Williams Buick GMC

I have a Buick Terraza 2007 that works very well. I went in for an oil change but more importantly because both of my remote button boxes were not working even after getting the batteries changed the week b in for an oil change but more importantly because both of my remote button boxes were not working even after getting the batteries changed the week before. Don, one of the machanics, an older gentlemen, apparently liked and admired by everyone in the service department, took a look at my remotes and decided he could fix it by soddering (I'm not sure this is how you spell sodder) some little pieces in there. Don actually saved me $200.00 dollars right there. One thing I can rest assured when I go to Folgers Buick is I will not pay more than I need to and I will be served courteously. I am thankful that Folgers is still opened because otherwise I would have to travel a good 25 miles all the way across town to go to the next closest Buick dealer. I like the quality of people you employ at Folgers Buick. Jay was friendly and polite. I was used to Bill, who has now moved to another location. I miss Bill just because I was so used to dealing with him. He was the best. I'm sure I will get used to Jay and the same good relationship I had with Bill will develop with Jay as well. Thank you Johanne Woodall More

We bought our Isuzu Trooper from Folger Automotive, in 2001. The Vice-President of Folger Automotive helped us, along with the sales person, to find the best car for our needs. We have been more than p 2001. The Vice-President of Folger Automotive helped us, along with the sales person, to find the best car for our needs. We have been more than pleased with the performance of our Trooper and have done our best to do all the things that keep the upkeep at its best. The service consultant, Charles Hedrick, has been consistently helpful in helping us keep our car in the best shape possible. He is always considerate, friendly and efficient. We know that we owe a big thank you to Charles for his cooperation. He is an asset to Folger. More

We recently purchased an automobile at this dealership. We recently purchased an automobile at this dealership. There was little pressure and overall I found the people in this dealership very easy to w We recently purchased an automobile at this dealership. There was little pressure and overall I found the people in this dealership very easy to work with. Closing in on a negotiated price was straightforward. I would recommend this particular dealership to anyone. More

Wilson Gilbert was wonderful in answering my questions and taking his time in being thorough in providing detailed information. His professionalism was incredible. I appreciate his commitment to helping and taking his time in being thorough in providing detailed information. His professionalism was incredible. I appreciate his commitment to helping me be truly excited about this purchase. Dave, the sales manager, was very supportive in creating a great deal for me. Thank you Wilson and Dave for creating such a positive experience in this purchase. More

I just want to say Folger has been the best friend to me and my husband for years We have had great service writers from Paul Threatt, Steve Kinslow, Paul again and Steve again and Kevin and he got S M. a and my husband for years We have had great service writers from Paul Threatt, Steve Kinslow, Paul again and Steve again and Kevin and he got S M. and the Bill Morgan.(excuse runon sentence) I needed a new remote for my 2000 LaSabre and I had a disabled friend with me that day. It was very cold and they had been slow but all of sudden a lot of people came in. Kevin took my car and did it himself and I was out of there. There have been lots of times they have lent me cars and on big repairs I knew I needed them and was fair dealing. My husband just bought new tires 4/l5. He was there a good while but I guess with all the work you have it took that. Anyway, he is well pleased. We just appreciate Folger Buick very much. More

Kevin goes above the call of duty for the customer. He Kevin goes above the call of duty for the customer. He is always courteous and polite. He has helped me with XMRadio and ONSTAR. Both were turned Kevin goes above the call of duty for the customer. He is always courteous and polite. He has helped me with XMRadio and ONSTAR. Both were turned off early because the vehicle had been transferred from another dealer. Kevin took care of both for me. More

I was approached quickly for assistance. The representative did not try to up-sell me on the most expensive car or model. I felt as though he was listening to what I was looking for, rather than representative did not try to up-sell me on the most expensive car or model. I felt as though he was listening to what I was looking for, rather than trying to sell unimportant options. Completion of the sales process was longer than I had expected. More

Dealer was very customer focused and responsive even after the sale. Very good experience overall. Have already recommended to others. I have purchased a new car every 2 years for the past 16 years a after the sale. Very good experience overall. Have already recommended to others. I have purchased a new car every 2 years for the past 16 years and this was the least painful experience yet. Would definitely go back. More

I enjoyed working with Robert. I have worked with Bill Morgan in Service Dept and have a great repor with him. Everyone in the showroom area was friendly, made me feel comfortable and listened to what I w Morgan in Service Dept and have a great repor with him. Everyone in the showroom area was friendly, made me feel comfortable and listened to what I was saying. Robert and the managers worked with me regarding the purchase of a new car. I did not really feel pressured except in the finance department, but then he had an obligation to try to sell other options and services. I have worked with Folger Buick since 1988 and have always had great treatment and service. I would recommend Folger to anyone. More

Price with almost 9,000 miles and being a 10 when 11's come out in approx four months. Great service and very easy in & out. Sales person was wonderful and as well as the sales mgr. Overall a very positiv come out in approx four months. Great service and very easy in & out. Sales person was wonderful and as well as the sales mgr. Overall a very positive experience. Excited about the new vehicle. happy we bought from Folger and would definately recommend. Tks! More