Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Willowbrook Ford

Willowbrook, IL

Overview
Reviews
Vehicles
4.5
198 Reviews
Contact Dealership

7301 S. Kingery Hwy

Willowbrook, IL

60527

Directions

By Type

Showing 198 reviews

October 31, 2025

My advisor, Diana, was extremely knowledgeable, approachable and courteous. I felt as if I was in good hands - that her advice was truly based on my needs. I have been a customer there for many yea More

by A loyal customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
Nov 03, 2025 -

Willowbrook Ford responded

Thank you for your years of business and for your fantastic review of Diana! It will make her day to hear this feedback. -Willowbrook Ford

October 29, 2025

Doing the home service worked well for the day that we scheduled, Nice option for such a small task. More

by markkamin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remeber his name
Report | Print
Oct 30, 2025 -

Willowbrook Ford responded

We are grateful to have earned your business, Markkamin. Thanks for taking the time to leave us a review! - The Willowbrook Ford Team

October 25, 2025

Service was quick in and out - Justin did a very nice job of keeping me informed. More

by NoName
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Oct 27, 2025 -

Willowbrook Ford responded

We can't thank you enough for the excellent review of Willowbrook Ford!

October 25, 2025

They have very fast and friendly service and do a thorough car wash. Very honest service people. More

by Pamrudin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Oct 27, 2025 -

Willowbrook Ford responded

Thank you for sharing your positive experience with Willowbrook Ford, Pam!

October 21, 2025

Willowbrook Ford provides regular oil changes, tire rotation, and misc inspections at my home now Very convenient. More

by jerry.crimer
Recommend Dealer
Yes
Employees Worked With
Brill, Farmer
Report | Print
Oct 22, 2025 -

Willowbrook Ford responded

Jerry, we're pleased to hear our mobile services bring ease and efficiency to your vehicle's maintenance. Thank you for choosing Willowbrook Ford!

October 19, 2025

Matt is always courteous, thorough and knowledgeable. He listens to my concerns and addresses them. More

by Kevinleevk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hull
Report | Print
Oct 21, 2025 -

Willowbrook Ford responded

We're lucky to have you as a customer, Kevin. Thank you for supporting Willowbrook Ford! It's wonderful to hear you were in capable hands with Matt.

October 11, 2025

I am completely satisfied with the service I received at Willowbrook Ford-Kia. As always, everyone is professional, competent and friendly. Thanks again for a great experience. Thanks Pedro and your entir More

by lindashir2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro, Judith and Luis
Report | Print
Oct 14, 2025 -

Willowbrook Ford responded

Linda, thank you for sharing your wonderful review of Pedro and the team! It means a lot to hear that you were well taken care of at Willowbrook Ford.

October 10, 2025

We appreciate the honest service that we receive from Willowbrook Ford. Staff is friendly and work is done correctly. Thank you toDiana and the service team. More

by eagle421flyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
Oct 14, 2025 -

Willowbrook Ford responded

Thank you for your kind words! We're so glad Diana and the Willowbrook Ford team could assist you. We truly appreciate your business.

October 09, 2025

I don’t believe the dealership looks out for the customer at all. Extremely disappointed how I was treated by the dealership. I had been a customer for approximately 18/20 years. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin, Matt & Judy your receptionist
Report | Print
October 07, 2025

Pedro was very helpful, patient and kind. He explained everything that was needed to be repaired on my 2016 KIA Sorento. Service was A+. I’d highly recommend Willowbrook Ford/KIA. More

by MLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Oct 07, 2025 -

Willowbrook Ford responded

Thank you for sharing your feedback about Pedro! We will be sure to share this feedback with him and the team. See you next time at Willowbrook Ford!

1
2
...
20