Wills Toyota
Twin Falls, ID
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Great service from absolutely everyone at the dealership Casey Olive was wonderful and helped us find a great car for a great price! He did not pressure us at all. To illustrate this, when we were test drivi Casey Olive was wonderful and helped us find a great car for a great price! He did not pressure us at all. To illustrate this, when we were test driving, he brought our attention to a strange noise the brakes were making and explained what it was instead of talking over it and ignoring it like many salesmen would. Also, we left the dealership after test driving two cars to make a previous engagement and also to talk privately for several hours. This is our first car with a monthly payment and we did not want to be rushed or pressured into a decision. —We have paid cash for both previous cars bought at dealerships. Both experiences were horrendous and we were very leery about this time. We could not have had a more opposite experience. When we needed to leave after test driving, Casey did not give us any ultimatums about how the car would sell before we returned or how the price would go up or any other dirty sales tactics you usually run into. He simply said that he’d see us when we returned. It was so refreshing. Later, when we had reviewed monthly payment options and financing he gave us plenty of time alone to once again make a decision without pressure. He was honest and upfront about the price of the car and how much the dealership would be willing to decrease the price. We appreciated his honesty and there was no frustrating running back and forth between management and salesman. The financial specialist we saw was very thorough and also upfront and honest about costs and gave good advice but always with the caveat that he was an insurance salesman and did not want to seem like he was pressuring us in any way. He helped us navigate our financing incredibly fast and efficiently. The dealership detailed the car beautifully and Casey washed it and filled the gas tank before we drove off the lot. We drove away four hours after we agreed to buy the car. That seems like a long time, but in car sales that was incredibly fast. While we were waiting we were able to wait in a beautiful waiting area with a great play area with toys for our 18 month old daughter to play with. Everyone was good natured about our grumpy, disruptful toddler and you could tell it is a family centered business. We had some questions about the title and registration several days after buying the car and emailed the dealership. We got a call and email back from Hank Wills within minutes with the exact answer to our question. We were just so impressed with everything and everyone from start to finish that I had to write this novel. oh and we love our new car! I am trying to convince my parents to drive 3 hours to buy their next car here as well. More
Happy Owner of an Avalon! We had a great shopping experience at Wills Toyota. This is our 2nd purchase and they came through again with a great deal. Guillermo was great to wor We had a great shopping experience at Wills Toyota. This is our 2nd purchase and they came through again with a great deal. Guillermo was great to work with and would recommend him to all my friends and family in a heartbeat. Honest and friendly. Thank you Guillermo and Scott! Really appreciate you guys! More
Great experience! Jerry and Wills Toyota provided great service. The purchase of the vehicle was smooth, quick, fair price, and they did not try to push a bunch of stuf Jerry and Wills Toyota provided great service. The purchase of the vehicle was smooth, quick, fair price, and they did not try to push a bunch of stuff we did not want to buy. Overall great experience! More
The Highest Marks I came in a couple of months back to buy my Toyota 4-Runner. We were greeted by Dean Montoya. He was extremely helpful and made the car buying experie I came in a couple of months back to buy my Toyota 4-Runner. We were greeted by Dean Montoya. He was extremely helpful and made the car buying experience a pleasurable one. He was friendly and even bought us waters near the end of the sale. He then proceeded to fill our new car with gas. He is a great salesman. We appreciated him very much and give him the highest marks. Thanks Dean! We are very happy with our Toyota. More
Great Experience The absolute best buying experience I have ever had at a dealership! I would happily recommend Wills Toyota to anyone looking for a new or used vehicl The absolute best buying experience I have ever had at a dealership! I would happily recommend Wills Toyota to anyone looking for a new or used vehicle. More
Successful transaction I had a complicated purchase to arrange. Salesman, owners, and finance professional were all helpful to make a positive outcome. I would recommend thi I had a complicated purchase to arrange. Salesman, owners, and finance professional were all helpful to make a positive outcome. I would recommend this dealership to others. More
Great Experience The dealership goes out of their way to make you feel. comfortable. They also contact you a few days later to make sure you know the features and mak The dealership goes out of their way to make you feel. comfortable. They also contact you a few days later to make sure you know the features and make sure everything is going good. More
Return customer Over the past 38 years I have bought several vehicles from Wills Motor. Although I have bought elsewhere, I ultimately returned to Wills Motor and Toy Over the past 38 years I have bought several vehicles from Wills Motor. Although I have bought elsewhere, I ultimately returned to Wills Motor and Toyota products. I knew exactly what I wanted and when I did not find it on the lot, I was very happy and surprised that my sales man called me the next day that he found one and was having it shipped in. They met my financial preferences and the service add ons done extremely well and fast. I even got lessons for operations on the side. Thank you guys, I love my new rig. More
Great Experience We had an excellent interaction with our sales person. The finance person was very helpful. They went out of there way to get the model and color of c We had an excellent interaction with our sales person. The finance person was very helpful. They went out of there way to get the model and color of car we wanted. It our second purchase from Wills and have been very satisfied with the service. More
Excellent communication, no pressure, honest dealership It's refreshing to work with professionals who know their vehicles and treat their customers with respect. I will be a Wills Toyota customer for life. It's refreshing to work with professionals who know their vehicles and treat their customers with respect. I will be a Wills Toyota customer for life. I purchased a beautiful brand new 4Runner. More

