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Erik Fernandez
186 Reviews
Dealership Experience
20 yrs, 8 mos
Languages Spoken
English
Spanish
186 Reviews
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186 Reviews of Erik Fernandez
September 01, 2026
We have been dealing with williamson for the last 12 years and our sales rep Luis Carbonell has pleasently changed our outlook on leasing. Erick our service writer is also very professional and honest years and our sales rep Luis Carbonell has pleasently changed our outlook on leasing. Erick our service writer is also very professional and honest. More
by gchaveco
Verified CustomerOther Employees Tagged: Luis Carbonell
August 28, 2026
The customer service was really good. They fixed my car in time with quality and keep me informed about. They fixed my car in time with quality and keep me informed about. More
by Juan H
Other Employees Tagged: Tony Mercado
July 21, 2026
Went for the oil change/tire rotation first in the morning. The work was done quickly while I was waiting. Williamson used to wash the car when doing works but this time no washing. I am giving 4/5 morning. The work was done quickly while I was waiting. Williamson used to wash the car when doing works but this time no washing. I am giving 4/5 star for the service part only because it was done fast. To the cashier, I told her that I wanted to use the GM reward points. She charged my GM rewards card (Barclays bank master card) as a rgular purchase. Later I was told that the dealer's procedure is to have the service advisor giving a notice to the cashier. She could have told me to go ask the advisor before scanning my card. It took many calls later to substitute the reward points instead of the regular charge for the service (because another charge for the same service was added instead of the reversing the charge that made me spend more time to fix this error.) For the cashier, I would give 1/5 star. More
by CYCHYUNG
July 03, 2026
Erik in service is a credit to Williamson. He is my usual service advisor and he dropped his lunch to come out and take care of my issue. He is my usual service advisor and he dropped his lunch to come out and take care of my issue. More
by LG_BUSINESS
Other Employees Tagged: Luis Carbonell
June 30, 2026
Excellent Service, Eric is very professional . He is our rep for many years . Thank you He is our rep for many years . Thank you More
by smonteagudo1977
Other Employees Tagged: Rolando Pardo
June 06, 2026
From Erik Fernandez, my service advisor, to Martin Garcia, the driver who offers the drop-off pick-up service, everyone here has gone above and beyond to offer the best possible service. It truly is a Garcia, the driver who offers the drop-off pick-up service, everyone here has gone above and beyond to offer the best possible service. It truly is a first rate family business and I honestly would not go anywhere else. More
by Brandi
Other Employees Tagged: Gairy Adams, Kaitlin Haeffner , Martin Garcia
May 29, 2026
Muy bueno,buen trato y solución a tu problema del carro,un personal por excelencia carro,un personal por excelencia More
by MAHOGANYJONES25
Other Employees Tagged: Carmen Alicea, Richard Loero, Rolando Pardo, John Varela, Tony Martinez, Yair Garrido, Edgar Lacayo, Diana Garcia, Julio Lopez
February 14, 2026
Kind staff and quality work. Had some questions about the scan report when I checked in and my service rep was honest with me and did not push any unnecessary work. Had some questions about the scan report when I checked in and my service rep was honest with me and did not push any unnecessary work. More
by AMANDA@BLPENT.COM
January 16, 2026
Quick and friendly customer focused customer first a feeling that customers matter not for just a requirement feeling that customers matter not for just a requirement More
by Lwmcdonald
Other Employees Tagged: Carmen Alicea, Yair Garrido, Diana Garcia
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