
Williams Buick GMC
Charlotte, NC
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Excellent customer service! My second visit to this dealership 4/3. The service department is filled with excellence. Steve Pierre’s customer service and professionalism will jus My second visit to this dealership 4/3. The service department is filled with excellence. Steve Pierre’s customer service and professionalism will just blow you away. I left very please from this dealership for the second time. Very satisfied customer! You have to visit to experience it. More
Gene Simmons an excellent Sales Consultant. Gene Simmons assisted us in our recent new car purchase and he is a definite asset to Williams Buick. He was extremely knowledgeable and courteous an Gene Simmons assisted us in our recent new car purchase and he is a definite asset to Williams Buick. He was extremely knowledgeable and courteous and did an excellent job in helping us with our purchase as well as explaining all the features of our new Buick Envision. More
REVIEW OF WILLIAMS BUICK GMC ALL WAS JUST GREAT, TOOK ME RIGHT AWAY ON PART RECALL AND OUT ABOUT AN HR LATER/ PERFECTION IN ONE WORD AND EVERYONE VERY POLITE. ALL WAS JUST GREAT, TOOK ME RIGHT AWAY ON PART RECALL AND OUT ABOUT AN HR LATER/ PERFECTION IN ONE WORD AND EVERYONE VERY POLITE. More
Always drive a buick! The quality of professionalism displayed at Williams Buick, in both the repair/service area, and in the sales area is engaging, respectful and sensiti The quality of professionalism displayed at Williams Buick, in both the repair/service area, and in the sales area is engaging, respectful and sensitive to the needs of customers. Customer always feel a sense of positive awareness and knowledge of how best to demonstrate positive customer service. Entered with plan to have my car serviced, and departed with a new purchase, 2017 Buick Envision!! This excitement was only possible because of the capable work of service team and sales team respecting my intentions and desiring to make sure I was treated, as all customers are treated as a VIP!! More
Services done well as usual All services I needed were done well & on time.......Sam was very helpful........Felicia was also very good in setting up my service appointment...... All services I needed were done well & on time.......Sam was very helpful........Felicia was also very good in setting up my service appointment.......all was done well as usual More
"A sales person with your interest at Heart" The first day my wife and I went to Williams Buick GMC to look for a Buick, we walked into the Dealership show room and met a gentleman Salesman, name The first day my wife and I went to Williams Buick GMC to look for a Buick, we walked into the Dealership show room and met a gentleman Salesman, named Dom Lariccia. When we told Dom why we were there, he wanted to know the type of car we had in mind and if we might have a budget to work with. Dom offered several suggestions and options for us to consider. Soon, we began to show interest in a model with a budget that was within our range and we purchased a car. The experience with Dom was extraordinary. His demeanor was gracious and a delight to be around. He introduced us to some of the Management Group and his co-workers at the Dealership when timing was appropriate. He was not pushing us for a sale, but quick to answer our questions or make suggestions. Dom, thanks for an extraordinary experience. More
Always great customer service! Great service! The team is always friendly and super helpful! Prompt service and a full explanation of the work I need completed. Everyone always exp Great service! The team is always friendly and super helpful! Prompt service and a full explanation of the work I need completed. Everyone always explains things in "regular" terms which makes it very easy to understand. More
Gene Simmons is great This is the second vehicle we have leased thru Gene Simmons at your dealership. Gene was great to work with, always asked what we wanted, never tried This is the second vehicle we have leased thru Gene Simmons at your dealership. Gene was great to work with, always asked what we wanted, never tried to force us into something or add extras we did not want. He always made the paperwork process seamless and painless. We would highly recommend him to everyone. More
Service Visit FRIENDLY...HELPFUL...HARD TO GET ON THE PHONE SOMETIMES....BUT USUALLY PROMPT AND GET WHAT I NEED HANDLED. I APPRECIAITE THE DEALERSHIP AND THE PEOPL FRIENDLY...HELPFUL...HARD TO GET ON THE PHONE SOMETIMES....BUT USUALLY PROMPT AND GET WHAT I NEED HANDLED. I APPRECIAITE THE DEALERSHIP AND THE PEOPLE More
Great customer service!! Everyone is so helpful and friendly! We’ve leased 4 cars from Dom Lariccia and worked with a Justin Nash as well on last 2 leases. Everyone is so helpful and friendly! We’ve leased 4 cars from Dom Lariccia and worked with a Justin Nash as well on last 2 leases. More