Back

Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

Sort by
August 30, 2021

The rep was on point we were there for a short time no delay. I walked we discussed the issue they did check and he said 45 ministers. More

by Oonuryoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Sep 01, 2021 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 27, 2021

Great customer service. Skip was very helpful and had everything taken care of as far as recalls on the truck and everything else. Highly recommend More

by FFSQUAD_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 30, 2021 -

Williamson Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 27, 2021

It took a while to get my GMC truck looked at but in the end everything was fine. Richard as, as usual, was very helpful. More

by Jboyd5322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Williamson Buick GMC responded

Thank you for the positive review! We are pleased to hear that Richard was able to provide an efficient and overall positive experience.If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 27, 2021

Bought a ATS-V 2 years ago and have to replace a tire for a 4th time. And it’s the same tire. I told them something had to be wrong yet I still have the same issue. Inner tire wearing out & it’s been Aligned More

by RFigueroa1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rolando Pardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Aug 27, 2021 -

Williamson Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Sep 02, 2021 -

RFigueroa1976 responded

I am working with you guys on hopefully resolving the issue. My car is currently at the dealer waiting on an engineer to check the car.

August 27, 2021

Good services Muy buen trato Comodidad en la Good services Muy buen trato Comodidad en la espera Excelente conv estación Son muy amables El señor Alfonso es muy atento y servicial More

by DEBBYGFERNANDEZ69@outlook.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Aug 30, 2021 -

Williamson Buick GMC responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 27, 2021

It’s a plea sad ire from the moment to drive up the driveway till the moment you leave. Customer service is bar none makes you feel like something was accomplished today instead of wasting a day. More

by Cgbenzie76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson
Aug 30, 2021 -

Williamson Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 26, 2021

Very professional! Didn’t keep me waiting, provided a ride to my office. It was an unexpected bonus to get my vehicle back, cleaned and vacuumed!! More

by Jsmlacct1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, the service writer was great!!, Alfonso Robleto
Aug 27, 2021 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 26, 2021

My service was excessively delayed likely because my service manager did not provide a back up in his absence for lunch. The wait time approximated 3 and 1/2 hours for an oil change and tire rotation. More

by SPEISMAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Valladares
Aug 27, 2021 -

Williamson Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 26, 2021

Service agent,John Varela, was good. Easy to do business regarding updates & communication. Only complaint I have is that you didn’t have a loaner to provide. The cars available through enterprise are horri More

by viv0807
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 26, 2021

Customer service is great, service advisors are very friendly, knowledgeable and attentive. The quality of work is satisfactory! Would definitely recommend! great place for car service! More

by Jess305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Aug 27, 2021 -

Williamson Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
105
...