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Williamson Buick GMC

Miami, FL

4.5
2,422 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 2,422 reviews

October 07, 2020

Great service. John Varella was wonderful to work with. He provided excellent follow up and answered any questions that I had. I would definitely continue to service my vehicle at Williamson. More

by Cfindo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 06, 2020

Excellent job by Mr. Loero. Always ready to assist and get it done right the first time. Will keep me coming back. Thank you very much! More

by GEORGEUCHA08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 06, 2020

Excellent I been a customer for Years. I will Highly Recommend The Dealer and The Salesman I Have Leased Numerous Vehicles and I am Very Happy. More

by BLADE131953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 06, 2020

Always a pleasure visiting the dealership. Everyone is friendly and helpful. Mickey BARRIOS always provides great customer service and ensures our cars are properly serviced. More

by THEVOICE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 06, 2020

I will always use Williamson Buick GMC. There always professional in helping meet your needs. Even the roadside assistance are Very polite and professional knows his job. Thank you More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept and roadside assistance
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 03, 2020

I was charged over $500 for routine 22,500 mile maintenance. My service advisor lied and said I had not had my 15,000 mile maintenance done. I contacted Buick and was relieved to find out that, in More

by Mike R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
Oct 07, 2020 -

Williamson Buick GMC responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Oct 08, 2020 -

Mike R. responded

I emailed you Tuesday at 1:10pm and you never replied. I would prefer discussing in writing, not on the phone, since your service advisor Carmen said I "did not understand" her. For the record, I am a retired college professor born in Miami so I understand English perfectly.

October 03, 2020

Issue fixed for only a week. Vehicle now unable to be started. Now I have to bring the vehicle back to see the service department missed and likely be charged for it More

by Jvperez1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike in service
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 02, 2020

The best service hard to write so much. It was great service. Road assistant manny was wonderful on time anticipated my needs and came through More

by GLOERDMANNSILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roadside assistance
Oct 07, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

The attention is excellent specially Carmen Alicea and all the people that have to do with the service department. I will recommend to all my friends and family More

by BERTBOLIVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
Oct 05, 2020 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

I have been very pleased with the Service Department at Williamson Cadillac! Always follow up, professional, and courteous. I have never had a problem with getting an appointment and they provide pick up a More

by NANCY.ROSENBLATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey and Sal from Service Department
Oct 05, 2020 -

Williamson Buick GMC responded

Thank you for putting your trust in Williamson Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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