
Williams Buick GMC
Charlotte, NC
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I THANK JAMES AND ALL THE STAFF AT FOLGER KIA FOR HELPING ME TO GET MY FIRST CAR IN MY NAME. IT WAS HARD FOR THEM, BUT THEY DID NOT GIVE UP UNTIL THEY PUT ME IN A CAR.I FOUND THE CAR I WANTED AND THEY HELPED ME TO GET MY FIRST CAR IN MY NAME. IT WAS HARD FOR THEM, BUT THEY DID NOT GIVE UP UNTIL THEY PUT ME IN A CAR.I FOUND THE CAR I WANTED AND THEY HELPED ME TO GET IT. THANKS AGAIN KAREN BROWN A SATISFIED CUSTOMER SO FAR. More
I brought my wife's 2007 Buick in to have an alignment service. Bill Morgan greeted me with a smile; as he always does, as well as a cordial greeting. He took my car in, and told me to get a cup of coffee service. Bill Morgan greeted me with a smile; as he always does, as well as a cordial greeting. He took my car in, and told me to get a cup of coffee. The service was fast and efficient. Bill Morgan kept me up to date on the progress; and informed me immediately, when the service was completed. Bill Morgan is very knowledgable and keeps us abreast on additional sevices that may need to be done. He is a very valuable asset to Folger's dealership; and he always fulfills what he promises. He makes it a very plesant experience every time that we bring our cars in for service. More
I wanted to take this opportunity to inform you of the great automobile purchase experience I had at Folger Automotive. Living out of state it is sometimes difficult to gain adequate and factual informati great automobile purchase experience I had at Folger Automotive. Living out of state it is sometimes difficult to gain adequate and factual information about the auto you are looking for. Many times I have arrived to view or purchase a vehicle and find that it has not been represented to be exactly what I m looking for or the condition is not as described. This is where Ricardo Martinez and your dealership performed flawlessly. I had spoken with Ricardo Martinez about the vehicle desired and my expectations on condition and appearance. Not only did Ricardo represent this vehicle honestly and accurately but personally took his time to evaluate the automobile to the last detail I had requested. The actual purchasing experience once I arrived was professional and quick due to our prior long distance conversations. After planning a trip of 8 hours this is exactly the experience you are looking for. I would like to recognize Mr. Ricardo for his honesty and attention to the detail mentioned above. When I am in the market for my next automobile purchase Folger Automotive will at the top of my list of places to check first. More