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Williamson Buick GMC

Miami, FL

4.5
2,422 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 2,422 reviews

October 20, 2020

Very helpful staff. Service is always on piont. Very organized when dropping off for Service. I give the Service department an outstanding job. Great place for service. More

by pithd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
All in service department
Oct 23, 2020 -

Williamson Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Williamson Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 20, 2020

I always do my car’s oil change/ service at Williamson Cadillac for my XT5 and Buick, I’m always very satisfied with the service More

by ELISEO_RUIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Williamson Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 20, 2020

Sales (both sales agent & manager) were EXTREMELY helpful and informative. Finance manager, Cesar Rojas went above and beyond! Very happy with my experience & you have a lifelong client! More

by LOURDES ROSADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Williamson Buick GMC responded

Lourdes, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know they went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 20, 2020

Very unhappy with the return of the vehicle. The inside was returned dirty (leather left with hand paints) outside even though it was washed hand prints left on left front quarter panel and on driver side More

by NO-REPLY-7VAOI2JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gairy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Williamson Buick GMC responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Oct 23, 2020 -

NO-REPLY-7VAOI2JC responded

Good afternoon sir, I appreciate you responding to my message. If you can and like please contact me at +17866794512

October 20, 2020

Erik Fernandez, my service advisor was great. He took care of me immediately. Once my truck was done he called me & just made my overall process with your dealership great. Thanks Erik! More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
Oct 23, 2020 -

Williamson Buick GMC responded

Hi David, and thank you for this great review! We're happy to hear that Erik took care of you! He is a great asset and we appreciate all that he does. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 19, 2020

I received excellent service at the Service Department. Skip is excellent and efficient. One of the reasons I continue to lease Buicks is because of the excellent service you all provide. More

by diazcl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moo-Sang
Oct 22, 2020 -

Williamson Buick GMC responded

Thank you for putting your trust in Williamson Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 19, 2020

Great service. Skip Moosang did an excellent job. My car was ready quickly. My car was clean when I picked it up. All the persons I had contact with were kind. More

by lissette.lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Oct 22, 2020 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 19, 2020

Dependable sales & services for more than 30 years. Both my husband and I and additional family members & friends have been continued satisfied customers. We have always recommended Williamson Cadillac More

by janicewaltman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Williamson Buick GMC responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 16, 2020

I like my service manager. I wasn't impressed with the fact that for the 3rd time service misplaced my car and it took way over 30 minutes to find it. Also 2 days after you serviced the car all four tire More

by REO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip
Oct 20, 2020 -

Williamson Buick GMC responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 16, 2020

Prompt attention;attention to detail;excellent Prompt attention;attention to detail; excellent communication. Issue was taken care of promptly. The staff at Enterprise rental are extremely courte More

by EUSEBIOG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso- service rep
Oct 16, 2020 -

Williamson Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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