Dealership Experience
20 yrs, 10 mos
Languages Spoken
English
Spanish
191 Reviews
Write a Review191 Reviews of Erik Fernandez
October 23, 2026
Great service and very professional. I have another dealer that is much closer to me yet Williamson is well worth the extra drive as they truly go the extra distance with my service. I have another dealer that is much closer to me yet Williamson is well worth the extra drive as they truly go the extra distance with my service. More
October 10, 2026
We have been going to williamson for over 9 years and they are the best in service, sales and customer service experience. Love the pastelitos and cafe con leche. they are the best in service, sales and customer service experience. Love the pastelitos and cafe con leche. More
Other Employees Tagged: Luis Carbonell sales
October 07, 2026
Have taken my truck there three times for the same thing. They dont know what is making the noise and tell me its normal. Just xx because they dont know what is making it and how to fix it. They dont know what is making the noise and tell me its normal. Just xx because they dont know what is making it and how to fix it. More
Other Employees Tagged: Yair Garrido
September 01, 2026
We have been dealing with williamson for the last 12 years and our sales rep Luis Carbonell has pleasently changed our outlook on leasing. Erick our service writer is also very professional and honest years and our sales rep Luis Carbonell has pleasently changed our outlook on leasing. Erick our service writer is also very professional and honest. More
Other Employees Tagged: Luis Carbonell
August 28, 2026
The customer service was really good. They fixed my car in time with quality and keep me informed about. They fixed my car in time with quality and keep me informed about. More
Other Employees Tagged: Tony Mercado
July 21, 2026
Went for the oil change/tire rotation first in the morning. The work was done quickly while I was waiting. Williamson used to wash the car when doing works but this time no washing. I am giving 4/5 morning. The work was done quickly while I was waiting. Williamson used to wash the car when doing works but this time no washing. I am giving 4/5 star for the service part only because it was done fast. To the cashier, I told her that I wanted to use the GM reward points. She charged my GM rewards card (Barclays bank master card) as a rgular purchase. Later I was told that the dealer's procedure is to have the service advisor giving a notice to the cashier. She could have told me to go ask the advisor before scanning my card. It took many calls later to substitute the reward points instead of the regular charge for the service (because another charge for the same service was added instead of the reversing the charge that made me spend more time to fix this error.) For the cashier, I would give 1/5 star. More
July 03, 2026
Erik in service is a credit to Williamson. He is my usual service advisor and he dropped his lunch to come out and take care of my issue. He is my usual service advisor and he dropped his lunch to come out and take care of my issue. More
Other Employees Tagged: Luis Carbonell
June 30, 2026
Excellent Service, Eric is very professional . He is our rep for many years . Thank you He is our rep for many years . Thank you More
Other Employees Tagged: Rolando Pardo

