Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Williamson Buick GMC - Service Center

Miami, FL

4.5
1,866 Reviews
Call Service Center (305) 670-7100

1,867 Reviews of Williamson Buick GMC - Service Center

Sort by
May 31, 2025

The staff is friendly, helpful and professional The process was smooth and efficient and I am really satisfied More

by Maryitbuch
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
Report | Print
May 27, 2025

Good Service. No complains with service or waiting time. Nothing else to comment or write in this rating More

by gagrusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Williamson Buick GMC responded

We appreciate your positive feedback. It’s great to hear that everything went smoothly with your service visit. Thank you for taking the time to rate us!

May 27, 2025

Excellent service department. I was seen by Stephanie and she was quick in getting me a loner vehicle and getting my car out of service quick More

by LUISPEREZ31972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Williamson Buick GMC responded

Thank you for your kind words and support- we are so glad to know that your service experience with us was positive and efficient.

May 26, 2025

My car was there for over a week and nothing was done to it. I was told that the needed piece was not available but they still kept my car. I had to pay 200 to get my car back and nothing was done to it. It More

by Tatgirlbecky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Williamson Buick GMC responded

We sincerely regret the frustration and inconvenience you experienced. Your feedback is important, and we will review this situation to ensure better communication and efficiency in the future. Please let me know if there’s anything we can do to make this right- you may reach me directly at janelysp@wagmiami.com.

May 23, 2025

My experience with this dealership has been great. I have been there twice now and it has been amazing. More

by MMERCEDESOJ61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Williamson Buick GMC responded

We love hearing that your experiences have been consistently amazing! Thank you for your support; we look forward to serving you again.

May 23, 2025

They are incompetent at best. Their manager Rolando is very dishonest and does not take interest in poor work. More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution. You may contact me at your earliest convenience at janelysp@wagmiami.com.

May 23, 2025 -

MATEOMAYKEL responded

I was there 5 time and my experience was always of a complete disregard for clients.

May 23, 2025

I was there 4 times and my car still had the same issue. Last time, they kept the car in the shop for 13 days and they did not touch the car. The manager Rolando lied to me on 2 occasions. John was very nic More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution.

May 21, 2025

I was a bad experience with Financial agent Ricardo, he was very rude and unprofessional More

by DANAMGG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lionel Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Williamson Buick GMC responded

Thank you for sharing your experience. We sincerely apologize if our service did not meet your expectations as providing respectful and professional assistance is a top priority for us. Please feel free to contact me at janelysp@wagmiami.com should you wish to discuss this matter further. We truly value your feedback and would appreciate the opportunity to address your concerns.

May 17, 2025

Awesome and speedy service! The team is always super friendly and welcoming! Always pleasant to get car serviced. More

by Sandra cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Williamson Buick GMC responded

Hello Sandra. Thank you so much for your wonderful feedback. We’re so glad to hear that you enjoy our friendly and efficient service. It’s always a pleasure to assist you!

May 17, 2025

Tony is great. Everyone is very helpful. Every time I go everything is resolved quickly. More

by mariagonzo1157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Williamson Buick GMC responded

Thank you for your positive review, Maria. We're delighted that Tony and the team consistently provide such efficient and helpful service. We look forward to assisting you again!

1
2
...
187