Williams Buick GMC

I had been shopping for a new car for several weeks, but hadn't landed on the "right one". Had looked at Camry, Taurus, pre-owned BMW5 and even Lexus. Decided to look at the 2012 Lacrosse. Glad I did! M hadn't landed on the "right one". Had looked at Camry, Taurus, pre-owned BMW5 and even Lexus. Decided to look at the 2012 Lacrosse. Glad I did! My first stop was to Griffin Motors in Monroe. The sales agent and manager didn't exactly step up when I explained my new car needs. They wanted to sell me their inventory, not my desired features. So, my next stop was to visit EveryCarListed.com where I found links to inventory at Folger Buick. I was fortunate enough to get Ralph as my sales specialist upon arrival. My wife were in a 2012 Lacrosse for a test drive within 15 minutes. Even with limited tenure at Folger, Ralph knew his product's features and benefits. Folger didn't have my exact car, but Ralph and Jay located what I wanted within the hour. Delivery from another regional dealer in Charleston, SC, took less than 2 business days and I'm enjoying my new ride now. The sales process was efficient, fair and professional. Adrienne was prepared to thoroughly review the financials and made the dollars fit my budget. My total car purchasing experience at Folger Buick was outstanding. Kudos to Ralph, Jay and Adrienne! More

My wife and I had a very positive experience at Folger and more specifically with our salesperson, Ralph Condrey. Ralph guided us through the leasing process explaining the best options for our needs and and more specifically with our salesperson, Ralph Condrey. Ralph guided us through the leasing process explaining the best options for our needs and when the time came, made sure that closing the deal was painless and efficient. We will definitely return to Folger when our lease is up to purchase or lease another Folger vehicle. More

I have a 2011 Chev HHR that I bought from another dealer. I have known Bill Morgan for years and trust him completely. He will not fix or service anything that does not need it. When Folger started selling G I have known Bill Morgan for years and trust him completely. He will not fix or service anything that does not need it. When Folger started selling GMC I called Bill and asked him he would be able to service my Chev HHR. He said sure and I recently had my 30,000 mile service at Folgers handled thru Bill. Folgers will never be the cheapest place because they believe quality and correctness comes first. You get what you pay for at Folgers. The last car I bought at Folgers was a 1998 Buick Lesabre that I sold with 195,000 miles on it and still running fine. More

We have had some issues with our Buick Enclave. We had talked to the dealership about the problems before our warranty expired. They suggested some things which we tried. None of the suggestions worked. talked to the dealership about the problems before our warranty expired. They suggested some things which we tried. None of the suggestions worked. The problem continued to get worse. They still fixed our issue and held to their word. They have great customer service! They will really bend over backward to help their customers! I am sold! More

The reason for my high rataing is my relationship with Bill Morgan and the quality of work done at the dealership. I have known Bill for 10 years (as long as I have owned my car) and would not take it Bill Morgan and the quality of work done at the dealership. I have known Bill for 10 years (as long as I have owned my car) and would not take it anywhere else. This is Bill's third location in Charlotte since I have owned my car and I have taken it in for service where ever he goes. A trusted and valued friend. More

Friday at 3:30pm, I discovered by car overheating. I drove into the dealership about 4:00pm which is the time the mechanics have already left. Bill Morgan was able to recall a mechanic and have my wate drove into the dealership about 4:00pm which is the time the mechanics have already left. Bill Morgan was able to recall a mechanic and have my water pump replaced within the hour. Without my car, I would have been in a great trouble for the weekend. Bill went the extra mile for me. More

Brian Purser was great to work with, persistent but not pushy and tracked down and answered all my questions and found the SUV I wanted. He was always polite on the phone and had a very "can do" attitude. pushy and tracked down and answered all my questions and found the SUV I wanted. He was always polite on the phone and had a very "can do" attitude. I also had a good interactin with Cindi Jackson. More

Bill Morgan was so helpful with me on the phone determining how to address the warning signals on the vehicle. When I brought it in the next day, service was done quickly. I appreciated the high l determining how to address the warning signals on the vehicle. When I brought it in the next day, service was done quickly. I appreciated the high level of service. More

Great dealership. Traded in a vehicle for a new Lacrosse. brian Purser had me in and out in less than 3 hours. Great experience. Would definitely use them again and recommend them to friends and relatives. brian Purser had me in and out in less than 3 hours. Great experience. Would definitely use them again and recommend them to friends and relatives. More

I was looking for a Ford Mustang Convertible & after research on KBB & AutoTrader I found the deal from Folger to be better as compared to others. So I called up & went there. Right from the first t research on KBB & AutoTrader I found the deal from Folger to be better as compared to others. So I called up & went there. Right from the first time when we went to Folger, the sales representative we spoke to on phone Mr. Darol Ramsey attended to every query of ours. He was the one who traded Mustang for a Kia & had taken care of the car dearly. He helped us at each & every stage, be it test drive, negotiating, finding the best deal or fixing the issues with the car. It was a pleasant experience & I am very much satisfied. I believe I will face the same support whenever I visit that place. More