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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,951 Reviews

1,951 Reviews of Williamson Buick GMC - Service Center

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July 10, 2021

Excellent customer service. For 15 years I utilized Excellent customer service. For 15 years I utilized thier sevices and it has always been a pleasant experience.. A great team . A place hard to More

by SCOUILLARD13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Jul 14, 2021 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 09, 2021

Service department took its time finding the source of a an intermittent, not easily diagnosed problem. I appreciate their efforts. Car is running very well. Thanks. More

by abfenaughty
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
Jul 14, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Williamson Buick GMC and we look forward to your continued business! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 07, 2021

Excellent 100% customer service by Service Advisor Alfonso Robleto ,was always guiding with the service ,always while I waited for the service to be done ,worried that I was comfortable and even offer More

by Elizabeth Gayoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Jul 12, 2021 -

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 07, 2021

When I leased my xt6 they gave me my vehicle super dirty inside. I did tell my salesman a few days later via text message-and he didn’t even acknowledge my text!! More

by CARIVOSAMROB
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alberto Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Williamson Buick GMC responded

We’ve received your comments and are reviewing your feedback with our team.

July 07, 2021

They scratch up my cue screen on my ats when i took it in to get fixed and haven’t heard back from them when i called More

by SIXTORZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jul 09, 2021 -

Williamson Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 07, 2021

As always, this is why we’ve been buying from you for the last 25 years, for the efficiency and professionalism of your service dept. Nice and easy, in and out! More

by MBO9400
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Everybody is super friendly and curteous!, Alfonso Robleto
Jul 09, 2021 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 06, 2021

We are very happy to see the same helpful staff year after year, they make us feel like part of your family. Excellent service, sales,and product. More

by lourdessouto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson A-1
Jul 09, 2021 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Williamson Buick GMC! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 05, 2021

So far service has been great except this last time Waited 4 hours car was ready in 2 and I was never informed. Miriam Rosario More

by FROSARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mckeson
Jul 07, 2021 -

Williamson Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 04, 2021

I never experience a dealership do so much more than car services it's not times where you go to a dealer and treat you like family.. More

by mrs.fortune5.ab@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jul 08, 2021 -

Williamson Buick GMC responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 03, 2021

Very profesional, quickly and detailed service. My Very profesional, quickly and detailed service. My concern was clarified by Carlos. Answering all my questions.The car back to maintenance to review More

by JGBETHENCOURT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jul 08, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Carlos made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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