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Willowbrook Ford

Willowbrook, IL

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Reviews
Vehicles
4.6
240 Reviews
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7301 S. Kingery Hwy

Willowbrook, IL

60527

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Showing 240 reviews

February 17, 2026

Luis was very helpful and pleasant to work with. He kept me informed about necessary work. More

by nanjak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 17, 2026 -

Willowbrook Ford responded

Thank you for leaving Willowbrook Ford a five-star review. We are happy to hear that Luis was helpful. See you next time!

February 14, 2026

I came in for an oil change and Willowbrook Kia. My oil change was done quicker than they quoted me. Great job. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Feb 16, 2026 -

Willowbrook Ford responded

Hi Nancy, it's great to hear that your oil change was completed ahead of schedule! We truly value your business at Willowbrook Ford. Thank you and see you next time!

February 13, 2026

Justin was very pleasant and explained things very well. He suggested things, but was not pushy which I appreciated. More

by Babishrofe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Feb 13, 2026 -

Willowbrook Ford responded

We’re glad you appreciated Justin’s thorough and helpful service here at Willowbrook Ford. Thank you for your 5-star review! We hope to see you back!

February 06, 2026

Excellent service. Everyone was very helpful. Quick. Will be doing all of my car service needs here. More

by ryan s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Nico
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Feb 09, 2026 -

Willowbrook Ford responded

Ryan, thanks for the kind words for our Willowbrook Ford team. We look forward to assisting you in the future!

February 05, 2026

Matt in service always does an amazing job communicating throughout the appointment. He listens, explains and is always great at ensuring I understand and all questions are asked. If there are recommendatio More

by michael.vitek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hull
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Feb 05, 2026 -

Willowbrook Ford responded

Michael, we're so grateful for your feedback! It's awesome to hear that Matt's transparent and communicative approach stands out. We look forward to working with you again down the road at Willowbrook Ford!

February 04, 2026

Went here for an Oil Change on my new Kia. I trusted Sam and I was happy with the price. About the same price as the franchise oil change outfits. About 1.5 hr waiting was well worth having a More

by Chicago
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 05, 2026 -

Willowbrook Ford responded

We're delighted to hear that Sam took such good care of you and your Kia! Thank you for choosing Willowbrook Ford, and we look forward to assisting you in the future. Safe travels!

February 03, 2026

Great dealership to deal with, they are always on time, honest, and explain everything to you very clearly, great experience, thanks Willowbrook Ford.nice job! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Matt
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Feb 03, 2026 -

Willowbrook Ford responded

Hi David, we're happy to hear you had a great experience with our team! Thank you for choosing us and for sharing your feedback. We look forward to seeing you again at Willowbrook Ford.

January 30, 2026

This is 1/26/26 and the low tire pressure lit up on the dash. All tires were less than 35 psi. Do you test the inflation of the tires during a service visit? More

by Kevan109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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January 29, 2026

I had a decent experience at this dealership, the work was done Excellent however the communication was a little late at times and also the labor was a bit pricey versus the actual part itself so I give i More

by TJ
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sam
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January 28, 2026

Went for maintenance. Was up front with everything needed done. Did not push to do what I could do myself. Told me how long everything would take and was pretty right abou More

by davep1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jan 29, 2026 -

Willowbrook Ford responded

Hi Dave, thank you for choosing Willowbrook Ford Service Center and for sharing your experience! We are happy to have provided upfront, honest and efficient service. We look forward to helping you down the road.

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