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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

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December 22, 2020

Thank you Tony Martinez for being so awesome always, the service department is lucky to have you! Thank you again for being amazing. great place More

by AMYPORTAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Dec 28, 2020 -

Williamson Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Williamson Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 18, 2020

It was really fast. In and out or the dealership. The service rep was very nice and kind. The place was clean and safe. They have coffee and snacks for free. I loved it! More

by Tamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 17, 2020

Excellent customer service! Kept me updated on car Excellent customer service! Kept me updated on car throughout the whole time my car was in service! will continue to take my Cadillac to Williamson More

by D_aguilar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Dec 22, 2020 -

Williamson Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 16, 2020

Excellent customer service! Treatment and friendliness deserves 10 stars! Everyone was extremely attentive and accommodating to my needs. Honestly recommend Williamson Cadillac 100%!! No going wrong at th More

by vanessa_perez018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Belalcazar
Dec 21, 2020 -

Williamson Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Williamson Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 16, 2020

Promised service in an hour to an hour and a half, and in spite of being busy, service was completed in one hour. Very courteous and speedy service. More

by EVIROJON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Dec 21, 2020 -

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 16, 2020

Every visit to get my vehicle serviced seems to get easier and easier. I could not imagine having a better service rep than Alfonso, Awesome contribution to Williamson GMC. More

by KAP1914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Dec 21, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 16, 2020

The staff was super courteous and friendly. Appointments were kept and on time. Service didn't take long at all. All were wearing and sanitizers everywhere. Grest experience More

by NDANGER26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Dec 21, 2020 -

Williamson Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 15, 2020

Happy with Skip, unfortunately part of work wasn’t completed till I notice at time of vehicle pick up (tire rotation) vehicle had a flat tire and never advice or fixed by tech. More

by Klaymoreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Dec 17, 2020 -

Williamson Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Dec 17, 2020 -

Klaymoreno responded

If you will like contact me at 305 224 2460

December 14, 2020

Great service always, clean facilities and excellent customer service. Family owned and they truly treat you like family. Best dealer to purchase and service your GM vehicles More

by ROBERTSRJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Dec 17, 2020 -

Williamson Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 11, 2020

I took my GMC vehicle for the first service and the customer care was amazing. Specially Mike McKesson who was my service advisor was very knowledgeable. More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKesson Service Advisor.
Dec 16, 2020 -

Williamson Buick GMC responded

Thank you for the feedback, Luis! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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