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Williamson Buick GMC
Miami, FL
2,386 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community.
Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,386 reviews
October 02, 2020
I was charged over $500 for routine 22,500 mile maintenance. My service advisor lied and said I had not had my 15,000 mile maintenance done. I contacted Buick and was relieved to find out that, in maintenance. My service advisor lied and said I had not had my 15,000 mile maintenance done. I contacted Buick and was relieved to find out that, in the future, I can have my service done at any GM Dealer, it doesn't have to be a Buick dealer. On the bright side, due to the pandemic, they offered concierge service where my car was taken to the dealer by them and returned to me with no-touch service. More
by Mike R.
Verified CustomerEmployees Worked With
Carmen Alicea
October 02, 2020
The best service hard to write so much. It was great service. Road assistant manny was wonderful on time anticipated my needs and came through service. Road assistant manny was wonderful on time anticipated my needs and came through More
by GLOERDMANNSILVA
Employees Worked With
Roadside assistance
October 01, 2020
I have been very pleased with the Service Department at Williamson Cadillac! Always follow up, professional, and courteous. I have never had a problem with getting an appointment and they provide pick up a Williamson Cadillac! Always follow up, professional, and courteous. I have never had a problem with getting an appointment and they provide pick up and drop off service if I find very helpful! Thank you for making servicing my vehicle so easy! More
by NANCY.ROSENBLATT
Employees Worked With
Mickey and Sal from Service Department
October 01, 2020
Visit was for a warranty battery replacement - very courteous service and was out the door in a little over an hour. Waiting area was clean with appropriate social distancing... courteous service and was out the door in a little over an hour. Waiting area was clean with appropriate social distancing... More
by RBOYD6
Employees Worked With
mike mckesson
October 01, 2020
They are always prompt and professional My vehicles are They are always prompt and professional My vehicles are well maintained and I recommend Williamson to all of my friends We are extremely satisfied They are always prompt and professional My vehicles are well maintained and I recommend Williamson to all of my friends We are extremely satisfied customers More
by KVEARA
Employees Worked With
Tony Martinez , Al Ammons
October 01, 2020
Excellent service by my service advisor Skip. Always helpful and knowledgeable that’s why he’s going there all the time. Will continue to go there whenever I have a need for my Cadillac. Ok . Will conti helpful and knowledgeable that’s why he’s going there all the time. Will continue to go there whenever I have a need for my Cadillac. Ok . Will continue to go there whenever I have a need for my Cadillac. More
by HBRAVO
Employees Worked With
Skip my Service Advisor
October 01, 2020
The service department at this dealership has excellent service. Everytime our car has needed service we brought it in and the matter was resolved promptly in many cases. Everyone is friendly and professio service. Everytime our car has needed service we brought it in and the matter was resolved promptly in many cases. Everyone is friendly and professional and they keep us up to date on the status of the car. We are very pleased. More
by LADYHAWK55
Employees Worked With
Tony in the service department. He was great in assisting using our recent car issues.
October 01, 2020
The attention is excellent specially Carmen Alicea and all the people that have to do with the service department. I will recommend to all my friends and family all the people that have to do with the service department. I will recommend to all my friends and family More
by BERTBOLIVAR
Employees Worked With
Carmen Alicea
October 01, 2020
The service was done in a timely manner. The service manager was professional and cordial. The service manager was also highly motivated to ensure that the service rendered was satisfactory to me . manager was professional and cordial. The service manager was also highly motivated to ensure that the service rendered was satisfactory to me . More
by johnforbesjr
Employees Worked With
Alfonso J Roberto
October 01, 2020
The dealership is excellent; however I feel that I was sold a lemon and was not taken serious when I complained. I still have transmission trouble sold a lemon and was not taken serious when I complained. I still have transmission trouble More
by GAZELLE808
Employees Worked With
Fede, Angel Gonzalez
