Williams Buick GMC

Williams Buick GMC Review Over a 2 1/2 year process from sales to service, I've experienced courteous professional service with all the staff. There is a genuine concern for t Over a 2 1/2 year process from sales to service, I've experienced courteous professional service with all the staff. There is a genuine concern for the well-being of the customer. They offer earnest, impeccable customer service. More

Service Consultant Bill Morgan is one of the finest Service Consultants that I have ever known. Not only is he very intelligent with cars he is also very personable whe Bill Morgan is one of the finest Service Consultants that I have ever known. Not only is he very intelligent with cars he is also very personable when it comes talking to customers. If he finds out something is wrong with your car, or if they find something wrong other than what you brought it in for he will come in and set down beside you and explain whatever it is with you in detail. I have been to other dealerships where they call for you to come out in the service department and try to explain it with you. Bill Morgan is very professional when it comes to talking to you. If you have a problem with you car that you bring it to Williams Buick GMC (Bill Morgan) they will never give in to "they can't find the problem". I actually enjoy taking my car to Williams Buick GMC (Bill Morgan) Walter and Dawn Baker More

120,000 mile check up I've been using these guys for years and they are always top notch. Bill Morgan and the rest of the crew really get it about customer service! I've been using these guys for years and they are always top notch. Bill Morgan and the rest of the crew really get it about customer service! More

30,000 MILE CHECKUP Bill Morgan is a good friend and a great service manager. My 2008 Buick Lucerne CXS was due for its 30,000 mile checkup. Bill made sure that service Bill Morgan is a good friend and a great service manager. My 2008 Buick Lucerne CXS was due for its 30,000 mile checkup. Bill made sure that service from the recent past was not duplicated but that all important parts were well serviced. He then shined up the car inside and out so it is a pleasure to drive. My wife was astounded. Nicely done/. Phil Hopkinson, April 16, 2014. More

Excelent! HIghly reccomended We searched for a long time before coming across the vehicle of our dreams. We made more than one two hour trip to come look at the vehicle. Dominic w We searched for a long time before coming across the vehicle of our dreams. We made more than one two hour trip to come look at the vehicle. Dominic was wonderful to work with, along with Greg Armstrong who took time to review our credit, trade, etc. After being "screwed" in the past with previous dealers, I can finally say, we made a great deal that we are very happy with! They gave us more value for our trade, and the purchase price on our Ford Explorer was priced well below retail value! I do not know how they did it, but they did. I recommend anyone, with any credit situation pay this dealer a visit! You will love your experience! -Jason More

Got my oil changed, tires rotated, and NC state inspection. No stress, I just dropped the car off and they called me to pick it up. inspection. No stress, I just dropped the car off and they called me to pick it up. More

Frank service department Frank had our 2013 Buick LaCrosse inspected, because our GPS voice command and driver seat settings were not working properly. He found a problem w Frank had our 2013 Buick LaCrosse inspected, because our GPS voice command and driver seat settings were not working properly. He found a problem with the software, and ordered an updated version. We spoke to Frank this week and the parts are supposed to be in by next week More

The employees were friendly and helpful. Sudan and Zack met my vehicle needs and made a deal I was happy with. They both stayed after closing hours on a Friday night so that I could take my Terrain home wi met my vehicle needs and made a deal I was happy with. They both stayed after closing hours on a Friday night so that I could take my Terrain home with me:) Lisa gives me calls and emails to make sure I had a great experience, and I did! More

Bernie Graham was a pleasure to work with. A true professional. I would recommend you talk to Bernie if you are looking for a car. professional. I would recommend you talk to Bernie if you are looking for a car. More

Bob Matzke was great! He and I were in communication for a new vehicle for a month. Bob was honest, accommodating to our vehicle needs and most of all patient. We finally came into the Williams Buick GMC, C a new vehicle for a month. Bob was honest, accommodating to our vehicle needs and most of all patient. We finally came into the Williams Buick GMC, Charlotte, NC with our 2 year old little girl, Lola. She turned that dealership upside down, running from office to office, terrorizing everyone from the finance guys to the people in the waiting area, but Bob stayed patient and Greg from finance made us an amazing deal we were happy with. Thanks to all, you guys are awesome! When we visit next time, hopefully Lola will go easier on Y'all. Kurt, Erica and Lola Weiser Waxhaw, NC More