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Williams Buick GMC

Charlotte, NC

4.8
357 Reviews

8201 South Blvd.

Charlotte, NC

28273

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Showing 357 reviews

January 27, 2016

We. did not have a scheduled service. We had come in to pick up out all weather floor mats and the suv looked as if had over heated and the service department said they would check it out More

by Linda65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Presnell
Mar 31, 2016 -

Williams Buick GMC responded

Thank you for your business!!

January 26, 2016

effecient appointment I was in and out for my service appointment in 30 minutes, just as Lori had predicted. This was service for a recall which I was notified by the deal More

by laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Turner
January 26, 2016

Oil change I came in for an oil change. Upon my arrival, I was greeted in a timely and friendly manner. My service was completed within an hour. More

by Tlrgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Atteberry
December 22, 2015

Professional and courteous Tracy Montes was my service consultant, she was very courteous and professional at her job. She explain the problem with my VW beetle and I was in More

by blfleming2013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracy Montes
December 16, 2015

Can't follow basic instructions Refuses to remove my email address from their distribution list, even though they must do so by law. Makes you wonder what other illegal things they d More

by BeingSpammed123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Matzke, Dominic Lariccia, Derwin Hunter, Gene Simmons, Jason Williams, Rashad King, Nashanda Johnson, Margaret Presnell, Mac Chiagru
November 27, 2015

Very professional. They get you in and back out Because the sales associates are not pushy and over bearing. They listen to what you are saying and go above and beyond to help you reach your goal a More

by Boxer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Matzke, Nashanda Johnson
November 14, 2015

18 years of satisfied service at this dealership. I have now purchased a 1997 Buick Century, 2003 Buick LaSabre, and 2015 GMC Acadia from this dealership. They have always serviced my cars well. The More

by ThirdTime,DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dawkins, Gene Simmons, Lori Turner
November 10, 2015

Excellent Service. Love this dealership. I had been traveling on business and returned home with several errands one Saturday. My car battery died. They came and pick More

by doublev1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dawkins, Kaiti Simpson, Sam Gardner
October 06, 2015

Easy oil change Williams Buick has friendly personnel and provides a nice workspace with complimentary wi-fi that made my relatively short visit for the oil change, t More

by driveone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Turner
October 03, 2015

Excellent Fran Davis did a greet job on fixing my car during service time he is an excellent mechanic and should be awarded he is an asset to your dealership More

by tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic frank davis, Lori Turner
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