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Wills Toyota

Twin Falls, ID

3.2
181 Reviews

318 Shoshone St W

Twin Falls, ID

83301

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Showing 181 reviews

June 10, 2021

Wills Motor dealers are the best. Jacob Dixon, sales professional, just spent an hour with us, orienting us to our new car. He's terrific! Because of Covid we did not have an orientation, Jacob was v More

by Claudeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Dixon
Jun 14, 2021 -

Wills Toyota responded

Hello Claudeen, Thank you so much for taking the time out of your day to rate and review our dealership! I am pleased to read that you had a great experience with Jake. He will most definitely be flattered to read your kind words Claudeen. I will make sure to pass this along to him for you. I hope you are still enjoying your Toyota Highlander! We appreciate you thinking of us and allowing us to earn your business. If you end up having any other questions or if you need anything at all, please don't hesitate to call our Sales Department at 208-733-2891. We all look forward to seeing you again soon Claudeen! Warm regards, Hank Wills General Manager/VP

Jun 14, 2021 -

Claudeen responded

Jacob was the most thorough sales person i ever met! He deserves a raise! PS. I bought a 4-runner, not a Highlander. We had our first 4-runner for 17 years We bought both cars from Wills Motors We remain loyal customers

May 04, 2021

Miguel was terrific to work with. No pressure just helpful. We love our new car! We would recommend Wills to anyone who is looking for a new or pre owned car. More

by elgeej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel and Jerry
May 04, 2021 -

Wills Toyota responded

Good afternoon Jayne & Bob, Thank you for making the drive from up North to see us yesterday. Congratulations on trading in your '10 Lexus RX 350 for your new Toyota Highlander! I am happy to hear you had a great experience with Miguel and the rest of my Sales Team. It is awesome to hear you found your dream car as well Jayne! We appreciate you thinking of us and allowing us to earn your business. If you need anything at all or have any questions, please don't hesitate to give us a call at 208-733-2891. We all look forward to seeing you both again soon! Warm regards, Hank Wills General Manager/VP

April 30, 2021

I recently purchased a 4Runner from wills Toyota. Our sales representative was Rick and Scott helped us with the financing piece. The entire team took excellent care of us from start to finish. I drove f More

by evaranakis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
May 03, 2021 -

Wills Toyota responded

Hello Nikki, Congratulations on the purchase of your awesome new Toyota 4-Runner! Thank you so much for taking the time to write such a detailed review about your recent experience with our dealership. Both Rick and Scott will be excited to read such kind words, so I will make sure to pass this along to both of them. We appreciate you making the drive from out of state as well as allowing us to earn your business Nikki. I am pleased to know you felt like you were treated like a VIP, which is our goal and intention with every customer who walks through the door. After speaking with both Rick and Scott, they both mentioned they really enjoyed meeting you and working with you. If you have any questions about your new Toyota or need anything at all, please don't hesitate to reach out to us at 208-733-2891. We all look forward to seeing you again in the future for any of your automobile needs Nikki! Warm regards, Hank Wills General Manager/VP

March 31, 2021

Our Sales Professional was Barry Mercer. He was personable and made us feel comfortable. He answered all our questions, and brought up the things we had not considered. He had a great sense of hum More

by Georgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Mercer
Apr 01, 2021 -

Wills Toyota responded

Hello Georgia, Congratulations on trading in your '09 Toyota Corolla for your new Toyota Rav-4! I am pleased to see your experience with my Sales Team and Barry was a good one. Barry will be excited to know you felt he was personable and also made you feel comfortable. To know that you were sold five minutes into your visit here is a compliment that we don't take for granted and appreciate. Thank you for taking the time to rate, review, and share some kind words about your experience with our dealership Georgia. If you have any questions or need anything at all, please don't hesitate to reach out to us at 208-733-2891. We appreciate you allowing us to earn your business and look forward to seeing you again soon! Warm regards, Hank Wills General Manager/VP

March 15, 2021

It was the best experience I have ever had buying a car. Don Kerr, the salesman, was very friendly and attentive and listened to my situation and went out of his way to help me. He provided all the informa More

by BooBoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Kerr, Dean Montoya, Guillermo
Mar 20, 2021 -

Wills Toyota responded

Hello Elisabeth & Clay, Congratulations on your new Kia Optima! It makes me very happy to know this was the best experience you have ever had buying a car. Your Sales Consultant Mr. Kerr will be excited to see your review! Thank you for shopping local and supporting our community. We appreciate you allowing us to earn your business as well as taking the time to rate and review our dealership. I am pleased to know you didn't feel any stress, intimidation, and you received all of the information that you needed from us in order to make an educated decision. I will make sure both Dean and Guillermo see this as well! We all look forward to seeing and helping you again soon! Warm regards, Hank Wills General Manager/VP

Mar 20, 2021 -

BooBoo responded

This is just one way that shows what a pleasure it is to do business with you. Did not expect to receive a response; however, that is wonderful. Thank you again and keep up the good service you render everyone that comes through your door. After driving around town still with your Wills Toyota license plates on the car, so many people have made comments to me how great you are and that we could not have gone anywhere better. I totally agree with that statement. Thank you again.

February 05, 2021

I bought from out of state/online and the process was quick and easy. I was picked up from the airport and had a nice drive home. Thanks to Zach, Guillermo and Jake. More

by wavslide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Guillermo and Jake
Feb 11, 2021 -

Wills Toyota responded

Good evening James, It was nice to meet you the other day. Thank you for your confidence in our dealership to make the trip from Oceanside, California to come see us. Congratulations on your new Ford F-350 truck! Jake, Guillermo, and Zack will all be pleased to know you are happy. I will make sure they see your review and kind words James. I am happy that everything was easy for you and we could get you on your way back home quickly. I know you mentioned you had a goal to make it back home by midnight, so I hope you have a safe and successful drive. If you have any questions or need anything, please feel free to give us a call at 208-733-2891. We appreciate your business and hope you enjoy your new Ford truck for years to come! Warm regards, Hank Wills General Manager/VP

January 27, 2021

What a great experience buying a vehicle. Jake was very knowledgeable about all aspects of the Highlander. Price and service were excellent compared with other dealers. Would definitely buy from Wills ag More

by HL2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Dixon
Jan 29, 2021 -

Wills Toyota responded

Good afternoon Cindy & Kent, Congratulations on your beautiful new Toyota Highlander! It was very nice to meet you both. Thank you for your confidence in us to make the 300 mile drive from Wyoming. I appreciate you taking the time to share your experience with us. My Internet Team and Jake will be excited to read this so I will make sure they see it. I am happy Jake has been following our process of checking in with you to help answer questions after you made it back home in your new Toyota. It is the ultimate compliment for us to be your "go to dealership" as you pass three other Toyota dealerships to come see us. Thank you again for such kind words Cindy and we look forward to seeing you again in the future! Warm regards, Hank Wills General Manager/VP

January 10, 2021

My wife and I were very impressed with the salesman Miguel Lara and the rest of the staff there. I stopped the deal process one day to check with other dealers in the area and Miguel and the other staf More

by nohill2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Lara, Guillermo Vargas, Eric Ficklin
Jan 12, 2021 -

Wills Toyota responded

Good morning nohill2012, Congratulations on your new vehicle! Thank you for taking time out of your day to share a few words about your experience with our dealership. I am happy to see my Sales Team did not make you feel pressured and also assisted you in finding the vehicle that best fit your needs. Being the last remaining original family-owned car dealership in the Twin Falls area, we have continued to pass down the tradition of treating all of our guests like family. Customers like yourself are the heartbeat of our business and it makes me happy that you are happy. I will make sure to pass this along to Miguel, Guillermo, and Eric as they all work hard each day and take pride in their careers here. Thank you for allowing us to earn your business nohill2012. If you need anything at all or have any questions, please feel free to reach out to me personally at 208-733-2891. Warm regards, Hank Wills General Manager/VP

January 03, 2021

I have purchased or leased all of my vehicles through Wills Toyota. They are outstanding and the best! Wouldn't own anything but a Toyota. More

by t-beer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Jake and Scott
Jan 04, 2021 -

Wills Toyota responded

Hello Traci, Congratulations on your new Toyota Camry Hybrid! We have always appreciated you and your family's continued business over the years Traci. Thank you for taking time out of your day to rate and review our dealership. I am happy to know you are happy! I will pass this review along to Jerry and Jake as they will be excited to read your kind words. If you need anything in the future, please don't hesitate to reach out to us at 208-733-2891. I hope you have a great start to your new year Traci! Warm regards, Hank Wills General Manager/VP

December 31, 2020

I Live 2 hours away. That in itself should speak for the reason I purchased a vehicle from them. Spoke on the phone and Hank was very communicative and honest with me. Ron helped in the process and Dusty pu More

by Accucull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank/Ron/Dusty
Dec 31, 2020 -

Wills Toyota responded

Congratulations on your new Tundra truck Brent! After working with you over the phone this past month, it was finally nice to meet you in person today and talk for a bit. We appreciate your great communication as well as making a longer drive to see us. I am happy we made everything easy for you today. Ron enjoyed working with you and we will be excited to help your wife into a new SUV when the time is right. I hope you have a great start to your new year Brent! Warm regards, Hank Wills General Manager/VP