Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.7
191 Reviews

Dealership Experience

20 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

191 Reviews

Write a Review

191 Reviews of Erik Fernandez

October 23, 2026

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Employee Rating

Great service and very professional. I have another dealer that is much closer to me yet Williamson is well worth the extra drive as they truly go the extra distance with my service. More

by taylorfried
Service Price Transparency
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Recommend Dealer
Yes
Oct 26, 2026

Williamson Buick GMC responded

Thank you for going the extra mile to choose Williamson Cadillac! We're proud that Erik and our team consistently deliver the professional, exceptional service that makes the extra drive worthwhile.

October 23, 2026

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Thank you very much for servicing my vehicle and removing the annoying sounds it was making. It’s all very good tight now. More

by Henry
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Recommend Dealer
Yes
Oct 26, 2026

Williamson Buick GMC responded

Thank you for trusting us with your vehicle! We're glad Erik and our service team resolved those annoying noises and got everything running smoothly again. We truly appreciate your business.

October 21, 2026

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The customer services was ok, Erick explained everything in details, the services was on time. The waiting room is clean and quiet with snack offers More

by satr26
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Recommend Dealer
Yes
Oct 21, 2026

Williamson Buick GMC responded

Thank you for sharing your feedback! We're glad Erik provided clear explanations, your service was completed on time, and our clean, comfortable waiting area made your visit more pleasant. We appreciate your business and look forward to serving you again.

October 10, 2026

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We have been going to williamson for over 9 years and they are the best in service, sales and customer service experience. Love the pastelitos and cafe con leche. More

by gchaveco
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Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell sales

Oct 14, 2026

Williamson Buick GMC responded

Thank you for being part of the Williamson family for over nine years! We're honored by your loyalty and delighted that you enjoy our service, sales experience, and, of course, our pastelitos and café con leche. We look forward to welcoming you back!

October 07, 2026

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Have taken my truck there three times for the same thing. They dont know what is making the noise and tell me its normal. Just xx because they dont know what is making it and how to fix it. More

by alaingz13
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Recommend Dealer
No

Other Employees Tagged: Yair Garrido

Oct 07, 2026

Williamson Buick GMC responded

We’re sorry to hear about your repeated experience and understand how frustrating it is to have a concern remain unresolved. We appreciate your feedback and would like the opportunity to better understand the issue and work toward a resolution. Please contact our service management team at your earliest convenience and we'd be happy to assist.

September 01, 2026

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We have been dealing with williamson for the last 12 years and our sales rep Luis Carbonell has pleasently changed our outlook on leasing. Erick our service writer is also very professional and honest More

by gchaveco
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Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell

Sep 03, 2026

Williamson Buick GMC responded

Thank you for 12 years of loyalty to Williamson! We’re delighted Luis has made such a positive impact on your leasing experience and that Erik continues to provide professional, honest service.

August 28, 2026

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The customer service was really good. They fixed my car in time with quality and keep me informed about. More

by Juan H
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Recommend Dealer
Yes

Other Employees Tagged: Tony Mercado

Sep 03, 2026

Williamson Buick GMC responded

Thank you for your kind feedback! We’re glad Erik and Tony provided quality, timely service while keeping you informed throughout the repair.

July 21, 2026

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Went for the oil change/tire rotation first in the morning. The work was done quickly while I was waiting. Williamson used to wash the car when doing works but this time no washing. I am giving 4/5 More

by CYCHYUNG
Recommend Dealer
Yes
Jul 27, 2026

Williamson Buick GMC responded

Thank you for your feedback. We’re glad your service was completed quickly, and we appreciate you noting the change in our wash process. Your comments help us improve, and we hope to continue providing efficient, reliable service.

July 03, 2026

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Erik in service is a credit to Williamson. He is my usual service advisor and he dropped his lunch to come out and take care of my issue. More

by LG_BUSINESS
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Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell

Jul 03, 2026

Williamson Buick GMC responded

Your kind words mean a lot to Erik and our team and we’re thrilled you had a great experience.

June 30, 2026

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Excellent Service, Eric is very professional . He is our rep for many years . Thank you More

by smonteagudo1977
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

Jul 03, 2026

Williamson Buick GMC responded

Your feedback helps us continue delivering the best possible service.

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