Williamson Buick GMC

Car was lost in the system After taking my truck a 2015 Yukon Denali XL for a battery and routine service I asked to have the rear suspension checked out. There was some quest After taking my truck a 2015 Yukon Denali XL for a battery and routine service I asked to have the rear suspension checked out. There was some question as to wether the electronic ride control system was covered under the GM warranty. Here is where the problem began. Unfortunately my service advisor who is great was out injured so when I called him and left a message no one ever returned my calls. After 11 days! I called and requested to speak to someone else, if I had just kept calling, I’d still be without a car. More

Buick Doctor I generally feel good when we take our Encore in for service/doctor. A simply oil change was needed this time. I parked the car and was instructed to I generally feel good when we take our Encore in for service/doctor. A simply oil change was needed this time. I parked the car and was instructed to go to customer service. I found that funny because I hadn’t seen a customer service sign or banner. I entered and quickly remembered that I truly dislike this part. The gentlemen (no women) behind the desks were all busy. There’s no direction or guidance (signage or arrow) as to where to go or who you can talk to. You simply wait to be acknowledged by the next available person. Last time I was skipped by someone who came in after me. 😞. Not this time though. Eventually I was greeted and received great service. I saw another women come in after me, who shared a similar look of confusion. This part could have been better. I don’t remember the lovely gentleman that helped me. More

Awesome service spot on customer experience Great and prompt customer service with great value and polite treatment. Could not ask for better or more dignified treatment by an automobile service Great and prompt customer service with great value and polite treatment. Could not ask for better or more dignified treatment by an automobile service center. It was more akin to the welcome experience at a nice busy hotel. Tremendous hospitality! More

Great Service Everything was was top notch and like clockwork from start to finish while I waited for my car. I love the fact that the waiting area offers drinks/fi Everything was was top notch and like clockwork from start to finish while I waited for my car. I love the fact that the waiting area offers drinks/finger food/ tv/and space with comfortable seating. More

Excellently. Everyone was very professional and friendly.The waiting time was very short. The whole place was extremely clean and organized. It is always a pleasur Everyone was very professional and friendly.The waiting time was very short. The whole place was extremely clean and organized. It is always a pleasure to go to Williamson Cadillac.Ronell Perera and John Varela are very professional . More

2014 BMW I am so pleased with my car it’s very clean, beautiful and still looks brand new. My salesman was very polite honest and helpful. I am so pleased with my car it’s very clean, beautiful and still looks brand new. My salesman was very polite honest and helpful. More

Great service, as always. My seven-year-old CTS-V wagon (and I) came in on a rollback with a serious overheating problem due to a fried coolant line. Skip Moosang was waiting a My seven-year-old CTS-V wagon (and I) came in on a rollback with a serious overheating problem due to a fried coolant line. Skip Moosang was waiting and took great care of me, as he always does. I literally enjoy dealing with WILLIAMSON, even when it’s because I have a car problem. More

Waited 2 hours for an oil change I was one of several customers who were advised to purchase new tires. It sounded as if, during the last employee meeting everyone was advised to push I was one of several customers who were advised to purchase new tires. It sounded as if, during the last employee meeting everyone was advised to push tires. I am a woman who knows how to change oil, tires and simple car repairs. It’s a shame that I had to put my husband on the phone to agree that the tires have NO DRY ROT!! More

Great Service Great service from start to finish. Tony Martinez was always on top and keeping me informed about the repairs of my car. Very welcoming. Excellent adv Great service from start to finish. Tony Martinez was always on top and keeping me informed about the repairs of my car. Very welcoming. Excellent advisor. More

It was a wonderful experience. Yorny Fundora is the best, he is very helpful and take his time to make his customers feel confident with the purchase we are making. Thank you Yorny Fundora is the best, he is very helpful and take his time to make his customers feel confident with the purchase we are making. Thank you More