
Williams Buick GMC
Charlotte, NC
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Even though we first showed up when they were closing to just look - Kevin took care of us. Kevin would have stayed all night to show the cars we wanted to see. We came back another night to test drive an just look - Kevin took care of us. Kevin would have stayed all night to show the cars we wanted to see. We came back another night to test drive and we had no pressure to buy - thank you Brian for understanding that we were not buying that night. Came back one more time to "officially" buy. They were a little slow getting us a price when we ready to buy but we got a good price. More
To be honest this is my 2nd new car sales venture with Brian Purser and folgers in the past year. My first was so enjoyable and professional that when the time came Brain and Folgers was first on my list Brian Purser and folgers in the past year. My first was so enjoyable and professional that when the time came Brain and Folgers was first on my list. Both times the sale was non pressured and a win win for both of us. Everything was handled very professional without the normal car sales back and forth. Looking forward to visiting their new location this summer. More
I was very pleased with my overall experience with Folger Automotive. The sales associate, Darol Ramsey was very professional and a pleasure to work with. Although I did not buy a GMC product he still seem Automotive. The sales associate, Darol Ramsey was very professional and a pleasure to work with. Although I did not buy a GMC product he still seemed experienced with the vehicle and gave the background of how the car came to be at Folger. I was also comfortable dealing with the Sales Manager and felt the process and overall price/trade in was fair for both of us. I would not hesitate to refer someone to Folger and specifically to work with Darol Ramsey. More
I have been a customer of Folger for a long time and this is my 3rd Buick. Bill Morgan has been my service manager most, if not all, these years. He has always been honest and up front about the work that is my 3rd Buick. Bill Morgan has been my service manager most, if not all, these years. He has always been honest and up front about the work that needs to be done. The rest of the team @ this location is also helpful and friendly and really understand the customer needs. More
Bill Morgan is Folger's greatest asset. I have worked with Bill for many years servicing both my buicks and my mother's. For the short time when I did not own a buick, I still had my car serviced at Fol with Bill for many years servicing both my buicks and my mother's. For the short time when I did not own a buick, I still had my car serviced at Folger's so I could work with Bill. He is friendly, courteous, and very knowledgable. He always tries to put the customer first and help in any way he can. Although he is not a salesman, he did recommend one for me to work with when I purchased my last Buick. Bill is the main reason I drive a Buick and if he were not there, I'm not 100% sure that I would be driving a Buick More
Adam, sold me my dream car. I had gone to a kia competitor and left the sorento I wanted. I felt the customer service was horrible and even though I was buying the sorento they felt the need to tal competitor and left the sorento I wanted. I felt the customer service was horrible and even though I was buying the sorento they felt the need to talk to my boyfriend instead of me. I searched nonlinear for the same sorento with no luck. Adam chatted with me from the website and I told him about the sorento I had drove at the competitor. After awhile he called to tell me he had found her and gave me an e en better deal. I was unable to drive home for lack of a driver. Adam brought it to my home the next morning. Over all fantastic service and he helped my new car experience. More
Folger Buick was one of three dealerships that I visited while searching for a 2012 Enclave. Brian was the first person I met when I arrived there. He was friendly, courteous & very knowledgable about the S while searching for a 2012 Enclave. Brian was the first person I met when I arrived there. He was friendly, courteous & very knowledgable about the SUV I wanted to purchase. I appreciated his honest & upfront sales approach. Brian & the sales staff at Folger Buick worked with me to reach a fair price for the new vehicle I ordered and for the car I was trading in. More
2003 Buick Century was due for 120K service. Also, right front tire had blown out. As consistently in the past, the quality of the work and service was excellent. I'm grateful to have Bill as a guide and ad front tire had blown out. As consistently in the past, the quality of the work and service was excellent. I'm grateful to have Bill as a guide and advocate. This maintenance and repair visit was very expensive ( in my terms ). Yet I know the work was necessary and done well. Bill and whichever mechanic regularly does the work on my car do a superb job. More
We checked with other dealerships and found that Folgers gave us the best deal and we were very pleased with our overall experience with them. gave us the best deal and we were very pleased with our overall experience with them. More
Absolutely worst experience possible, I would not go back there if they gave me the car for free. I was first told one price then went back in the following day and was given an entirely different price. The there if they gave me the car for free. I was first told one price then went back in the following day and was given an entirely different price. The sales people are friendly, but the management was awful, no answers just excuses. If you are looking for a GMC or Buick spend the extra money and go to the Cadillac dealership or save yourself some bucks and go go to City Chevrolet. Dont waste your time here, you are not valued or respected. More