Williams Buick GMC

Excelent! HIghly reccomended We searched for a long time before coming across the vehicle of our dreams. We made more than one two hour trip to come look at the vehicle. Dominic w We searched for a long time before coming across the vehicle of our dreams. We made more than one two hour trip to come look at the vehicle. Dominic was wonderful to work with, along with Greg Armstrong who took time to review our credit, trade, etc. After being "screwed" in the past with previous dealers, I can finally say, we made a great deal that we are very happy with! They gave us more value for our trade, and the purchase price on our Ford Explorer was priced well below retail value! I do not know how they did it, but they did. I recommend anyone, with any credit situation pay this dealer a visit! You will love your experience! -Jason More

Got my oil changed, tires rotated, and NC state inspection. No stress, I just dropped the car off and they called me to pick it up. inspection. No stress, I just dropped the car off and they called me to pick it up. More

Frank service department Frank had our 2013 Buick LaCrosse inspected, because our GPS voice command and driver seat settings were not working properly. He found a problem w Frank had our 2013 Buick LaCrosse inspected, because our GPS voice command and driver seat settings were not working properly. He found a problem with the software, and ordered an updated version. We spoke to Frank this week and the parts are supposed to be in by next week More

The employees were friendly and helpful. Sudan and Zack met my vehicle needs and made a deal I was happy with. They both stayed after closing hours on a Friday night so that I could take my Terrain home wi met my vehicle needs and made a deal I was happy with. They both stayed after closing hours on a Friday night so that I could take my Terrain home with me:) Lisa gives me calls and emails to make sure I had a great experience, and I did! More

Bernie Graham was a pleasure to work with. A true professional. I would recommend you talk to Bernie if you are looking for a car. professional. I would recommend you talk to Bernie if you are looking for a car. More

Bob Matzke was great! He and I were in communication for a new vehicle for a month. Bob was honest, accommodating to our vehicle needs and most of all patient. We finally came into the Williams Buick GMC, C a new vehicle for a month. Bob was honest, accommodating to our vehicle needs and most of all patient. We finally came into the Williams Buick GMC, Charlotte, NC with our 2 year old little girl, Lola. She turned that dealership upside down, running from office to office, terrorizing everyone from the finance guys to the people in the waiting area, but Bob stayed patient and Greg from finance made us an amazing deal we were happy with. Thanks to all, you guys are awesome! When we visit next time, hopefully Lola will go easier on Y'all. Kurt, Erica and Lola Weiser Waxhaw, NC More

I must say the staff at Williams Buick GMC went over and beyond to make sure that the 2010 Chevrolet Traverse LTZ was the car I wanted with no hard core sales pitch. They are no.1 in my book. beyond to make sure that the 2010 Chevrolet Traverse LTZ was the car I wanted with no hard core sales pitch. They are no.1 in my book. More

Had a great customer experience and got the right vehicle at the right price. Would recommend Williams Buick GMC to anyone looking for a new quality vehicle. at the right price. Would recommend Williams Buick GMC to anyone looking for a new quality vehicle. More

I live in the SC Lowcountry and began shopping for a 2013 Acadia. Williams had quite a few certified previous rental vehicles available. I purchased the vehicle site unseen and traded in my BMW. The vehicles Acadia. Williams had quite a few certified previous rental vehicles available. I purchased the vehicle site unseen and traded in my BMW. The vehicles has a few cosmetic imperfections, but it is in excellent condition. While there was little room for negotiation - this is the path of the industry in general with online pricing making the marketplace more competitive, I felt that the customer service was responsive and the dealership was fair. I would recommend Melissa as she did exactly what she said she was going to do and while I know she was managing other customers and could not take my every call, I am not sure there is a day of the week that she was not at the dealership. The driver arrived with my new vehicle and all was in order with the paperwork. My overall impression is that this is a very professional organization. Hope this review is helpful to others who are shopping for their next vehicle online. More

I found the car I wanted online, came in and drove the car, filled out a credit and asked the dealership to run my financing numbers. They called me back to advise that I was approved for the loan at 5:3 car, filled out a credit and asked the dealership to run my financing numbers. They called me back to advise that I was approved for the loan at 5:30PM. I said I liked the the terms and set an appointment to come back the next day at 11:30AM. The salesperson was off the next day but said that she would gladly come in. She knew I was coming in to buy the car to give up her day off. I contacted the salesperson the next morning through email to ask exactly what forms I needed to bring from my insurance company to prove insurance. She advised me to call the Internet Sales Manager who informed me that my salesperson sold the car to someone else the night before. She wouldnt even tell me. I feel that running credit, getting approved for financing and setting an appointment to come back the next day to finalize the deal should have stood for soemthing. At least a phone call before selling it to someone else and given the opportunity to rush up there and finish the deal I had already started. More