John Varela

The service advisor consistently has a poor attitude—this isn’t just recent; it’s every visit. I have asked multiple times to update my account name, but they refuse, dismissing it as unimportant. Additional isn’t just recent; it’s every visit. I have asked multiple times to update my account name, but they refuse, dismissing it as unimportant. Additionally, the service price was misleading—the verbal quote did not match the final amount, and fees and taxes were not transparent. I could have received the same service elsewhere for half the price, but I came here for better care which I did not receive. Furthermore, I will never purchase a vehicle from this dealership. On my last visit, I was told they would not honor the first free service because I didn’t buy the car from that location. If I could give zero stars, I would. More

by Ben2026 Verified Customer Verified Customer

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John took care of me. He understood my needs and got me truck as a loaner. Big deal, I need a truck to lead my stuff. Thank you for that. He understood my needs and got me truck as a loaner. Big deal, I need a truck to lead my stuff. Thank you for that. More

by pros_coaching Verified Customer Verified Customer

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I am very happy with The Williamson dealership and have been for the last 10 years ever since we bought our first GMC Yukon been for the last 10 years ever since we bought our first GMC Yukon More

by CANASCKA Verified Customer Verified Customer

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It was comfortable in the waiting area and John Varela, my service agent was great. my service agent was great. More

by Sydneyavery1 Verified Customer Verified Customer

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I had an excellent experience with Williamson Buick GMC. The customer service was outstanding from beginning to end. Everyone was courteous, attentive, patient, and highly professional. I truly appreciated The customer service was outstanding from beginning to end. Everyone was courteous, attentive, patient, and highly professional. I truly appreciated the respectful treatment, clear communication, and the effort made to ensure that I felt comfortable and well taken care of throughout the entire process. Exceptional service and professionalism. I would definitely recommend Williamson Buick GMC to others. More

by mvillardefrancos Verified Customer Verified Customer

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Great and very professional service place was taken care like family Will definitely recommend this dealer and John the service advisor. like family Will definitely recommend this dealer and John the service advisor. More

by Carrie Verified Customer Verified Customer

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I was treated in a very professional manner by everyone I came in contact with, came in contact with, More

by Puppy1827 Verified Customer Verified Customer

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First and foremost I Truly would like to say keep up the amazing work and a Special Thanks goes out to (Mr Rolando the Service Manager )and to My Service Person Mr Julio, Together they took Very good care o amazing work and a Special Thanks goes out to (Mr Rolando the Service Manager )and to My Service Person Mr Julio, Together they took Very good care of Me and My Vehicle 🚗,. Continue to keep the Williamson Cadillac Brand Number 1 in All South Florida. As a Rating I’ll give you All a 5-✨✨✨✨✨Star’s, Keep up the great work guys and hopefully I’ll see you soon When I purchase My Brand New Cadillac……😊 More

by torrell.mathis1 Verified Customer Verified Customer

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No thank you! !! I'm not happy that I had to pay for car rental this time. I have the extended warranty. It paid last time. Only 6 months ago. I am a senior citizen !! I'm not happy that I had to pay for car rental this time. I have the extended warranty. It paid last time. Only 6 months ago. I am a senior citizen and this hurts. More

by Brangia Verified Customer Verified Customer

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Professional , attentive from beginning to end. John explains the job very well. He is really a nice caring person. John explains the job very well. He is really a nice caring person. More

by lissette_nyc Verified Customer Verified Customer

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