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Williamson Cadillac - Service Center

Miami, FL

4.6
3,251 Reviews

3,251 Reviews of Williamson Cadillac - Service Center

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August 05, 2021

Service time was great. They took my coupon which is very good. It seems to have been done in a timely manner. I was kept comfortable in the waiting area and they even changed the channel on the TV for me. More

by Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Rhonda responded

Service time was great. They took my coupon which is very good. It seems to have been done in a timely manner. I was kept comfortable in the waiting area and they even changed the channel on the TV for me.

Aug 09, 2021 -

Williamson Cadillac responded

Thank you for the positive review, Rhonda and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 05, 2021

Excellent service. My service advisor did a great job. I didn’t t have an appointment and they took a lot less than expected. Definite recommend it. More

by PEDAL43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 09, 2021 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 05, 2021

The service manager is not checking my vehicle thoroughly to make sure it completely fixed. I am still having a break issue with my vehicle More

by STARSISTER777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Haeffner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rogers, Skip Moosang
Aug 05, 2021 -

Williamson Cadillac responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 04, 2021

I would say very professional and friendly service department. My service rep. went above and beyond the call of duty. He always contacted me and let me know the status off my vehicle from start to fi More

by rtjjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKelson
Aug 06, 2021 -

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 04, 2021

Excelent service, very professional 20 years same Excelent service, very professional 20 years same excellent service!! Tony Martinez the best service person!! Ron People the best car salesman!! More

by Boatlover10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 03, 2021

I have been using this dealership for the last 10 years. My experience there has always been very positive. My vehicle is checked out out by my service writer and he always let's me know what I need to have More

by RUTHINGRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 05, 2021 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 02, 2021

Completed all of the work we asked for and did a great job. Also was very responsive. Delivered vehicle to our house and it spotless clean More

by MAPACKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Penn
Aug 04, 2021 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 02, 2021

Carmen was great! I took the car in for a diagnosis and was able to keep it until the part arrived. Once the part was in I got a call from Carmen and took it back to get it installed. More

by IGGYCASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Williamson Cadillac responded

Hi Iggy, and thank you for this great review! We're happy to hear that Carmen took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 02, 2021

Service is confused and communicaton with customer slow. Part needed to fix the problem needed to be ordered but no one told me. Took 6 calls to find out. More

by JOYCEBRONSON
Recommend Dealer
No
Employees Worked With
Carlos Gomara
Aug 04, 2021 -

Williamson Cadillac responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 31, 2021

On time and excellent service as always. I would recommend Williamson Cadillac bother their sale department and service center. They are definitely the best dealership More

by AMS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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