Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
536 Reviews
4.8

536 Reviews

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536 Reviews of Carmen Alicea

July 02, 2026

Dealership Rating
Employee Rating

Awesome very professional They treated me like family and made sure my experience was painless More

by Hlsr.cpsi
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jul 02, 2026

Hlsr.cpsi responded

Great service

July 02, 2026

Dealership Rating
Employee Rating

Super efficient and personable. A special thanks to Mr. Rolando Pardo and the porters . More

by Hlsr.cpsi
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jul 03, 2026

Williamson Cadillac responded

Your review is a wonderful reminder of why we love serving our customers.

July 02, 2026

Dealership Rating
Employee Rating

Awesome very professional They treated me like family and made sure my experience was painless More

by Hlsr.cpsi
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jul 03, 2026

Williamson Cadillac responded

Your thoughtful feedback truly made our day.

July 02, 2026

Dealership Rating
Employee Rating

It was excellent service and Carmen Alicea is the Best! That is the reason that I ask for her always More

by BEATRIZANZOLA
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jul 03, 2026

Williamson Cadillac responded

Your kind words mean so much to our team and we’re thrilled you had a great visit with Carmen.

June 28, 2026

Dealership Rating
Employee Rating

Very disappointed that my tire blowout was not covered by a tire insurance policy I got at time of car purchase at Williamson. I feel like I was swindled by Cadillac. What good is a tire insurance policy tha More

by SILVIALACASA
Recommend Dealer
No

Other Employees Tagged: Carmen Alicea

Jun 29, 2026

Williamson Cadillac responded

We’re truly sorry for the frustration surrounding your tire coverage, and we’d appreciate the chance to review your policy with you directly so we can clarify what happened and work toward restoring your confidence in us.

June 26, 2026

Dealership Rating
Employee Rating

Excellent work done on my 2024 GMC Canyon with great customer service and personal communication. More

by DrTAlonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez , Bruno Zayas

Jun 29, 2026

Williamson Cadillac responded

Your generous words inspire us to continue delivering exceptional care.

June 26, 2026

Dealership Rating
Employee Rating

Carmen always takes good care of us. All the work was completed thoroughly and without complications. Thank you. More

by Jolovi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Williamson Cadillac responded

We appreciate your trust as it was our pleasure to assist you.

June 22, 2026

Dealership Rating
Employee Rating

Outstanding car service. Carmen my service representative was vey helpful and professional. Very impressed with the overall level of service. More

by Norma C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Williamson Cadillac responded

Your positive sentiment means a great deal to us and reflects the service we strive to deliver.

June 21, 2026

Dealership Rating
Employee Rating

Excelente Very knowledge excellent person very helpful and my job. It was done very quickly. More

by NIKKIGARRIDO219
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jun 22, 2026

Williamson Cadillac responded

Thank you for your wonderful feedback; we’re delighted your visit was such a positive one.

June 21, 2026

Dealership Rating
Employee Rating

Good It's was good, just waiting for a part Once part comes in I'll have more to share More

by vglope883
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jun 22, 2026

Williamson Cadillac responded

Thank you for sharing your experience; we’re grateful for your trust and confidence.

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