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Williamson Buick GMC

Miami, FL

4.5
2,387 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 2,387 reviews

August 13, 2019

Service that would make a gearhead happy Had a laundry list of items to be fixed on my new to me Escalade. Mickey Barrios ran through that list and got me back my car in just 4 days. Not a sc More

by agonz128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Aug 15, 2019 -

Williamson Buick GMC responded

We appreciate you trusting us with your vehicle! Regards, Jeff Rogers - jrogers@wagmiami.com

August 06, 2019

great service Great service and very friendly would like better prices on cars a little more information from sales personnel she could have given more information More

by Schiong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yusleidy Sanchez
Aug 09, 2019 -

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 05, 2019

Tony is the greatest Whenever I come to Williamson Cadillac I am always treated with open hands. The service advisor no matter who it is is always greeted me with a sm More

by Dgetlucky1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony the man , Sergio Betancourt
Aug 09, 2019 -

Williamson Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 03, 2019

Tires and vehicle service The staff was very friendly and attentive to my needs and questions. The turnaround in processing and getting me on my way was very expeditious. I hav More

by Arnulfothompson62@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Aug 09, 2019 -

Williamson Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 03, 2019

Great and profesional on the new car Excellent customer service very knowledgeable in the particular car I bought which was a 2019 Cadillac Escalade ESV Platinum great guy very courteous More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Ledesma
Aug 09, 2019 -

Williamson Buick GMC responded

Val, thank you for your kind words and congratulations on your new Escalade! We are very happy to hear that it was a smooth process for you, as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 02, 2019

Great, tony is the best!!! Tony was wonderful to deal with. The service was okay the service department forgot to plug in a few things that monitored my pedals and my seat adju More

by JOANEANDRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 09, 2019 -

Williamson Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 02, 2019

Terrible experience Worst experience, they replaced the CUE and removed my navigation. The car had navigation now it's gone. The manager just said that the car didn't com More

by msgonz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Loero
Aug 09, 2019 -

Williamson Buick GMC responded

Your concerns are taken very seriously by our entire team. Please reach out to me directly at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Aug 09, 2019 -

msgonz responded

Jeff, thank you for your reply. I was surprised by what happened to me given all the positive reviews. I had to end up taking my car to another dealer to repair my sunroof and now having to call Cadillac to get my navigation back. I was blown away that even after I sent my service agent an email asking that they don't accidentally remove navigation once they replace my CUE, no one called to let me know there was a problem. My frustration was the lack of communication and the lack of detail. After looking at the car in the sunlight I also noticed a small dent on the roof right behind the sunroof that wasn't there before and scratches to one of the leather panels behind the passenger side. Add to this that my car was there for over a week and I still had to take it to another dealer to get the sunroof fix that should have been fixed when it was at your dealer. I hope you understand why I was not happy with the service provided.

August 02, 2019

Check Engine Took my vehicle in because a check engine light came on. The tech that assisted me was extremely professional and very nice. Explained how long it may More

by LILYDIAZ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the name
Aug 09, 2019 -

Williamson Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 02, 2019

Best Service Center I always get an appointment that works for my schedule. Everyone is very friendly and professional and I am completely satisfied with their work every More

by JANELYS.PUIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Loero
Aug 09, 2019 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 02, 2019

Best service ever Williamson Cadillac is amazing everyone is polite and the service was fast and easy to understandably i recommend this location to everyone that has a More

by rainielo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santos , Rolando Pardo , Richard Loero , Mike McKesson
Aug 09, 2019 -

Williamson Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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