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Wills Toyota
Twin Falls, ID
181 Reviews
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Showing 181 reviews
December 24, 2020
The "Owner/GM" Hank is the reason I will NEVER purchase from the dealer ever again. I was having some mechanical issues with my vehicle that has less than 10k miles on it. I had taken it to the dealer from the dealer ever again. I was having some mechanical issues with my vehicle that has less than 10k miles on it. I had taken it to the dealer for the 8th time for the same issue and the service staff was working very hard. I asked to speak the GM, and was told "he is busy" to come speak to me. I went into the sales office and asked for him, a salesman intercepted me and said he would talk to the GM/owner. I could see them speaking through the glass windows/door of the GM/Owners office as he looked directly at me when he told the salesman "i don't know what he wants me to say about his issue, just tell him the maintenance manager will handle the issue...." This "owner" of the business didn't seem to think it was necessary to simply step out of his office and greet a customer that was having an issue. All he needed to do was simply say, "I understand you are having an issue, we have the best maintenance manager in the business and he is going to make sure you are ok. If you need anything please feel free to stop by anytime." I would never do business with this dealer again if this is the level of treatment I got from the owner. No Thanks More
by Unsatisfied
Employees Worked With
Hank Wills
December 24, 2020
I got to work with Berry for the purchase of my new Toyota C-HR. He was absolutely a delight to work with. Friendly, efficient and answered every question I had. Definitely made the process easy and en Toyota C-HR. He was absolutely a delight to work with. Friendly, efficient and answered every question I had. Definitely made the process easy and enjoyable. I will be returning to Wills Toyota for my next purchase. Thank you. More
by Phillip Rhinehart
Employees Worked With
Berry
October 20, 2020
Luis Hinojoas was our salesman. He took his time and explained everything to us.I would recommend asking for him. Finichal guy made a mistake. he took the time to fix the problem and we are pleased wi explained everything to us.I would recommend asking for him. Finichal guy made a mistake. he took the time to fix the problem and we are pleased with the results. Thank you Wills Toyota for a great team! More
by JA
Employees Worked With
Luis Hinojosa
July 23, 2020
I just bought a new vehicle after having my previous one for 8 years! Over the past few weeks I have been in and out of the Toyota dealership here locally. I had the pleasure of working with Ted and he real for 8 years! Over the past few weeks I have been in and out of the Toyota dealership here locally. I had the pleasure of working with Ted and he really went out of his way to find a vehicle that fit all my necessities and a price range I was happy with! More
by Yliana_daniel
Employees Worked With
Ted
July 23, 2020
I left Wills Toyota today a very happy camper in my new car!! Ted was awesome and took the time to get me into a car that would be safe and adequate room for my whole family! Thanks ted thanks Wills Toyota car!! Ted was awesome and took the time to get me into a car that would be safe and adequate room for my whole family! Thanks ted thanks Wills Toyota!!!! My journey continues More
by ahappycustomer
Employees Worked With
Ted
May 22, 2020
All I have to say is WOW!!! THIS IS AN AMAZING DEALERSHIP. From start to finish easiest purchase I have ever made. Wow Wow!!! The financing was fast and they got me where I wanted my payments with DEALERSHIP. From start to finish easiest purchase I have ever made. Wow Wow!!! The financing was fast and they got me where I wanted my payments without really needing to negotiate. Gave me good trade for mine. Explained everything that I purchased and explained the 4runner down to how to turn the back wiper on. Very nice people all of them to deal with. More
by 1975dolson
Employees Worked With
Barry
May 22, 2020
The people and service at Wills are the best. Definitely recommend them. Great buying experience both times buying a vehicle there. Thanks so much Wills Toyota. recommend them. Great buying experience both times buying a vehicle there. Thanks so much Wills Toyota. More
by Patty0513
Employees Worked With
Eric, Hank
