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Willis Nissan

Des Moines, IA

4.7
169 Reviews
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4770 Merle Hay Rd

Des Moines, IA

50322

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Showing 169 reviews

January 30, 2019

Very accommodating and professional. I was very pleased with the whole experience. I have just moved to the area and was concerned about changing dealers. I am one that goes to the deal More

by Nissan Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 02, 2021 -

Willis Nissan responded

We love hearing compliments like that! Glad we could help you out and thanks for sharing.

January 29, 2019

Great service Doesn't rip you off. I always get honest diagnosis. Little pricey but you know what is going on. I deem them Trustworthy. Drivers are very friendly. More

by Mrdesmoines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know
Sep 02, 2021 -

Willis Nissan responded

Thank you for your response.

January 24, 2019

Oil Change Service There were no surprises. Everyone was courteous and provided the service expected at the cost quoted. My car buying experience and service here at Hum More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They were all great
Sep 02, 2021 -

Willis Nissan responded

Glad we were able to provide you with a great car buying experience. Thank you for the review.

January 24, 2019

Very Satisfied! Everyone at the Hummels Nissan are so good to work with and so knowledgeable about all the Nissan vehicles. Because of their excellent service my wife More

by Paul12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wilson
Sep 02, 2021 -

Willis Nissan responded

Thank you for being a Nissan family and we hope you are enjoying your vehicles!

January 22, 2019

Great Experience We had a wonderful experience purchasing a 2018 Pathfinder from Hummel's Nissan in Des Moines. The sales rep was very knowledgeable about the vehicle More

by Doc Car 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Duratovic
Sep 02, 2021 -

Willis Nissan responded

Thank you for sharing your experience at Hummel's Nissan.

January 18, 2019

Service car Good job, just took a little longer than anticipated . Like that you didn’t have to make appointment to get your car serviced. I’ll be back! More

by Warren51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

January 16, 2019

Quick and friendly I always get right in and they are fast and efficient. No pressure and they are professional and convenient. The shuttle service is fabulous so that More

by Dms1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review!

January 15, 2019

2019 Rogue SL Kevin took time to demonstrate all of the benefits of the 2019 Rogue. My visit was not rushed or pressured. I’m looking forward to being a Nissan owne More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
Sep 02, 2021 -

Willis Nissan responded

Thank you and we hope you have enjoyed your Rogue!

January 14, 2019

No Heat Hi All, I really don't like posting bad things, but I have had my 2013 Frontier in the service center on 5 separate occasions because I have to turn More

by Roger
Recommend Dealer
No
Employees Worked With
Service Center
Sep 02, 2021 -

Willis Nissan responded

We're disappointed to hear about your negative experience at our dealership.

January 12, 2019

Repair ball joint Very disappointed in the cost. Last time I took my Nissan Titan in they suggested over A thousand dollars in needed repairs. Only could afford to do More

by Mr pettit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom
Sep 02, 2021 -

Willis Nissan responded

We're disappointed to hear about your negative experience at our dealership.

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