Williams Buick GMC
Charlotte, NC
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I recently decided to purchase a Ram 1500 and began the tedious process of finding a good deal on a used truck. After finding several that were equipped the way I needed I then began trying to negotiate pr tedious process of finding a good deal on a used truck. After finding several that were equipped the way I needed I then began trying to negotiate prices with several dealers. Nearly every dealership I dealt with made me feel that my business was not that important. When I contacted Kristen at Williams Buick GMC about a 2017 Ram Laramie she immediately began by telling me everything about the truck and asked me if I felt that it was what I was looking for. I then started negotiating the price and she was able to help me get the price I wanted for the truck. She then put me in touch with Greg who was also very helpful and asked me when I would like to come test drive it. I drove two hours the next morning to the dealership to inspect the truck and drive it before making my decision. At no time did I ever feel pressured to make the purchase and Kristen and Greg both made me feel welcome there. We finished the deal and I was out in no time heading home with my truck. They have followed up with calls to make sure I was still happy with it and that there were no issues. I plan to help my youngest daughter purchase a car later this year and I will definitely be going to Williams for that purchase as well. I highly recommend that anyone who is in the market for a new or used vehicle should check out Williams Buick GMC first. If you want to be treated well and feel confident in knowing that you will leave happy with your purchase then go see Kristen and Greg. More
wonderful My husband and I purchased a Pacifica Minivan here and as far as vehicle buying experiences go, it was GREAT! my sale person was Mike Tortorell. was My husband and I purchased a Pacifica Minivan here and as far as vehicle buying experiences go, it was GREAT! my sale person was Mike Tortorell. was very sweet and patient with us through the whole process. there not to sell but to truly help us with what we needed. While waiting for finance, we were comfortable moving between the sales person office and the waiting area which had TVs, coffee, vending , leather seating, restrooms. In the end we were pleased with our purchase and the service we received . We also both received follow up calls from the Mike Tortorell, To make sure everything was still going well with the minivan The 6 hours drive was worth it. the kids love the minivan! Thanks to Mike and Williams Buick GMC More
Nice friendly people and great service. Dominic was my salesmen and he was a pleasure to work with, he went above and beyond to help me get into a car. salesmen and he was a pleasure to work with, he went above and beyond to help me get into a car. More
Shopped for a truck at 2 Nissan dealers in 2 different cities and was unhappy with what they wanted to put me in so l found a beautiful low mileage 1 owner Canyon and Sonia, Bruno, & Tony went above and b cities and was unhappy with what they wanted to put me in so l found a beautiful low mileage 1 owner Canyon and Sonia, Bruno, & Tony went above and beyond to put me into what I went there for and not what they wanted to put me in. My fiancé is going to be looking to shop with them also, keep up the good work! More
Little to no credit Was in and out under 2 hrs Malcom Kay Financial manager/Ell were excellent as was the new canyon if your looking for a new car or truck this is the place to go , BEST Financial manager/Ell were excellent as was the new canyon if your looking for a new car or truck this is the place to go , BEST More
didn't do what they said they would do We had visited another GMC dealership and were pretty serious about a Terrain SUV. When we went back, it had been sold. Since it is near the end o We had visited another GMC dealership and were pretty serious about a Terrain SUV. When we went back, it had been sold. Since it is near the end of the model year, there were no deliveries planned for the current model year. We searched the internet and found a very similar vehicle at Williams GMC. I filled out the form and within minutes got two responses from two different people at the dealership. I called the first one and we had a nice conversation and I explained my thoughts. She said she would check inventory and send me a list of options. I never received any more information. Five days later, I got TWO emails again from the same two people asking if there was anything else they could do. I responded to both telling them I never received an inventory list or more information like I was expecting and we just agreed to buy another vehicle at a Toyota dealership the night before. The vehicle I bought was just a little bit less... so the price of GMC was not far off. They lost the sale because they didn't do what they said they would do. More
No Honor They put us in a situation where we drove 2.5 hours for an appointment to purchase a car and then sold to the person they could squeeze the most money They put us in a situation where we drove 2.5 hours for an appointment to purchase a car and then sold to the person they could squeeze the most money out of. We sat to finalize the deal, they asked us to sign the offer, then when we didn't want "Data Dots" they sold the car out from under us. FYI Data Dots costs them $189, they tack it on to every car at the price of $589. More
2018 Yukon xl "Satisfied Customer" Mac/Malcolm earned the sale, (got me every incentive possible, and gave me great value for my trade), professionally followed up on every detail down Mac/Malcolm earned the sale, (got me every incentive possible, and gave me great value for my trade), professionally followed up on every detail down to the lic.tag that i requested. Thanks, guys More
Mac was great My experience with Williams GMC was great. Everyone was nice and Mac was awesome. He always responded quickly when I had questions and was great to wo My experience with Williams GMC was great. Everyone was nice and Mac was awesome. He always responded quickly when I had questions and was great to work with. Genuine and a good guy. Not pushy. I would highly recommend working with these folks. More