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Willis Nissan

Des Moines, IA

4.7
169 Reviews
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4770 Merle Hay Rd

Des Moines, IA

50322

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Showing 169 reviews

June 21, 2018

My oil change took almost 2 hours today. Pretty slow. Oil change took 2 hours today. Service was slow for just an oil change. Also, I was told it would take a little over an hour from the start. A little More

by 2013 Altima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory danks
Sep 02, 2021 -

Willis Nissan responded

We are sorry for the longer wait time. Thank you for your review.

June 20, 2018

Always a great experience Hummels Nissan is a quality group of individuals. They are friendly, honest & service oriented. I have been purchasing vehicle there for 25 years be More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Danks
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review and loyalty.

June 16, 2018

Excellent experience This is our second purchase in the past 4 months at Hummel's Nissan. Our salesman Steve J. is a very nice and knowledgeable individual who made us fe More

by Linda & Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Sep 02, 2021 -

Willis Nissan responded

Thank you for your repeat business and review.

June 16, 2018

Great service Always very helpful employees . Got a service and fifteen point inspection. Needed the front wipers. Everything else checked out okay. Very friendly e More

by Murano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service area employees
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 15, 2018

Easy! Great service with honest, ethical people! They were accommodating, patient, helpful and easy to work with. Love our new Rogue- it’s exactly what we w More

by Skgriffith84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 14, 2018

2017 Titan 20000 mile appt Hummels is a great place to not only purchase a vehicle but their service Dept rocks!! They are Informative when it comes to parts needed and pricing More

by Net McD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Briel
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review!

June 14, 2018

Fantastic, everyone was very friendly, and helpful One of the sales staff showed me how to review my total MPG per tank on the computer. We were asked if we needed anything, coffee, water etc. More

by Debvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep, cashier and a salesman
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 09, 2018

Extremely dissatisfied with Nissan headquarters and dealer. Titan in shop for 1 month. Needed new engine on warranty. Nissan HQ stalled. Dealer did not keep in contact. Nissan traded 4 Chevy immediately after More

by Clumberpup18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Sep 02, 2021 -

Willis Nissan responded

We're sorry you had a negative experience with the dealership.

June 05, 2018

Excellent! I love Hummel's Nissan. My uncle and my Mom Both buy all their vehicles there and recommended I go there as well. I quickly understood why. Extreme More

by TrumanGroves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ermin
Sep 02, 2021 -

Willis Nissan responded

We love hearing reviews like this - thank you for your review.

June 02, 2018

New purchase. Great 2nd buying experience with Bart. Very patient - no pressure. Had a great experience with service for the past 3 years with previous vehicle. Th More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart.
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.