Willis Nissan
Des Moines, IA
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My oil change took almost 2 hours today. Pretty slow. Oil change took 2 hours today. Service was slow for just an oil change. Also, I was told it would take a little over an hour from the start. A little Oil change took 2 hours today. Service was slow for just an oil change. Also, I was told it would take a little over an hour from the start. A little misleading. More
Always a great experience Hummels Nissan is a quality group of individuals. They are friendly, honest & service oriented. I have been purchasing vehicle there for 25 years be Hummels Nissan is a quality group of individuals. They are friendly, honest & service oriented. I have been purchasing vehicle there for 25 years because of this! More
Excellent experience This is our second purchase in the past 4 months at Hummel's Nissan. Our salesman Steve J. is a very nice and knowledgeable individual who made us fe This is our second purchase in the past 4 months at Hummel's Nissan. Our salesman Steve J. is a very nice and knowledgeable individual who made us feel comfortable and welcome during our purchases. Can't say enough about his good nature, friendly attitude and willingness to go the extra mile helping us get the vehicles we wanted. Thank you Steve. More
Great service Always very helpful employees . Got a service and fifteen point inspection. Needed the front wipers. Everything else checked out okay. Very friendly e Always very helpful employees . Got a service and fifteen point inspection. Needed the front wipers. Everything else checked out okay. Very friendly employees and work done in time they said. More
Easy! Great service with honest, ethical people! They were accommodating, patient, helpful and easy to work with. Love our new Rogue- it’s exactly what we w Great service with honest, ethical people! They were accommodating, patient, helpful and easy to work with. Love our new Rogue- it’s exactly what we wanted. More
2017 Titan 20000 mile appt Hummels is a great place to not only purchase a vehicle but their service Dept rocks!! They are Informative when it comes to parts needed and pricing Hummels is a great place to not only purchase a vehicle but their service Dept rocks!! They are Informative when it comes to parts needed and pricing before doing the work.. Tom is knowledgeable and has been our advisor for several years. If we ever move we will miss this dealership. Thanks! More
Fantastic, everyone was very friendly, and helpful One of the sales staff showed me how to review my total MPG per tank on the computer. We were asked if we needed anything, coffee, water etc. One of the sales staff showed me how to review my total MPG per tank on the computer. We were asked if we needed anything, coffee, water etc. More
Extremely dissatisfied with Nissan headquarters and dealer. Titan in shop for 1 month. Needed new engine on warranty. Nissan HQ stalled. Dealer did not keep in contact. Nissan traded 4 Chevy immediately after Titan in shop for 1 month. Needed new engine on warranty. Nissan HQ stalled. Dealer did not keep in contact. Nissan traded 4 Chevy immediately after new engine installed. Extremely negative experience. More
Excellent! I love Hummel's Nissan. My uncle and my Mom Both buy all their vehicles there and recommended I go there as well. I quickly understood why. Extreme I love Hummel's Nissan. My uncle and my Mom Both buy all their vehicles there and recommended I go there as well. I quickly understood why. Extremely knowledgeable, friendly, not pushy sales staff, I never felt pressured into buying anything, just helped all along in the process. Quick and efficient, I was impressed with every employee I interacted with. Had my vehicle taken in for an oil change today. Service was great, and went pretty quick: didn't have to wait in line at all, they got started immediately. From the time I gave them my keys to the time I was driving away, it took about 45 minutes. Everyone was friendly and courteous, and all the employees I saw interacting with each other were professional, but you could also tell that they really seem to enjoy what they do. Looks like a great work environment! As always, Hummel's Nissan did not disappoint, and I will continue to recommend them to anyone looking to purchase a new or used vehicle. More
New purchase. Great 2nd buying experience with Bart. Very patient - no pressure. Had a great experience with service for the past 3 years with previous vehicle. Th Great 2nd buying experience with Bart. Very patient - no pressure. Had a great experience with service for the past 3 years with previous vehicle. That's it for now. More

