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Williams Buick GMC

Charlotte, NC

4.7
355 Reviews

8201 South Blvd.

Charlotte, NC

28273

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Showing 355 reviews

January 26, 2016

We. did not have a scheduled service. We had come in to pick up out all weather floor mats and the suv looked as if had over heated and the service department said they would check it out More

by Linda65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Presnell
Mar 31, 2016 -

Williams Buick GMC responded

Thank you for your business!!

December 21, 2015

Professional and courteous Tracy Montes was my service consultant, she was very courteous and professional at her job. She explain the problem with my VW beetle and I was in More

by blfleming2013
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Montes
December 15, 2015

Can't follow basic instructions Refuses to remove my email address from their distribution list, even though they must do so by law. Makes you wonder what other illegal things they d More

by BeingSpammed123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Matzke, Dominic Lariccia, Derwin Hunter, Gene Simmons, Jason Williams, Rashad King, Nashanda Johnson, Margaret Presnell, Mac Chiagru
November 27, 2015

Very professional. They get you in and back out Because the sales associates are not pushy and over bearing. They listen to what you are saying and go above and beyond to help you reach your goal a More

by Boxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Matzke, Nashanda Johnson
November 14, 2015

18 years of satisfied service at this dealership. I have now purchased a 1997 Buick Century, 2003 Buick LaSabre, and 2015 GMC Acadia from this dealership. They have always serviced my cars well. The More

by ThirdTime,DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dawkins, Gene Simmons, Lori Turner
November 09, 2015

Excellent Service. Love this dealership. I had been traveling on business and returned home with several errands one Saturday. My car battery died. They came and pick More

by doublev1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dawkins, Kaiti Simpson, Sam Gardner
October 06, 2015

Easy oil change Williams Buick has friendly personnel and provides a nice workspace with complimentary wi-fi that made my relatively short visit for the oil change, t More

by driveone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Turner
October 03, 2015

Excellent Fran Davis did a greet job on fixing my car during service time he is an excellent mechanic and should be awarded he is an asset to your dealership More

by tiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanic frank davis, Lori Turner
September 07, 2015

Poor customer service Again my hat off to Kevin Dawkins who keeps avoiding me. He saved the dealership 169.00 and lost a another customer. Good job Kevin. Kept being rude More

by Jimmie 6789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Dawkins
August 29, 2015

Excellent Dealership We are very pleased with this dealership. They have been so helpful and friendly every time we are there. We have purchased two vehicles from them ar More

by grandkids9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Lariccia
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