I had a terrible experience with Betts many years ago. No one has ever changed my mind about this service department, until now. The only reason I've gone here over the last couple years is because my vehicle is under warranty & it is a convenient location. I had planned to start servicing somewhere else after this visit, but NOT now. Today, they listened, corrected problems (even one I didn't ask for), gave me a clean & same brand loaner, and kept me informed. Thank You Quentin!