for the car to be serviced Good waiting room while car is being service. One problem was not fixed but was told to come back if light come on again More
The salesman was very professional and helpful Hatcher Williams was our sales person and he was very professional and knowledgeable.. he went above and beyond to sell us a car and was very friendl Hatcher Williams was our sales person and he was very professional and knowledgeable.. he went above and beyond to sell us a car and was very friendly. More
Very professional, smooth transactions Your associate, Dom Lariccia, was very accommodating in helping to determine how our handicap equipment - wheelchair, walker, etc fit in car. His hel Your associate, Dom Lariccia, was very accommodating in helping to determine how our handicap equipment - wheelchair, walker, etc fit in car. His help much appreciated More

