Erik Fernandez

Went for the oil change/tire rotation first in the morning. The work was done quickly while I was waiting. Williamson used to wash the car when doing works but this time no washing. I am giving 4/5 morning. The work was done quickly while I was waiting. Williamson used to wash the car when doing works but this time no washing. I am giving 4/5 star for the service part only because it was done fast. To the cashier, I told her that I wanted to use the GM reward points. She charged my GM rewards card (Barclays bank master card) as a rgular purchase. Later I was told that the dealer's procedure is to have the service advisor giving a notice to the cashier. She could have told me to go ask the advisor before scanning my card. It took many calls later to substitute the reward points instead of the regular charge for the service (because another charge for the same service was added instead of the reversing the charge that made me spend more time to fix this error.) For the cashier, I would give 1/5 star. More

by CYCHYUNG Verified Customer Verified Customer

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Erik in service is a credit to Williamson. He is my usual service advisor and he dropped his lunch to come out and take care of my issue. He is my usual service advisor and he dropped his lunch to come out and take care of my issue. More

by LG_BUSINESS Verified Customer Verified Customer

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Excellent Service, Eric is very professional . He is our rep for many years . Thank you He is our rep for many years . Thank you More

by smonteagudo1977 Verified Customer Verified Customer

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From Erik Fernandez, my service advisor, to Martin Garcia, the driver who offers the drop-off pick-up service, everyone here has gone above and beyond to offer the best possible service. It truly is a Garcia, the driver who offers the drop-off pick-up service, everyone here has gone above and beyond to offer the best possible service. It truly is a first rate family business and I honestly would not go anywhere else. More

by Brandi Verified Customer Verified Customer

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Muy bueno,buen trato y solución a tu problema del carro,un personal por excelencia carro,un personal por excelencia More

by MAHOGANYJONES25 Verified Customer Verified Customer

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Kind staff and quality work. Had some questions about the scan report when I checked in and my service rep was honest with me and did not push any unnecessary work. Had some questions about the scan report when I checked in and my service rep was honest with me and did not push any unnecessary work. More

by AMANDA@BLPENT.COM Verified Customer Verified Customer

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Most impressive dealership I’ve ever been to in 45 years with great people and organized, beyond expectations with great people and organized, beyond expectations More

by Mciverjon Verified Customer Verified Customer

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Quick and friendly customer focused customer first a feeling that customers matter not for just a requirement feeling that customers matter not for just a requirement More

by Lwmcdonald Verified Customer Verified Customer

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professionalism on time and very good service thanks so much i appreciate everything they have done especially service manager eric he is the best much i appreciate everything they have done especially service manager eric he is the best More

by PERSIRL Verified Customer Verified Customer

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It was a very good service, and I really appreciated it for their professional work. for their professional work. More

by Buicklover Verified Customer Verified Customer

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