Williamson Buick GMC

new Truck Great deal and really helped a lot with finding the right truck at the right price for me. Very happy with this new GMC Sierra. Thank you again for ev Great deal and really helped a lot with finding the right truck at the right price for me. Very happy with this new GMC Sierra. Thank you again for everyone involved helping me find the right truck for me. More

Very good service. Overall service thus far has been great . Eddie was a great representative. Love this place .The staff was great. Will continue to return. Glad to be Overall service thus far has been great . Eddie was a great representative. Love this place .The staff was great. Will continue to return. Glad to be a part of the family. More

GMC Sierra Carbon Pro Ron Peoples made the transaction as effortless and haggle DRE was possible. The customer service was excellent. I would definitely refer him to anyone Ron Peoples made the transaction as effortless and haggle DRE was possible. The customer service was excellent. I would definitely refer him to anyone in the market for a GM vehicle. More

They tried to screw me over I brought my truck in for a tire rotation and oil change. I put in the front seat and showed them the proper socket set and key for the locking lug nu I brought my truck in for a tire rotation and oil change. I put in the front seat and showed them the proper socket set and key for the locking lug nuts. They called me 3 hours later to tell me the oil change was done, however, they could not rotate the tires because 2 of the locking lugs were stripped. There is no question they stripped them either that day or when they did the last tire rotation. After finally discussing it with the service manager, they removed the locking lugs. I have no idea if the tires were rotated or not and they did not replace the locking lugs they had to ruin to get off. So I had to spend 3-4 hours of my day running down the proper replacement lugs so I wasn’t driving around missing one on each wheel. I would say it was pretty lousy service. More

Good service. Dirty return. No complaints about the service. However, I'm not pleased with the condition the inside of the car was in when return. The drivers side was extremely No complaints about the service. However, I'm not pleased with the condition the inside of the car was in when return. The drivers side was extremely dirty. The carpet was greasy and so was the side door. I was shocked as to how dirty it was. Definitely does not meet my expectations. More

Great service We had a wonderful time upgrading our lease ; David was very helpful making The process smooth and quick. We definitely recommend Williamson’s to ou We had a wonderful time upgrading our lease ; David was very helpful making The process smooth and quick. We definitely recommend Williamson’s to our family and friends More

Really appreciate the loaner. Loaner was great! Almost a disappointment to get my car back! John was great. Kept me updated. Cashier check out was poor, didn't check my points. Loaner was great! Almost a disappointment to get my car back! John was great. Kept me updated. Cashier check out was poor, didn't check my points. Refund still hasn't posted. Cost is outrageous... More

Problems when Buying a Used 2018 Yukon Denali Update: The dealership reached out to us and made a decent attempt to rectify the situation. They are sending the set of carpet mats that were missin Update: The dealership reached out to us and made a decent attempt to rectify the situation. They are sending the set of carpet mats that were missing as well. Ultimately, we love the vehicle and it seems to be an oversight by a few individuals at the dealership. I am happy they at least reached out to try to make the situation right. My wife and I purchased a vehicle we saw online. The salesman was nice enough to send us photos and videos of everything we wanted to see from a 2018 Yukon Denali. The vehicle was listed with 8,587 miles at a competitive price so we bought the vehicle and had it shipped on an open air auto trailer. When we received the vehicle there were a number of minor issues but one major issue. The minor issues were that the carpets were missing and there were no paper plates on the vehicle. The MAJOR issue is that the vehicle mileage was at 9,279 miles! That is 692 miles more than stated on all pieces of paper work and documents to finalize the sale. The vehicle was listed on Monday and a deposit put on the vehicle by Wednesday, meaning in all practicality the dealership continued to drive the vehicle even after receiving our down payment (the vehicle was shipped Friday). It was never disclosed there were an additional 692 miles on the vehicle verbally or physically on any paperwork. Our final paperwork states the vehicle had 8,587 miles. We chose this vehicle because it had a little less mileage than others we looked at, and with a vehicle with low mileage such as this, 692 miles is a HUGE difference. My wife called Williamson GMC and when this issue was brought up, we were told that the vehicle being driven by the dealership should flatter us as their management team only drives the best of the used vehicles. They also stated that there was nothing they were going to do because according to the salesman, he "only made $300" on the sale. They also threatened that all they would do is ask for us to return the vehicle, which after spending $1,000 on shipping from Miami to South Texas is impractical. I find these statements as extremely unprofessional and a complete farce. We feel as if we were misled and lied to, our vehicle was driven after we put the down payment, we were never notified of the extra mileage, and we were cheated out of our money (vehicle + full warranties) and the dealership has no plans what so ever to make things right. For a vehicle that cost over $50,000 and a brand that is deemed "Luxury", this is completely and utterly unacceptable. I have bought numerous vehicles "sight unseen" and never had an issue such as this. More

Amazing!!! Great Service, very professional environment. I Always recommend Williamson Automotive Group to my family and friends. The service department always f Great Service, very professional environment. I Always recommend Williamson Automotive Group to my family and friends. The service department always fitting your needs and time frame and my salesperson Alberto Fernandez is always above and beyond my expectation with his customer service More

Charged $1,200 and NOT fixed It is unbelievable that no one checked to see if the work had been done correctly. I have left multiple messages and no returned call. Horrible servi It is unbelievable that no one checked to see if the work had been done correctly. I have left multiple messages and no returned call. Horrible service and shoddy work. More