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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,886 Reviews

1,886 Reviews of Williamson Buick GMC - Service Center

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June 21, 2025

William's Cadillac for me ranks 1 in customer service. They provide top notch customer service along with professional care for my vehicle. I have been servicing my vehicle for many years at this dealersh More

by Joseoliva
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
June 20, 2025

The service at Williamson automotive was first class Mike M was my service writer, and he kept me informed every step of the way. I love this dealership and will probably never go to a different Cadillac dea More

by JORGEAUDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Mike V was very helpful and knowledgeable about the issues with Michael car. The service was impeccable. More

by diaz.eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Good excusion. Reliable and prompt delivery. Service was clearly explained and promptly executed. Thanks for service. More

by jerryd6
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Everyone was so helpful and kind! I love it there! Williamson is the best! So grateful! More

by MGIL.ISABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Chong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Williamson Buick GMC responded

Thank you so very much for this generous review. We re so grateful to have wonderful customers like you. We look forward to serving you again soon.

June 17, 2025

The service was outstanding; My representative was friendly and very helpful. He answere all my questions. More

by MINA_MCEWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Williamson Buick GMC responded

Thank you for the glowing feedback! We're so glad you had an outstanding experience and that Mike provided the friendly, helpful service you deserve.

June 17, 2025

Very poor customer service from the service department. No desire to facilitate the experience of being without one’s car for a prolonged period of time. More

by JENNYJMD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fide was the one who most helped and cared but didn’t get to him till last day
Jun 17, 2025 -

Williamson Buick GMC responded

We’re truly sorry to hear about your recent service experience and appreciate your feedback. While we’re glad that Fede was helpful, we regret that support didn’t meet your needs earlier in the process—your time and comfort matter to us, and we’re taking this seriously. Please reach out to me at janelysp@wagmiami.com if there is anything we may do to turn your experience into a more positive one.

June 17, 2025

I'm very satisfied to chice Williamson Cadillac to provide the service for my card. In special thank to Yair Garrido for good attention and professionalism. More

by vilatomanuel21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Williamson Buick GMC responded

Thank you for your positive review; we are so glad that Yair took good care of you during your service visit. Your satisfaction is always our highest priority!

June 13, 2025

Great help from Edgar and Carmen. They were extremely helpful and professional. Highly recommend them! More

by mfakhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Williamson Buick GMC responded

We're so glad that Edgar and Carmen made such a great impression! Thank you for the kind words and for recommending us—it means the world to our team.

June 12, 2025

Awesome service. Awesome staff. Awesome care. Awesome location. That’s what it should be about. Promote Stephanie now! More

by darshae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Williamson Buick GMC responded

Thank you so much for your enthusiastic review. We’re so glad that every aspect of your experience was nothing short of awesome. We will be sure to share your kind words with Stephanie!

Jun 13, 2025 -

Williamson Buick GMC responded

We’re delighted that our team provided attentive and high-quality service. Richard, Julio, and Alejandro will be happy to know that they made such a positive impact. Your positive words motivate us to keep delivering the best care possible!

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