Wilson Motor Company - Service Center

The problem was well taken care of. They took care of ordering a new backk passenger handle in the ceiling to help a person get in and out of my car and it was covered by warranty. They took care of ordering a new backk passenger handle in the ceiling to help a person get in and out of my car and it was covered by warranty. More

Oil Change and Detail I came in for an oil change and a detail. I was there for 2.5 hours. They changed my oil but only washed the outside of my car a vacuumed the inside. I came in for an oil change and a detail. I was there for 2.5 hours. They changed my oil but only washed the outside of my car a vacuumed the inside. Nothing else was touched. Why was I there for 2.5 hours?!?! More

Finally Got It I gave a terrible review after making 6 trips to get my car fix. Chad Ricks finally got involved and went above and beyond. Thanks I gave a terrible review after making 6 trips to get my car fix. Chad Ricks finally got involved and went above and beyond. Thanks More

Super fast service When I brought in my 2019 Rogue in for its first service, it was completed so fast I didn't get to finish the last bit of the book I brought with me. When I brought in my 2019 Rogue in for its first service, it was completed so fast I didn't get to finish the last bit of the book I brought with me. Everyone was nice and I was on my way home in no time at all. I finished my book at home. More

Very polite and helpful workers It did take them quite a while longer than expected to fix my airbag...but they were very helpful and got what needed to be done, done. :) It did take them quite a while longer than expected to fix my airbag...but they were very helpful and got what needed to be done, done. :) More

Service Great service. I brought my truck down for a safety recall and oil changed and they discovered another safety recall. Fixed both recalls, changed the Great service. I brought my truck down for a safety recall and oil changed and they discovered another safety recall. Fixed both recalls, changed the oil and washed the truck. More

Not a good experience 🙁 Serviceman Halverson, said I might need a new engine based on telling him that I took my car into jack’s tire and oil, which he tried to say they put Serviceman Halverson, said I might need a new engine based on telling him that I took my car into jack’s tire and oil, which he tried to say they put too much oil in and it over spilled on the engine..... my car is a 2015 Ford Fusion I don’t plan on getting a new engine any time soon and in the future I WILL NOT take my car to Wilson Motor Ford or I won’t recommend them to anyone either ! More

Lynette in service is the best. I have worked with several individuals in the service dept over several years. Based on experience, Lynette (spelling may be incorrect) is the only p I have worked with several individuals in the service dept over several years. Based on experience, Lynette (spelling may be incorrect) is the only person in service I will work with. She is knowledgeable and keeps me informed of service progress. I have also had great service from parts department. More

Great service , terrific people, got in and out quickly, personable and happy, friendly staff. Always willing and ready to help. Thanks for all the care they give , terrific people, got in and out quickly, personable and happy, friendly staff. Always willing and ready to help. Thanks for all the care they give More

Recall We had a recall on a new truck and they were able to get the parts and fix it within a weeks time. They also were done servicing the vehicle in the al We had a recall on a new truck and they were able to get the parts and fix it within a weeks time. They also were done servicing the vehicle in the allotted time. More