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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,902 Reviews

1,902 Reviews of Williamson Buick GMC - Service Center

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July 10, 2025

Excellent work very well team they explain everything you need to service your vehicle from top to bottom my service representative Yair Garrido is a professional and knowledgeable I will recommend him and h More

by Carlos Godoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Williamson Buick GMC responded

Thank you, Carlos! It’s fantastic to hear that Yair and the team delivered such thorough and expert service—it means a lot to us that you’d recommend them so highly. We truly appreciate your kind words and support.

July 05, 2025

John Varela did not keep me informed about the progress of my vehicle. I was told my vehicle would be done every weeks for the 6-7 weeks. I have an older vehicle and the dealership does not spend the time More

by zehowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Varela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Williamson Buick GMC responded

We’re deeply sorry to hear about the ongoing challenges you faced. Your feedback is important, and we’ll take it seriously as we work to improve transparency, follow-through, and care for every customer, regardless of the vehicle’s age.

July 03, 2025

The service was really good they were thorough and they did they best thank you More

by PROFCHEFLUTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mckesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Williamson Buick GMC responded

Thank you so much for your kind words! We're glad to hear our team gave their all and provided you with attentive, thorough service.

July 01, 2025

Bought a $120,000 Hummer. The Service Dept is HORRIBLE. Do yourself a favor and go somewhere else. More

by JC Coral Gables
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Valladares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Williamson Buick GMC responded

We’re genuinely sorry to hear that your experience didn’t reflect the care and service you deserve. Your trust matters deeply to us, and we’re committed to earning it back by listening, improving, and doing better. Please contact us at 305.670.7100 so that we may have the opportunity to earn your trust again.

July 01, 2025

Mr. Yair provides very good service, I am very grateful for his attention.ok 👍ok More

by Leonard
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Williamson Buick GMC responded

Thank you, Leonard—your kind words about Yair’s attentive care mean a great deal. We’re delighted he made your experience so positive, and we truly appreciate your trust!

June 30, 2025

My service representative really tried to help . He was filling in for my actual representative that was on vacation. I tried walking up to a rep to get an update they picked up phone to make it s More

by Pardoskyangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Williamson Buick GMC responded

Thank you for your honest review- it means a lot, and we're truly sorry about the miscommunication during your visit. We appreciate your patience and will work to ensure a smoother, more transparent experience moving forward.

June 30, 2025

Muy satisfecha con el servicio de mi carro siempre ,carmen alicea muy profecional y muy amable siempre y todo en general me hace sentir muy comoda y complacida. More

by Lovebaby141820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Williamson Buick GMC responded

Nos alegra saber que Carmen Alicea la atendió con tanta amabilidad y profesionalismo—¡es un placer poder servirle y hacerla sentir cómoda cada vez que nos visita!

June 29, 2025

The service department is great. Mike, my service adviser, is excellent and very helpful. I like to take my truck to Williamson Buick GMC for regular service More

by SAPERRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Williamson Buick GMC responded

We're so happy to hear Mike’s attentive care makes regular service a breeze. Thank you for choosing us again and again!

June 29, 2025

Great customer service. Fast service Turn around time was quick. I didn't need an appointment which on the weekend is great. More

by GTGARCIA
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 07, 2025 -

Williamson Buick GMC responded

Thank you for highlighting our weekend flexibility and quick turnaround. We're thrilled the experience was convenient and smooth for you. We hope to welcome you back again soon.

June 29, 2025

Charged me $3000 and took 2 visits to figure out the problem. I am personally not sure the problem is fixed. Will find out in a few days of driving More

by B-DLERNER
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
1
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